Scrobble Last.fm from Deezer not working

[quote=berkerilhan]

Hello,

I'm new to Deezer and would like to scrobble my tracks using the internal scrobbler, so I've linked my Last.fm account under "Alerts & sharing", but it does not scrobble anything for me.
Anyone else having the same problem?

I have only tried the web player as of now (I can overcome this with a scrobbler extension in the browser), does anyone have experience with scrobbling on the mobile app?

Thanks,
Kornel

Yes I have same problem..

Scrobbling on a mobile app I have installed the real Last.fm app and it works if that doesn't work for you install Simple Last.fm Scrobbler it's on Google Play.

I'm so frustrated and mad at Deezer! 😥

Hi, Deezer

I’m on iOS, and despite having linked my Last.fm in the account settings on the website, no scrobbling happens when listening through the iPhone app. If you fix this, I will subscribe. If not, I’m going to have to keep looking for a music streaming service that scrobbles.

Got a temporary workaround for scrobbling with Deezer web player:

1. Deactivate new UI in settings
2. Use Chrome extension https://chrome.google.com/webstore/detail/web-scrobbler/hhinaapppaileiechjoiifaancjggfjm

Fingers crossed for Deezer to fix things on all platforms for good. 🤞I listen mostly on mobile (iPhone). There does not seem to be any fix and it's been about two months since the issue started. The ping-pong between deezer and last.fm is incredibly frustrating, with neither wanting to take action and resolve this once and for all as the issue is "on the other side". Senseless.

I will now cancel my family subscription and look for another service. This is ridiculous.

Absolutely agree. That is crazy as hell.
I am a huge Deezer user, with more than 1000 listening per month. But the issues I experienced lately are unacceptable. Guys : just forget your useless new UI that won't help anybody, please be sure that your theoretically supported features work.

Bye bye Deezer, hello Spotify.

Nicolas

Hello. When the scrobbling issue will be solved?

Deezer doesn't seem to care much about their users. That's pretty sad.

Hello. When the scrobbling issue will be solved?
😥😥😥

According to last.fm, "Scrobbling goes through our [Last.fm] api, but the actual implementation is done on their end [Deezer]."

Both sides say it's on the other's side end. Great. This really does look promising.

According to last.fm, "Scrobbling goes through our [Last.fm] api, but the actual implementation is done on their end [Deezer]."

Both sides say it's on the other's side end. Great. This really does look promising.

As commented above, Deezer has no partnership with Last FM, but Deezer and Last FM are in touch at the moment to see what it could be done 😉

According to last.fm, "Scrobbling goes through our undefinedast.fm] api, but the actual implementation is done on their end undefinedeezer]."

Both sides say it's on the other's side end. Great. This really does look promising.As commented above, Deezer has no partnership with Last FM, but Deezer and Last FM are in touch at the moment to see what it could be done ;)

9 days ago you said: "Deezer doesn't have any partnership with Last FM, therefore there is nothing to be fixed on our side", while last.fm claims there is no issue on their side, but the issue is due to your implementation.

Wouldn't it be best to reverse everything, restore the old interface and release the new one once everything is sorted out, given that the issues started with the release of said interface?

There are 160+ replies to this thread with 7000+ views (and some more on last.fm's community pages). I believe this affects more than just a couple users and should be resolved ASAP.

Also, please mark the thread as "not yet solved".