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Scrobble Last.fm from Deezer not working

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Rafael.
Userlevel 7
Badge +7
Hello,
Today I faced problems with scrobbling to last fm. Last fm shows too big quantity of listened track while I listened only once to it.



This is a known issue and we have already reported this to Last FM. I'm sorry for that, hopefully it will get fixed soon!
N
Hello,
Today I faced problems with scrobbling to last fm. Last fm shows too big quantity of listened track while I listened only once to it.

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M
Rank
Userlevel 1
Disabling native scrobbling for now. I hope some day this gets fixed.
Anja
Userlevel 7
Badge +1
@Lucas Ferreira I merged your post into this topic as it's been discussed here already 🙂 Our team is looking into this. I don't have any updates just yet, but I'll let you know when I know more 🙂
Anja
Userlevel 7
Badge +1
@jbermellon I moved your posts to this topic as it was discussed here already. I've passed this on to the team and will let you know as soon as I know more.

@Anja, I find this movement kind of arbitrary. This is a "solved" forum, and the problems with the scrobbling that many of us here are reporting are far from any solution. Would you be so kind as to open again this discussion or to move to a new one named: "problems or bugs in scrobbling"?

Thanks in advance.

I see. Yes sure, I "opened" the topic again. We've passed this on already with all the details you gave us and our team is looking into it. We'll let you know should we get an update 🙂
J
Rank
@jbermellon I moved your posts to this topic as it was discussed here already. I've passed this on to the team and will let you know as soon as I know more.

@Anja, I find this movement kind of arbitrary. This is a "solved" forum, and the problems with the scrobbling that many of us here are reporting are far from any solution. Would you be so kind as to open again this discussion or to move to a new one named: "problems or bugs in scrobbling"?

Thanks in advance.
L
Rank
The application for windows 10 is not doing scrobbles and, when it did, the scrobbles were duplicated or tripled, because it restarted when we paused the song.
J
Rank
OK, I’ve got another problem combining with the same issue from scrobbling. Now I just noticed that "My MP3" tracks do not scrobble. I was using BlackPlayer for android for listening to my offline music but, now I was wanting to combine my online playlist on Deezer with my unique mp3 collection, so I uploaded some of my songs, and when I play them the scrobbling no longer happens... FOR A VERY LONG TIME. So: not only my MP3 (which are fully named and organized) are not generating scrobbles, ALSO playing my mp3 stops the scrobbling of any other song on Deezer for a time that seems to be arbitrary. I hope this helps for coming to a full scrobbling diagnostic that also gets this and other problems (duplicates, no scrobbling-now and no mp3 scrobblings) to an end.

If it's not clear, I'm talking about MP3 uploaded and played on Deezer.
J
Rank
OK, I’ve got another problem combining with the same issue from scrobbling. Now I just noticed that "My MP3" tracks do not scrobble. I was using BlackPlayer for android for listening to my offline music but, now I was wanting to combine my online playlist on Deezer with my unique mp3 collection, so I uploaded some of my songs, and when I play them the scrobbling no longer happens... FOR A VERY LONG TIME. So: not only my MP3 (which are fully named and organized) are not generating scrobbles, ALSO playing my mp3 stops the scrobbling of any other song on Deezer for a time that seems to be arbitrary. I hope this helps for coming to a full scrobbling diagnostic that also gets this and other problems (duplicates, no scrobbling-now and no mp3 scrobblings) to an end.
Rafael.
Userlevel 7
Badge +7
Hi @marcelocked, please see above 😉
M
Hi! I've been using Deezer for a good couple of months now and I think it's pretty good. Recently I've come across a problem in the Last.fm integration, and this also happened with my girlfriend when she was using her account.

Basically, Deezer bugs and scrobbles an individual track multiple times, which in turn makes the stats on last.fm all screwed up. You can see this in the scrobble time - a same song getting scrobbled once a minute.



Why is this happening, and how can we fix it?

