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Downloaded Music Won't Load

  • October 23, 2025
  • 1 reply
  • 20 views

Downloaded albums/playlists/songs keep showing an error that they will not load on mobile even though I have internet connection. The app has been basically unusable all day.

1 reply

Jaime.Deezer
Community Manager
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  • Community Manager
  • October 24, 2025

Hi ​@ajc9808 could you please share a screenshot with the error message in order to investigate?
Thanks