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Answered

No quick access on Android

  • August 31, 2026
  • 1 reply
  • 5 views

My Android app does not have the quick access section at the top of the homepage. I have pinned some items and the app is up to date. I have signed out and back in again. I have searched for the answer, but can't find it, including here in Deezer Community. There is a question about it in IOS, but, as far as I can see, was never resolved. Has anyone had this issue and managed to resolve it?

Best answer by Jaime.Deezer

Hi, I am sorry to hear that. The problem on iPhone was fixed a long time ago.
Are you a new user and maybe have not streamed enough music yet by any chance?
Please contact our Deezer Support Team and one of our agents will check your account and help with your request.
Thanks 

1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • Answer
  • August 31, 2026

Hi, I am sorry to hear that. The problem on iPhone was fixed a long time ago.
Are you a new user and maybe have not streamed enough music yet by any chance?
Please contact our Deezer Support Team and one of our agents will check your account and help with your request.
Thanks