Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 662 Topics
  • 2,803 Replies

662 Topics

P
Tiny Dancer
PeermeneerTiny Dancer
asked in Your account, favorites and playlists

Searching for playlist while music is playing and homescreen Deezer is on screen

Hi friends,Deezer is playing a song for me from a personal playlist.The homescreen of Deezer is on my screen.How can I find to which playlist the song belongs?When I activate the waitinglist, then there the playlist-name is not shown…Thanks in advance for a reaction! Peter van den Tillaard.

2
P
Tiny Dancer
4 hours ago
C
Tiny Dancer
carlo_zuzicTiny Dancer
asked in Your account, favorites and playlists

Can't delete downloaded podcasts

My phone memory is full, and I thought to delete old downloaded episodes of podcasts I don't listen to anymore or I had already listened to, but it doesn't let me do it. Going to downloaded episodes than pressing on the 3 dots or holding on the episode until the details screen pops up and choosing remove from downloads doesn't seem to do anything. Can somebody help me please?

1
awesomemac
Lover
8 minutes ago
T
Lover
teddyboyLover
asked in Your account, favorites and playlists

Can't login

Hello, suddenly today I cannot login Deezer.I’m a Deezer Premium customer.I tried to login with my usual password, but I was denied because of wrong password.I tried several times to reset, received the link by e-mail and changed, but everytime the same story, wrong password.I contacted the support, no reply.Any suggestion?Please help meThanks

1
T
Lover
1 day ago
F
Runaway Baby
FundiRunaway Baby
asked in Your account, favorites and playlists

APP

Hi,I have a Sony with the Deezer APP but the APP is not opening, error says page cannot by foundAny clues to what is wrong ThxFundi

1
Nina Nebo
Deezer Legend
4 hours ago
J
Runaway Baby
John RageRunaway Baby
asked in Your account, favorites and playlists

Cannot log in from new mobile phone

I’ve bought a new mobile phone on Android 13 and I’ve done the data transfer(deezer too) via standard google application for doing it. When I’m trying to log in via google auth from my new mobile phone deezer says me “Unknown error”(or something like this, I’m using the Russian language and in localization it looks like “Неизвестная ошибка”) I’ve tried to change my password for my account, but it didn’t works too. Deezer says me “Your password is inactive”How to resolve this situation?

5
J
Runaway Baby
1 day ago
S
Runaway Baby
stevenbaugh97Runaway Baby
asked in Your account, favorites and playlists

can my name be changed

@yula can you change my name to Asher axolotl please and thanks 

1
Nina Nebo
Deezer Legend
3 days ago
S
Tiny Dancer
shane ATiny Dancer
asked in Your account, favorites and playlists

unable to find or save a playlist sent by a friend

Hi, I'm new to Deezer. A friend created a playlist we can use together. When I got the link I can access the playlist. When I go elsewhere, like search for example, I cannot access that playlist again without going through the original link sent to me. I cannot find a way for me to go back to that playlist. What am I doing wrong?

1
Nina Nebo
Deezer Legend
5 days ago
P
Tiny Dancer
Papi JeeneTiny Dancer
asked in Your account, favorites and playlists

artist fan rank

Hello i wanna know my rank among Tiakola’s fans please 

1
Nina Nebo
Deezer Legend
4 days ago
Y
Tiny Dancer
Yam OfficialTiny Dancer
asked in Your account, favorites and playlists

Song uploaded on another artist page

I created my artist profile 1 year ago, my song was uploaded well by distro kid on all the music applications. But on Deezer, there is another artist with the same name as me. My music was uploaded on his page. Can you move it on mine please ? My artist name is Yam.  Link of my song on deezer :https://deezer.page.link/Veu63sJk9ojsoojY9 My email : yammusique.pro@gmail.com (be careful how you write musiQUE)

1
Leonídia.Deezer
Community Manager
1 day ago
S
Tiny Dancer
SophiaswinneyTiny Dancer
asked in Your account, favorites and playlists

charged twice for subscription

I have been charged twice for my Deezer subscription. I have been subscribed for a long time however I got a new card so I re-subscribed with my new card details then it was still saying I wasn’t subscribed so I cancelled and subscribed again and you’ve charged me twice. I want my refund I have attached a screenshot of this

1
Nina Nebo
Deezer Legend
4 days ago
A
Runaway Baby
admoralesRunaway Baby
posted in Your account, favorites and playlists

were is all my songs

I have an account but I'm not sure what happened to my play list

1
Nina Nebo
Deezer Legend
5 days ago
C
Tiny Dancer
cripplingcoolnessTiny Dancer
posted in Your account, favorites and playlists

help me pls

okay so i did the transfer thing to deezer and it worked fine on my playlists buuuut when i go to favorite music it says replace, on a lot of them, and id be fine with going through my ALL my songs its just that whenever i replace one the replace option disappears for them all 

1
Nina Nebo
Deezer Legend
6 days ago
K
Runaway Baby
KushSaurusRunaway Baby
posted in Your account, favorites and playlists

plays randomly l

Hello ive stopped the deezer app and it still plays songs I was in a meeting I paused my music and not even 20 minutes later blam max volume during my meeting like wtf fix this or I'll Unsubscribe this pissed me off royally I didn't respect it playing randomly whenever it wants I even after force stopped it and resetted my phone and still but if it does this one more time I'm out

1
Noam Asulin
Deezer Legend
6 days ago
J
Tiny Dancer
J. BarreiroTiny Dancer
asked in Your account, favorites and playlists

Billy Rankin

No encuentro a este artista en la plataforma porque?

