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michal.wiatr
Rising Star
michal.wiatr
Rising Star
November 23, 2023
Answered

security issue

  • November 23, 2023
  • 3 replies
  • 64 views

Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

    Best answer by Noam Asulin

    Just to be on the safe side I would reset my password. 

    You can do it via the following link

     

    https://www.deezer.com/password/reset 

    3 replies

    Noam Asulin
    Superuser
    Noam AsulinAnswer
    Bezi since 2017
    November 24, 2023

    Just to be on the safe side I would reset my password. 

    You can do it via the following link

     

    https://www.deezer.com/password/reset 

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
      michal.wiatr
      Rising Star
      michal.wiatrAuthor
      Rising Star
      November 24, 2023

      Hi. I have done it at first. Regards

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      November 26, 2023

      Hi @michal.wiatr I don’t think it is related.
      As @Noam Asulin mentioned, the best thing to do is to reset your password.
      If the problem persists, please contact our Deezer Support Team and provide a copy of the email and one of our agents will be able to help and investigate.
      Thanks and apologies for the inconvenience

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