Hi @Lucelia.Mascarenhas, It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

As far as I remember, Deezer’s internal scrobbling option wasn’t working correctly around that time and was simply lagging several hours with submitting the scrobbles to your Last.fm account, so probably it was coincidence that it started working for you again after reinstalling. This lagging occurs from timeto time, and theonly thing you can do in this case is wait.

Scrobble Last.fm from Deezer not working | Deezer Community, bringing music lovers together

Sorry, guys @sjekx @athenatria @bsp

We're also waiting for an update (community team) - there are lots of discussion internally at Deezer at the moment. Please bear with us a while longer :pray_tone2:

but its been 2 months? how much more time do you need? @Rudi

You're right @athenatria but we dedicated resources to improve this integration, we've had problems with it for quite some time. Hang in there, I'm working on a presentation with stats from the community to add some relevance to the discussion internally :v_tone2:

any update? thanks @Rudi

You're right @athenatria but we dedicated resources to improve this integration, we've had problems with it for quite some time. Hang in there, I'm working on a presentation with stats from the community to add some relevance to the discussion internally :v_tone2:

Okay. Any estimated time for the fix?

Not yet @athenatria but I'm also pledging for more resources internally as we speak. Let's see if this is possible as I'm asking for more support on this integration as a whole :fingers_crossed_tone2:

@RudiStill unable to connect lastfm account. This is seriously preventing me from using your service. Can’t you make some temporary fix and then improve it later?

Twitter connection is also broken so it’s not just lastfm

@RudiStill unable to connect lastfm account. This is seriously preventing me from using your service. Can’t you make some temporary fix and then improve it later?

Twitter connection is also broken so it’s not just lastfm

I totally with you. @Joinemm. If this don’t get fixed soon. I will unsubscribe already. I’ve been waiting for more than two months.

Yup. Twitter is also broken for me.

Hope this get fixed soon, hopefully this week. It’s been too long @Rudi.

I don’t know why it’s so hard for you guys to fix the redirect page after auth. Do you want me to fix it for you? It’s crazy how long it takes you to fix a simple thing. It’s almost three months now. I’ve already paid for three subs, still no fix. @Rudi

I'm with you as well, peeps @athenatria @Joinemm can't apologise enough for not having this working at the moment. Please keep an eye on this topic here for updates!

So instead of apologizing, why dont you just make up for it by getting it fixed already? you seriously need more than 2 months just to get it done? i have renewed my sub for deezer hifi twice already, still no fix. if on the third month and still no fix, im cancelling my sub.

Got it @athenatria I'll be forwarding your comments to teams involved in this :thumbsup_tone2:

any update? it’s been one week since your last message. do you guys have plan to fix this or nah? @Rudi

I'm unable to give you a yes or a no yet, @athenatria - apologies. I'm still waiting to hear about it. This is time we structure new developments for the next few months and that's why it takes some time to know more. Hang in there, and few free to send me a PM :thumbsup_tone2:

Guess I’ll just have to give up expecting for a fix. :shrug_tone2:

@Rudi yo big man, plz fix the scrobbles problem and stop moving mad tingz

I’m trying to connect my LastFM account - I have followed the instructions above and clicked ‘yes’ to allow access.

But when I go back to the account settings page, the link isn’t shown (the LastFM logo is still grayed out).

Any ideas?

It isn't working at the moment @OneFineDay but your feedback will help us move things forward, thank you for your support :nerd:

will you ever fix this? 3 months and counting. sigh. @Rudi

I’m trying to connect my LastFM account - I have followed the instructions above and clicked ‘yes’ to allow access.

But when I go back to the account settings page, the link isn’t shown (the LastFM logo is still grayed out).

Any ideas?

it’s broken bro. and i have been nagging them nonstop for a fix for about 3 months now. hopeless case. if you care about lastfm scrobbles, might as well just use some other provider coz deezer aint working. @OneFineDay

Just stopped my payment!

Me too! Like two days ago. I didn't renew anymore. 3 months wait it too much. It's sad that we had to unsubscribe just because they couldn't fix a small issue. @wfws

Sorry to hear for both @athenatria @wfws I've forward your comments once more. I hope to get back here in the near future with good news and maybe we can sway you back :pray_tone2:

Just letting you know, I also cancelled my subscription because of this

Sad news @Joinemm but thanks for letting us know - it's important to pass the info to our developers and decision-makers here at Deezer :v_tone2:

Hi to all,

I had this problem since July or August, Deezer used to be my favourite music streaming service, I installed it to all of my devices since many years now, but I’m not using it anymore since months now, it’s such a shame cause I can’t scrobble some of my fav artists, since they’re not available on more ‘commercial music’ services.

I jump here (and on LastFM forum...) to see the evolution of this problem every now and again, it seems very weird we’re in November and the problem it’s still not solved… Many users are unhappy

Just my 2 cents.

Reply

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded