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One Hit Wonder
November 6, 2023

deezer family plan

  • November 6, 2023
  • 1 reply
  • 22 views

I have a Deezer family plan but two devices are not able to listen at same time

    1 reply

    Nina Nebo
    Superuser
    Superuser
    November 6, 2023

     

    hi @robertlevi87 

    Deezer Family users should check that all family members are using the correct profile to listen to music. If two people are listening to music on the same profile, it will result in an error message informing you that your account is being listened to on another device

     

    here is helpful links

    https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family

    https://support.deezer.com/hc/en-gb/articles/360001430465-Account-being-used-on-another-device

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