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The song that impacted you the most -THE THREAD 🔉

7 days ago

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Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

426 Topics
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426 Topics

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Lucca GTiny Dancer

asked in Other devices

Can't put songs on repeat on Desktop App

Whenever i search for a song and click play it creates a mix automatically, where i can’t click neither the repeat or shuffle button, as shown in the attached screenshot. What can I do?

1 year ago

PeterB-NLRunaway Baby

asked in Other devices

Senny600Runaway Baby

asked in Other devices

What is happening with Deezer's search function?

Deezer’s search function seems to be completely broken as of this morning. The majority of searches I make bring up no track results, and only categories such as “Playlists”, “Podcasts”, and “Episodes” come up. For instance, if I type “Moby” + any song name, I get no results, but searching just for “Moby” makes all his songs show up. The issue seems to randomly affect various artists and songs. Is anyone else experiencing this, and is there a way to resolve it? I am noticing the same thing is happening across all versions of the app (iOS, desktop, browser). Thank you!

1 year ago

Isabelle StolarTiny Dancer

asked in Other devices

Getting Access Denied on browser and desktop app

For a while now i can only access deezer on mobile.Access from desktop app or browser yields an Access Denied error (browser) or "you seem tobe offline" (desktop app)

1 year ago

Slawomir PrzenajkowskiRunaway Baby

asked in Other devices

deezer at BluOS.

I have subscription Deezer Premium,but at BluOS(NAD c 700) work as Deezer Free,what is problem?

1 year ago

Callen ScarmyoRunaway Baby

asked in Other devices

Deezer not loading on B&O BeoVision 11

When I try to load the Deezer app on my BeoVision 11 TV I just get a small circle in the bottom right of the screen. I’ve tried rebooting and resting the wi-fi, even plugging in using ethernet but can’t get Deezer to load, any ideas how I can make this work?

1 year ago

Carlos.BencomoRunaway Baby

asked in Other devices

car mode

a more intuitive car mode with a better visual interface and easier to find music. for example the car mode of Amazon music is brutal. but this one will be better👍🏻

11 months ago

dylanaverRunaway Baby

posted in Other devices

choose flow mood in lg webos app

hey guys,is it possible?

1 year ago

RaykeRunaway Baby

asked in Other devices

Deezer Desktop app is flooding my DNS logs

The Deezer desktop app for Windows makes several DNS server requests for deezer.com every couple of seconds. This is the only app I have ever seen do that, and it is flooding my DNS logs. There are dozens of deezer.com requests between each normal DNS request from my system. I have a TTL configured so that it should be cached. That means that the app must be directly calling for the domain resolution constantly. This does not happen when listening using the web player. Why is this happening? Can I do something about it? Can you do something about it?

1 year ago

Moritz7Runaway Baby

asked in Other devices

The Mac Desktop App SUCKS!!!!!!!!! GUYS fix the bugs!

Your customers are people who love music, people who are music nerds, why otherwise they pay more than for spotify to get higher audio quality, your interface has to reflect that! And have less bugs of course!My mean reason to choose Deezer over Tidal was the ability to chache songs in CD Quality. Well...not much use if the Desktop app SUCKS (at least on Mac)!It especially sucks when you are offline-my listening history was not saved when I was offline-the playlist search function did not work in downloades!!!! WHAT?-it is really hard to add anything to a playlist, the option is only available in some submenus but not all the time-play next does not work often-deleting something from the queue sometimes results in that song being played, WHAT? Generally, it is already a big miss that you-cannot create folders of playlists, WHY???-do not see your own playlists as a list in the left menu, WHY PLEASE WHY?But if the SEARCH function does not work either when offline, do you realise what a p

1 year ago

sierrajmkRunaway Baby

asked in Other devices

Chromecast disconnect resumes music even when paused in web browser

I’m using the web app in Google Chrome on Windows 11 and casting to a Chromecast Audio. It works fine, but disconnecting the Chromecast, either manually or automatically (I think it disconnects automatically after about 15-20 minutes), the stream starts up again locally once the connection to the Chromecast device is disconnected. This happens even if the music was previously paused using the controls in the web app. The only workaround is to use the media controls in Chrome; when you pause the stream there and the Chromecast disconnects sometime later, the stream does not resume. The main issue is that I paused my stream and started a virtual work meeting, only to hear my music start playing for everyone on the call to hear about 15-20 minutes later. I wanted to report this issue, as it would be nice if the music is paused that it doesn't automatically resume after a Chromecast disconnect event.

