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deezer family plan

  • 6 November 2023
  • 1 reply
  • 14 views

I have a Deezer family plan but two devices are not able to listen at same time


1 reply

Userlevel 7
Badge +12

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hi @robertlevi87Β 

Deezer Family users should check that all family members are using the correct profile to listen to music. If two people are listening to music on the same profile, it will result in an error message informing you that your account is being listened to on another device

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here is helpful links

https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family

https://support.deezer.com/hc/en-gb/articles/360001430465-Account-being-used-on-another-device

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