1
Nina Nebo
Deezer Legend
7 days ago
M
Runaway Baby
mouceeltRunaway Baby
posted in Your account, favorites and playlists

i want to change my adress email but i don't have access to it

i want to change my adress email but i don't have access to itso i need help 

1
Nina Nebo
Deezer Legend
7 days ago
K
Runaway Baby
kakyRunaway Baby
posted in Your account, favorites and playlists

My Deezer Year Isn't Working

Hi! I tried to open My Deezer Year, but it says that "unfortunately you didn't stream enough to experience My Deezer Year..." Even though I used deezer on a daily basis. Does anyone know what I can do?

1
awesomemac
Lover
7 days ago
V
Lover
Valdemar Pereira de MatosLover
posted in Your account, favorites and playlists

Favorites Playlists preview order

HiI see that when you enter your Favorites section there’s a previous list of some of your Playlists.What’s the criteria of the ones shown in this preview?Can one select which one to see?I don’t have too many Playlists, but the ones suggested are not very interesting to me, and I always have to enter to select one of the few I regularly use.I would expect the most played ones would be the ones there, right? 

6
V
Lover
8 hours ago
G
Tiny Dancer
gillesgabTiny Dancer
asked in Your account, favorites and playlists

Recuperation Favoris

Bonjour. J’ai acheté un nouveau Iphone sur lequel j’ai téléchargé l’application Deezer avec mes coordonnées. Tout en conservant mon ancien portable sur lequel j’ai toujours ma playlist, mes favoris,etc… Mais impossible de les retrouver sur le nouveau. Merci de m’aider a débloquer cette situation de façon à ce que je puisse indépendamment utiliser l’un ou l’autre.

1
Nina Nebo
Deezer Legend
9 days ago
C
Runaway Baby
CkarangwaRunaway Baby
asked in Your account, favorites and playlists

using the deezer offer on fnac product

Good morning, i got deezer 4 months promotion but i can not use this. Can you please advise me

2
Jaime.
Community Manager
7 days ago
I
Tiny Dancer
intrnlTiny Dancer
asked in Your account, favorites and playlists

How to delete my account

Deezer Free is no longer available on my country, and I would like to delete my account, but I can’t access the account settings page on the website because it keeps throwing me into the plans page, is there any other way I can delete my account?

1
Nina Nebo
Deezer Legend
11 days ago
C
Tiny Dancer
Corwin JansenTiny Dancer
asked in Your account, favorites and playlists

Nummer Roxette niet compleet.

Beste Deezer.  Het live nummer van Roxette houd steeds halverwege op. It must have been love (Live in Santiago).Diverse keren opnieuw ge-download.Graag oplossen, zodat dit nummer weer compleet af te spelen is. This number stopt every time half way. Several times again downloaded.But that wont help.please solve this problem, that we could listen to the complete number again.  Regards Corwin Jansen.  

2
Nina Nebo
Deezer Legend
11 days ago
N
Tiny Dancer
neinTiny Dancer
asked in Your account, favorites and playlists

delete account pls

Can a mod delete my account please, not deezer community but deezer account

1
Nina Nebo
Deezer Legend
13 days ago
michal.wiatr
Runaway Baby
michal.wiatrRunaway Baby
asked in Your account, favorites and playlists

security issue

Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

3
Jaime.
Community Manager
10 days ago
S
Runaway Baby
Stacy.HoltRunaway Baby
asked in Your account, favorites and playlists

Playlist Track Count & Runtime

Before the most recent update I used to be able to swipe left when in a playlist or album and see track count and run time. Is it hidden somewhere else or just eliminated? Was a very handy tool. Also would display year album was released. Please bring back. 

2
S
Runaway Baby
13 days ago
K
Tiny Dancer
Keisha JonesTiny Dancer
asked in Your account, favorites and playlists

I want my playlists and favorites back!!!

Please fix this then reinstate & restore my deezer playlist & favorites 2 payments in October so should be credited a month. I tried to update payment method to resubscribe to premium and added card to do payment on & reset password. Yet, it will not allow me to reset it & resuscribe. I only want my previous playlist & favorites I built in my deezer profile I created customer service! My name is Keisha Jones need customer care! I wish we had a better way to contact was charge twice and attached proof & receipts. I read you need more business, growth, & sales for the shareholders & stakeholders well it is done with quality with quantity that's what keeps clients so we recommend your music streaming to others! You fixed it before sent link to prior profile, so I know you can give me back my playlist, favorites and all my music. I would like you to contact me!

1
Nina Nebo
Deezer Legend
15 days ago
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