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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 767 Topics
  • 3,145 Replies

767 Topics

C
Tiny Dancer
Corwin JansenTiny Dancer
asked in Your account, favorites and playlists

Nummer Roxette niet compleet.

Beste Deezer.  Het live nummer van Roxette houd steeds halverwege op. It must have been love (Live in Santiago).Diverse keren opnieuw ge-download.Graag oplossen, zodat dit nummer weer compleet af te spelen is. This number stopt every time half way. Several times again downloaded.But that wont help.please solve this problem, that we could listen to the complete number again.  Regards Corwin Jansen.  

2
Nina Nebo
Deezer Legend
5 months ago
N
Tiny Dancer
neinTiny Dancer
asked in Your account, favorites and playlists

delete account pls

Can a mod delete my account please, not deezer community but deezer account

1
Nina Nebo
Deezer Legend
5 months ago
michal.wiatr
Runaway Baby
michal.wiatrRunaway Baby
asked in Your account, favorites and playlists

security issue

Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

3
Jaime.
Community Manager
5 months ago
S
Runaway Baby
Stacy.HoltRunaway Baby
asked in Your account, favorites and playlists

Playlist Track Count & Runtime

Before the most recent update I used to be able to swipe left when in a playlist or album and see track count and run time. Is it hidden somewhere else or just eliminated? Was a very handy tool. Also would display year album was released. Please bring back. 

2
S
Runaway Baby
5 months ago
K
Tiny Dancer
Keisha JonesTiny Dancer
asked in Your account, favorites and playlists

I want my playlists and favorites back!!!

Please fix this then reinstate & restore my deezer playlist & favorites 2 payments in October so should be credited a month. I tried to update payment method to resubscribe to premium and added card to do payment on & reset password. Yet, it will not allow me to reset it & resuscribe. I only want my previous playlist & favorites I built in my deezer profile I created customer service! My name is Keisha Jones need customer care! I wish we had a better way to contact was charge twice and attached proof & receipts. I read you need more business, growth, & sales for the shareholders & stakeholders well it is done with quality with quantity that's what keeps clients so we recommend your music streaming to others! You fixed it before sent link to prior profile, so I know you can give me back my playlist, favorites and all my music. I would like you to contact me!

1
Nina Nebo
Deezer Legend
5 months ago
Z
Runaway Baby
Zsiga LászlóRunaway Baby
posted in Your account, favorites and playlists

Lejátszás.

Belépek a kedvenc lista dalaimra. Rákattintok, elindul, de a következő dal már nem a kiválasztott kedvencek listából játsza le.  Ez mnagyon bosszantó.  Azthiszem ha másik egy másik dalmegosztót találok, ami sorban játsza a kijelőlt dalokat, akkor búcsúzok a Deezertől. 

5
Leonídia.Deezer
Community Manager
5 months ago
A
Runaway Baby
Akka-94Runaway Baby
posted in Your account, favorites and playlists

account security

Hello, i have noticed today that my account into has been changed and playlist have beed created without my knowledge. First thing, my accounts country has been changed to Peru. Songs that have been listened to are unknown to me. I have not used deezer a lot in this month, as such leakage of data is evident. I need you to investigate this issue as its obvious that there has been a breach, if not. I'll have to look it up future to my provider.

2
Leonídia.Deezer
Community Manager
5 months ago
A
Anonymous
posted in Your account, favorites and playlists

Why are songs bolded and have a purple dot?

These are not new songs and I’ve listened to them before. Absolutely no indication.

7
A
5 months ago
S
Tiny Dancer
Sue RichardsTiny Dancer
asked in Your account, favorites and playlists

Family membership

When I am listening to my Deezer it stops playing after one or two songs and tells me that someone else is listening and I should try a Family membership. We already have a family membership and nobody else is listening at the same time. I’m not sure what to do. 

2
Leonídia.Deezer
Community Manager
5 months ago
T
Runaway Baby
Tosh_87Runaway Baby
asked in Your account, favorites and playlists

lost everything

Everything on my profile has gone. I'm still logged in but playlists, downloads and user name - personal info is all blank. Please help!!

2
T
Runaway Baby
5 months ago
I
Tiny Dancer
IsaadorafjTiny Dancer
posted in Your account, favorites and playlists

Delete Account

I would like to ask to delete my account, since I wasn’t able to do it via website. It gives me an error when I input the password and I get nothing on my e-mail.

1
Jaime.
Community Manager
5 months ago
J
Runaway Baby
jsquanceRunaway Baby
asked in Your account, favorites and playlists

How to keep Ed Sheeran out of Flow?

Serious question.  I dislike every Ed Sheeran song, yet this ginger f-stick shows up in my flow every day.  Is there any real “AI” that goes into flow or is just a Gen Z greatest hits stream?  I’ll happily move over to Apple or Amazon now that they also stream in FLAC if I can’t get a better Flow.  Same goes for Sam Smith, but thankfully that fat F doesn’t show up nearly as much.  

3
GropplerZorn
Deezer Legend
5 months ago
E
Runaway Baby
Emmgem
asked in Your account, favorites and playlists

"Track not available in your country"

Sometimes when I am scrolling on Deezer I decide, "What if I try something new?" So I select some music I've never heard of and it tells me the track isn't available in my country! I'm not in a country under any war or trouble, and it's certainly not too poor to not allow Deezer.Apparently it's because it is from a country far away, but why does that restrict me from listening to foreign music?

