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One Hit Wonder
Oct 24, 2026 8:46 AM UTC
Question

Bug report: Pausing/skipping causes loud noise

About 20% of the time, when I cause a song to be stopped, be it by pausing, skipping or choosing a different song, a very loud noise is played straight in my ears. I believe this is the next second of the audio, with the volume at max.

This happens when I have my headphones connected by cable (with adapter aux - USB C) or when playing through my phone speakers. This does not happen with Bluetooth devices. 

After more testing, this seems to happen only when I use the built-in equalizer (is this included with deezer or android?) 

Device specs:

Oppo reno 11A 

Running ColorOS 16 security update Aug 2026

Deezer version 9.0.25.2 

 

I would like to continue using the equalizer, so I'm wondering if there is anything I can do now? Thank you in advance.

1 reply

Jaime.Deezer
Community Manager
Community Manager
Oct 30, 2026 9:38 AM UTC

Could you please update to the latest version of the app and let me know if the problem persists.
I have not been able to reproduce it on my side yet.
If you could guide me with all the steps to reproduce it (including equaliser settings) would be helpful.
Thanks