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Answered

Can't play one specific podcast anymore.

  • June 15, 2026
  • 7 replies
  • 37 views
K
One Hit Wonder

For over a month now for some reason the podcast "Conan O'brien needs a friend" can't be played or downloaded and I always get a error with it. At first it was multiple different podcasts then just this one with the issue, It also seems to be broken on every other streamer I try now. Not sure how to fix it. Its really bugging me.

Best answer by Noam Asulin

I don't have any issues on playing it . 

Do you have this issue only on specific platform or on all platforms ( Desktop , mobile ,etc ) . What the type of error do you get ?

Did you try to clear cache on the app ? 

    7 replies

    Noam Asulin
    Superuser
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    • Noam Asulin
    • Bezi since 2017
    • Answer
    • June 15, 2026

    I don't have any issues on playing it . 

    Do you have this issue only on specific platform or on all platforms ( Desktop , mobile ,etc ) . What the type of error do you get ?

    Did you try to clear cache on the app ? 

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      Jaime.Deezer
      Community Manager
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      • Jaime.Deezer
      • Community Manager
      • June 18, 2026

      Hi ​@KcTunes I just tested in all platforms and I was able to play this podcast with no problems.
      Did you follow ​@Noam Asulin suggestions already?
      Thanks

        K
        One Hit Wonder
        • KcTunes
        • Author
        • One Hit Wonder
        • June 18, 2026

        So far I've cleared the cache and reinstalled deezer ( I've also done the same with spotify and still get errors there as well ) also reset my phone. Haven't tried on desktop yet. An the error just says " Failed to play, content not loading "

        Jaime.Deezer
        Community Manager
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        • Jaime.Deezer
        • Community Manager
        • June 19, 2026

        Are you sing a VPN? it only happens with this particular podcast in both streaming platforms?
        Thanks

        M
        Roadie
        • matt.ralph
        • Roadie
        • July 22, 2026

        I have this same issue with the BBC's In Our Time podcast

        It fails in Deezer across Android and from Windows laptops in browsers - so resetting the cache/reinstalling the app won't fix 

        Is this the only way to get help for this platform - ask other users?

        Is there anywhere to raise a technical support ticket?

        M
        Roadie
        • matt.ralph
        • Roadie
        • July 22, 2026

        I have this same issue with the BBC's In Our Time podcast

        It fails in Deezer across Android and from Windows laptops in browsers - so resetting the cache/reinstalling the app won't fix 

        Is this the only way to get help for this platform - ask other users?

        Is there anywhere to raise a technical support ticket?

        Example episode (happens for all episodes)

        https://link.deezer.com/s/33TRDhwpxXA9Ea7vPC82X

        Jaime.Deezer
        Community Manager
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        • Jaime.Deezer
        • Community Manager
        • July 22, 2026

        ​@matt.ralph you can always contact our Deezer Support agents submitting a request here: https://support.deezer.com/hc/en-gb/requests/new
        Do you get any error message when it fails to play?
        Thanks 

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