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Michael
Hitmaker
Hitmaker
November 8, 2017
Answered

Scrobble Last.fm from Deezer not working

  • November 8, 2017
  • 493 replies
  • 39854 views
Hi @Lucelia.Mascarenhas,

It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link:

https://www.deezer.com/account/share

You should see the Scrobble as the option on the right.
Best answer by bluezzbastardzz

As far as I remember, Deezer’s internal scrobbling option wasn’t working correctly around that time and was simply lagging several hours with submitting the scrobbles to your Last.fm account, so probably it was coincidence that it started working for you again after reinstalling. This lagging occurs from time to time, and the only thing you can do in this case is wait.

493 replies

Guitar Hero
October 20, 2018
Hello everyone!

Thr same problem here. I use browser version at work and Android version on my cell phone. Scrobbling hasn't been working for a week I guess.

I partly solved the problem by installing Simple Last FM scrobbler application, but it isn't a complete solution, because I still cannot listen in browser.

I like Deezer, and Last fm as well. Please solve the problem.

Best regards, Jim
Anja
Deezer Staff
Deezer Staff
October 20, 2018
@Scruff.McKenzie I merged your post into this topic as we've discussed this here already. We're in touch with last.fm and I hope this will be fixed very soon!
Roadie
October 21, 2018
Hi guys

I just realized I've been having problems with Deezer account and Last.fm sync.
My last tracks transmitted to last.fm site was dated on Oct, 7th. But I've been listening all the time since then.
Please let me know if there is already a solution to this.

Thanks!
Guitar Hero
October 22, 2018
Hi guys

I just realized I've been having problems with Deezer account and Last.fm sync.
My last tracks transmitted to last.fm site was dated on Oct, 7th. But I've been listening all the time since then.
Please let me know if there is already a solution to this.

Thanks!

All discussion for the last few weeks was about this issue. Stay tuned.
Roadie
October 22, 2018
Since 2 weeks, music is not scrobbled correctly : Only fews titles are scrobbled.

Last.fm told me that it is on your side.

When will you be able to resolve the problem ?
Remy77077
Guitar Hero
Guitar Hero
October 22, 2018
It's broken for some reason for the last few months on Deezer for me, and they haven't shown any urgency in fixing it. It's incredibly poor and frustrating.

https://en.deezercommunity.com/ideas/324

https://en.deezercommunity.com/troubleshooting-and-tips-4/scrobble-last-fm-697
Remy77077
Guitar Hero
Guitar Hero
October 22, 2018
Hi Guys, Deezer doesn't have any partnership with Last FM, therefore there is nothing to be fixed on our side. Scrobbling is a Last Fm feature and hopefully they will get it fixed soon! We have already passed the feedback on to them. Sorry about that!

This is garbage btw. Deezer is not sending the information to last FM correctly. There's no problem at last FM's side at all. Scrobbles from all other devices and methods work fine.

Deezer is the one that needs to fix whatever they broke a few months back (VERY likely related to the big update to Deezer around then).
Flo.Deezer
Ultimate Superstar
Ultimate Superstar
October 22, 2018
HI @Remy77077 and @B_A_OB_A_B we are very sorry for the inconvenience. We have forwarded all of this to our developers and are looking into this.

Please bear with us until we find a solution.
Rising Star
October 23, 2018
I'm waiting. Not working yet
Guitar Hero
October 23, 2018
Got a temporary workaround for scrobbling with Deezer web player:

  1. Deactivate new UI in settings
  2. Use Chrome extension https://chrome.google.com/webstore/detail/web-scrobbler/hhinaapppaileiechjoiifaancjggfjm
Fingers crossed for Deezer to fix things on all platforms for good. 🤞