1
Nina Nebo
Deezer Legend
5 months ago
S
Runaway Baby
SybilleRunaway Baby
asked in Your account, favorites and playlists

Need Profile separating

Hi!I recently released my first single and I share a name with another artist. My track has been mixed up with hers and I would love to get those separated correctly. Here's the profile of the artist in question: https://www.deezer.com/fr/artist/4796665The title "SOMETHINGNEW" is not hers, but mine. https://www.deezer.com/fr/album/509008151Would you be able to create a separate profile please ? With the same name “Sybille”?Thanks in advance for sorting this out!With kind regards!

1
Jaime.
Community Manager
5 months ago
S
Tiny Dancer
sallisTiny Dancer
asked in Your account, favorites and playlists

Päivityksen jälkeen soittolistan pituus (Min) hävisi

Päivityksen jälkeen soittolistoissa ei näy niiden pituus/ Min tai h.. Mistä tämän nykyään löytää? Ei kait hävinnyt kokonaan? 

1
Leonídia.Deezer
Community Manager
5 months ago
J
Tiny Dancer
Jordan GroblerTiny Dancer
asked in Your account, favorites and playlists

Wrong account logged into on desktop

I decided to set up Deezer on my laptop and since I am part of a family account I logged into the family account. Unfortunately I forgot that I have an independent account and now I cannot log into my independent account even though i know the e-mail and password. If I log out and log back in I am immediately taken to the family account without prompt to enter an e-mail or password and still cannot log into my independent account.

1
Nina Nebo
Deezer Legend
5 months ago
T
Runaway Baby
TheTyrantAbbeRunaway Baby
posted in Your account, favorites and playlists

NO ACCESS TO ARTIST FOR OUR PAGE

Hello Deezer Community:  Our artist page has been already claimed, according to Deezer. (We set it up in 2019) But when signing in to ‘Deezer for Artists’ I get yet another request to claim it, an ask for the UPC, and then the system takes me  round and round in circles. Band’s name is TYRANTS IN THERAPY.Originally claimed artists page in 2019.What are the magic steps to get access to creator tools? Links to Help topics are wild goose chases. Thanks in advance for your help, Deezer People.  

5
Jaime.
Community Manager
5 months ago
T
Runaway Baby
ThomasAthzRunaway Baby
asked in Your account, favorites and playlists

Lost a profile on Familly

I had 3 persons in my familly account, my dad’s, my mom’s and mine. Everything was working fine until I had one billing problem and at the same there was the new Deezer update. My mom’s account got deleted with all the playlists that she used for her work sessions. Please help me.

2
Leonídia.Deezer
Community Manager
5 months ago
F
Runaway Baby
freya_irlRunaway Baby
posted in Your account, favorites and playlists

Imported "favourite tracks" playlist is inverted order

I’ve recently imported my Spotify playlists to deezer and it worked mostly fine, except that the “date added” sorting is inverted on my favourite tracks playlist.That wouldn’t be an issue at all since i can just inverts the sorting on this *however* this makes new songs that i favourite appear at the “bottom” of the playlist.Is there any way to fix this, basically invert the order of that playlist so i can start adding new favourites?

1
Leonídia.Deezer
Community Manager
5 months ago
V
Runaway Baby
Vickie.VickersRunaway Baby
asked in Your account, favorites and playlists

playlist

Since the application has been updated I have lost over 30 playlists has this happen to anyone else absolutely fuming 😤 

4
Jaime.
Community Manager
5 months ago
H
Runaway Baby
Hanno van den BergRunaway Baby
asked in Your account, favorites and playlists

account verwijderen

Ik wil graag mijn account verwijderen, maar ik weet niet hoe. Ik kan wel inloggen maar niets in mijn account vinden ofzo. Kunt u mij helpen? Ps: ik gebruik de website, niet de app

4
Leonídia.Deezer
Community Manager
5 months ago
D
Runaway Baby
deanisRunaway Baby
asked in Your account, favorites and playlists

cannot play favorites in order of sorted by track a-z

Favorites are sorted by track a-zCannot play in order, automatically resorts to random or it will play all tracks by same artist from the favouritesJust upgraded to Pixel 8 xl, plays in order just fine on previous pixel 2xl  

5
D
Runaway Baby
5 months ago
A
Runaway Baby
akuliRunaway Baby
posted in Your account, favorites and playlists

How do I get rid of these weird favorite tracks

I have these 2 tracks in my favorite tracks list. I did not favorite them myself. Could be left overs from a spotify import. They cannot be played or deleted. Please help me get rid of them. Thanks! 

9
A
Runaway Baby
5 months ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
asked in Your account, favorites and playlists

Problem with turn ON - Repeat all track in list

  Hi,I start listen song from playlist and automatically was turn ON - Repeat all tracks in list  .I don't want to repeat songs so I was turn OFF. But when I was go to other playlist and start play a song ,again was same problem turn ON - Repeat all tracks in list Also,if I turn OFF repeating playing one song, on playing next song repeating is turn ON again . Why is that happening ?

2
Nina Nebo
Deezer Legend
5 months ago
R
Tiny Dancer
robertlevi87Tiny Dancer
posted in Your account, favorites and playlists

deezer family plan

I have a Deezer family plan but two devices are not able to listen at same time

1
Nina Nebo
Deezer Legend
5 months ago
TERMS OF USE DEEZER COMMUNITY SITE