Thanks
Marc

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Rafael.
Userlevel 7
Badge +7
Wanted to switch to Deezer from other music streaming service but it seems that scrobbling is not working on any of my devices, which is a no go for me, so looking for help.

Hi there. We have already passed this on to our devs and Last FM. Sorry for taking so long!
P
Wanted to switch to Deezer from other music streaming service but it seems that scrobbling is not working on any of my devices, which is a no go for me, so looking for help.
Rafael.
Userlevel 7
Badge +7
[quote=benyamin]the problem isn/t solved([/quote

I'm sorry 😞 Last FM is aware of it, but no news yet!
B
Rank
the problem isn/t solved(
M
Rank
Userlevel 1
this one got scrobbled 30 times

not cool

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A
Rank
I am using Deezer for about 2-3 months, first trial, now premium. I've been using last.fm for years now, so having the ability to do so with Deezer was a big plus. However, quickly I realized, Deezer made quite a few shortcuts implementing last.fm, seems like they gave the task to a summer intern.

Last.fm scrobbling with Deezer has multiple issues:
  • Not using "now listening" - songs are not actively being repoted as being listened. Instead, they are scrobbled after being listened.
  • Improper scrobbling - The biggest issue here - the track is being scrobbled even if you skip it after a few seconds. Sometimes I like to play something random like Flow and just skip the songs I don't feel like listening, so I listen to every fifth-or-so song. The problem is that all of those skipped songs get scrobbled.
  • Multiple scrobbles - sometimes (for me twice or three times a day) song gets scrobbled 5, 10, 15 times in a row, even though I just listened to it once.
Your implementation of Last.fm is broken. Even open source and freeware solutions have it implemented decently. Please fix the issue and implement it the way it should be.
Anja
Userlevel 7
Badge +1
@jbermellon I moved your posts to this topic as it was discussed here already. I've passed this on to the team and will let you know as soon as I know more.
Anja
Userlevel 7
Badge +1
Having issues with the desktop app as well, it's scrobbling tracks with a huge delay (more than an hour) and even does things randomly: skipped track has been scrobbled, a track has been scrobbled 6 (!) times even though I've listened to it once (see https://pasteboard.co/HuUwiRq.png) :(

Thanks for the report 🙂 I'll pass this on to the team too 🙂
maten
Rank
...same problem, tracks scrobbling multiple times and needs to be deleted from last.fm manually.... please fix this!
D
Rank
I've been having the same problem lately: The scrobbles only appear on my Last.FM profile a few hours after having actually listened to the songs, and sometimes they even appear in the wrong order.

While the "Web Scrobbler" Chrome extension does work, it frequently doesn't recognize the correct album titles or even artist names. That can be corrected manually while the song is being played, but sometimes it's not convenient to stop whatever I'm doing while listening to music to check whether or not the tags are correct.

This has been going on for over two weeks. It'd be much appreciated if the issue was resolved.

I also reproduced this message on the Last.FM forum, so that both sides pay attention to the problem.

Thanks
Anja
Userlevel 7
Badge +1
Additional details from my experience: the issue has been worsening in the last couple months, both on the Android app and the web player (I'm using Firefox on Linux). It seems to happen mainly when the Internet connection gets unstable, so maybe it's a good idea to this into account.


My profile: https://www.last.fm/pt/user/mrvieira


I've passed this on to the team already. I'll let you know once I have news 🙂
M
Rank
Userlevel 1
Additional details from my experience: the issue has been worsening in the last couple months, both on the Android app and the web player (I'm using Firefox on Linux). It seems to happen mainly when the Internet connection gets unstable, so maybe it's a good idea to this into account.


My profile: https://www.last.fm/pt/user/mrvieira
J
Rank
I confirm that it is also happening on the web app. Yesterday I was listening to one of my playlists and then it happened, 10 scrobbles of the same song. It is affecting mobile app, desktop apps and web site.
O
I have this problem too. I use Deezer on Android and iOS on desktop. Some songs get scrobbled 20 or so times with playtimes every minute, some not at all. Problem started in the middle of July.

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