1 year ago

Vanessa CaronTiny Dancer

asked in Other devices

Changing devices

How do I delete a device and add another?

1 year ago

bpscribner1Tiny Dancer

asked in Other devices

Synchronized Queue List Between Device and Browser

Hello,I primarily use either the Deezer player in a browser on my computer (Mac OS / Firefox Browser) or on my iPhone via the app (iPhone 13 Mini / iOS 16.0.2). However, I’ve noticed that the song currently playing or management of the queue is not synced between the two devices. If I play music on my phone, I cannot see what is playing when I look on my computer, and I cannot control the queue or music played from my computer either. The same is true for the other way around.I’ve gone into the settings for both the computer browser and the iPhone app to make sure that the ‘Synchronized Queue-list’ feature is enabled, and it is for both. I’ve restarted both devices with no luck.One thing that I have noticed is when I look at the list of “Linked Devices” that it is only the iPhone that is there. A computer or browser is not listed here. Is the computer or browser supposed to be shown as a linked device, and is that perhaps why there is no synchronization between the two?Thanks!

1 year ago

SlootRunaway Baby

asked in Other devices

Deezer on Fire Stick only shows black screen

Deezer on Fire Stick used to work, but this week it shows an orange circle and then a black screen that is unresponsive to everything on the remote except for back and home.

1 year ago

mousesRunaway Baby

asked in Other devices

Cast to Google home - web player and android issues with disconnects

Hi everyone! Been using Deezer family for a month, love the quality, love the library, but running into the most annoying issue ever.I prefer to use the web player on my laptop, but I have the same issue on my phone - the moment I navigate away from the player to do something else, the music keeps going - but when I come back to the player, it’s not functional.On the web player, it just gives up and pops up a ‘disconnected’ notice and I have to stop casting, reload the page, cast again to get control back.On my phone (Google Pixel 6, fully up to date) if my screen turns off, after a few mins the exact same thing happens.This is very frustrating. I really prefer the web player (using google chrome, fully up to date always) - is there a way to force the interface to stop disconnecting?

1 year ago

jirikovoegoLover

asked in Other devices

How to play playlist on Alexa?

Why does not this work?Regarding support page it should works!What about improve alexa skill? Play my own playlists for example. Spotify support it.

1 year ago

KameekRunaway Baby

asked in Other devices

Can't claim artist profile

I have added my UPC and it keeps saying unknown error. I own the label the release is on and so I know the UPC is definitely correct.

1 year ago

Minh.TranRunaway Baby

posted in Other devices

Duplicate artist

Metric has 2 separate profiles containing their music, the duplicate also has other artists named “Metric’s” music on it original: https://www.deezer.com/en/artist/956duplicate: https://www.deezer.com/en/artist/10275486

1 year ago

brkgncRunaway Baby

asked in Other devices

linux app for pc

Today linux pc’s are everywhere. Why only apps are just for windows and apple? I have just finished other popular music app and i was using linux app. I dont think that it is a hard thing or expensive. I am asking for your official app for linux pc.thank you.

1 year ago

PeterB-NLRunaway Baby

asked in Other devices

Flow on Yamaha Receiver Not Working At All

Hey guys, I recently rejoined the Deezer fanclub after having to be offline for over 2 years due to financial issues.Anyway….so I reenabled my account and am enjoying music again. The only thing that I am now encountering - that wasn’t so last time I used it - is that in the Yamaha AV App as well as the MusicCast app, the “ FLOW “ option no longer seems to work. The only way to enjoy FLOW is through my phone and that’s not using FLAC somehow and it’s the FLAC 16 Bit part that always drew me to Deezer.So am I doing things wrong ? Have things changed or has the system taken a step back ?Looking for your advice to make the most out of my account. CheersPeter B

1 year ago

Simon.NanceTiny Dancer

asked in Other devices

fitbit versa 2 unexpected error

I’m have trouble syncing or get any music on my Fitbit versa 2. It keeps coming up with a error please try later please find a picture attached. Please can you help. Many thanks.

1 year ago

andresdelnortehRunaway Baby

asked in Other devices

Does the webplayer decompress the FLAC?

I use Deezer at work through the webplayer, and currently I connect the laptop to a Bluetooth speaker. Bluetooth limits the bitrate so I want to use my laptop's headphone jack and connect the laptop to the speaker using an aux cable. However I'm not sure how that works for decoding and whether I need a DAC and/or an amp. When I play Deezer through the webplayer does it decompresses the FLAC? And so if I run an aux cable directly between laptop and speaker am I getting the full 1411 kpbs to the speaker?

1 year ago

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