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One Hit Wonder
Jeremy Dear
One Hit Wonder
Nov 9, 2026 7:35 AM UTC
Question

library downloads not displaying

On the library page I can see I have 377 downloads and can see cover images etc. When I click downloads the display is blank (just grey boxes). If I go to albums I can see and play them. If I go to playlists I can see and play them. Any ideas why my download library is not showing them?

    4 replies

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Nov 11, 2026 4:35 PM UTC

    Hi, I am sorry to hear that. Could you please share a screenshot with the problem that you mentioned, your Android phone model and also make sure you have the latest version of Android and Deezer app?
    Thanks 

    One Hit Wonder
    Jeremy DearAuthor
    One Hit Wonder
    Nov 12, 2026 4:30 AM UTC

    Thank you. The issue resolved itself after 48 hours. All good now.

      Rising Star
      oliverbennett
      Rising Star
      Nov 12, 2026 7:17 AM UTC

      Glad to hear it sorted itself out in the end — those blank grey boxes are annoying when you know the tracks are actually downloaded. Did you do anything at all in the end, or did it just come back on its own?

      One Hit Wonder
      Jeremy DearAuthor
      One Hit Wonder
      Nov 12, 2026 8:36 AM UTC

      Just on its own

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