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security issue

  • 23 November 2023
  • 3 replies
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Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

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Best answer by Noam Asulin 24 November 2023, 21:43

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Userlevel 7
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Just to be on the safe side I would reset my password. 

You can do it via the following link

 

https://www.deezer.com/password/reset 

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Hi. I have done it at first. Regards

Userlevel 7
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Hi @michal.wiatr I don’t think it is related.
As @Noam Asulin mentioned, the best thing to do is to reset your password.
If the problem persists, please contact our Deezer Support Team and provide a copy of the email and one of our agents will be able to help and investigate.
Thanks and apologies for the inconvenience

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