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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 887 Topics
  • 3,641 Replies
887 Topics
Ihor Romanyshyn
Runaway Baby
Ihor RomanyshynRunaway Baby
asked in Your account, favorites and playlists
Heart icon does not appear active on liked songs - possible caching issue on server side

I have seen similar topics many years ago, but the problem is still here. A lot of my music does not appear “liked” as expected. Mostly on Android but I use Deezer on Android mostly so I'm not sure if it’s only on Android or not. And when I click on that heart it says the track is already in my favorites but still appears as unliked. Guessing that’s an old server-side caching issue that is ignored. Also, many tracks can’t load and throw an error or load too long, causing extra gaps between tracks. I think that could be the same issue. By the way, I’m in Ukraine so maybe it makes some difference. Yes, I did reinstall an application and tried Release and Beta with the same result. And no, all my Internet connections are pretty stable and fast so I don’t think that may be a cause. Since I have a free subscription for Ukrainians, I would like to help with debugging this issue. Maybe there is some debug version of the Deezer Application or someone can compile it with options to debug those

31
Ihor Romanyshyn
Runaway Baby
27 minutes ago
N
Runaway Baby
Nonneke86Runaway Baby
asked in Your account, favorites and playlists
can't download podcasts

I want to download podcast episodes, but it says that download is deactivated for this podcast with every podcast. I just have a new phone and on my last phone I was always able to download podcasts.

217336
J
Tiny Dancer
2 hours ago
D
Tiny Dancer
David GalevskiTiny Dancer
posted in Your account, favorites and playlists
Last.fm scrobbling for deezer family

Hi, is there any way you could enable last.fm scrobbling on secondary family accounts? That is the only feature I am missing. I am considering going back to spotify if there is no way to fix it. I am aware of the browser addon but I use the deezer app on my computer.

196814
B
Tiny Dancer
7 hours ago
F
Tiny Dancer
Fanny MarietTiny Dancer
asked in Your account, favorites and playlists
Connexion to google home with different profile

The google home automatically connects to the admin profile from the family. Is it possible to connect it to another profile from the same family pack? We could not find how to do

81
Jaime.Deezer
Community Manager
1 day ago
F
Runaway Baby
FranciszRunaway Baby
asked in Your account, favorites and playlists
Can't delete albums previously liked

Hi,I just got back to Deezer after 12 years and I apparently liked 2 albums that I cannot delete (see attached).Can you help me? 

403
E
Tiny Dancer
2 days ago
C
Runaway Baby
Courtney MezzacapaRunaway Baby
asked in Your account, favorites and playlists
Account holder

Is there a way that I can put a password on my account (main holder)

81
Jaime.Deezer
Community Manager
3 days ago
Dawg
Lover
DawgLover
asked in Your account, favorites and playlists
Random mode plays tracks i didn't add

Hi!  Lately, every time I put all my songs on random (“Shuffle My Music” button), tracks from my playlists start playing mixed in with songs I didn't add anywhere. There's something in it, but I wish it was a customizable feature. 

100
Dawg
Lover
4 days ago
M
Runaway Baby
marktwalkerRunaway Baby
asked in Your account, favorites and playlists
Favorite Artist Shuffle

I'm on my 30-day trial trial period. I signed up using the desktop app and proceeded to go to my favorite artists and shuffle them. From there, tracks from my favorite artists are played and suggestions are played. I have the option to remove the suggestions. On the Android app, I don't see these features available at all. Not even the option to shuffle my favorite artists. Am I missing something? How could Deezer make two completely different interfaces?  This would be a deal breaker.

7010
GropplerZorn
Deezer Legend
7 days ago
E
Runaway Baby
EvonosRunaway Baby
asked in Your account, favorites and playlists
Confused about my flow maybe buggy?

Soo… Most of my music i hear is Metal / rock / gothic and sub genres EDM too and stuff. Most of my liked stuff too including artists. Yet my flow thinks “hey lets give the listener Trance / techno / pop 24/7”Youtube music really did a better “flow” with their mixes their flow being called “super mix” Somehow on deezer “change the style” doesnt change it either its even after 20x still trance techno…. i can skip and dislike as many songs as i can and yet flow thinks “yes more of that “ Meanwhile youtube music generates new recommendations after 1-3 skips and mixes actually more genres into your “flow” of your loved music but also new music. Why does flow work so much worse which is the main feature of deezer ? it Literally feels stuck and buggyweirdly if i tell flow to play “more favourites” it literally shows me all songs which arent favourites , and if i want to discover more it shows me basicly 1 favourite and 9 non favourites ( ofc both cases all Techno / trance ) Examplehttps://prn

11511
E
Runaway Baby
8 days ago
T
Runaway Baby
toniok12Runaway Baby
posted in Your account, favorites and playlists
Change to the way the sort feature works

It is beyond mind-boggling that Deezer has changed the way the sort feature works when you create a playlist and on your active playlists.  You can no longer sort A to Z.  I have over 200 playlists with thousands of songs. How the hell am I supposed to find anything , many people like me want to look at a playlist alphabetically and then tap on the songs we want to hear as we're exercising etc .  You have to use the ridiculous default of listing by album in a world where nobody cares about albums anymore... Only someone who is a very basic music fan and doesn't create playlists of any depth would ever make a change like this. This is a music service for music fans. How can you think this kind of thing is okay?!! Change this back Deezer and I'll work as a consultant for free, because I actually use your app....a lot. My lord!  

674
R
Runaway Baby
9 days ago
G
Runaway Baby
GidoRunaway Baby
asked in Your account, favorites and playlists
great live album not found

hi Deezer team. can you provide an Italian live CD forum 4 of the most famous artists (Fiorella Mannoia, Ron, Francesco De Gregori e Pino Daniele) ? here are the CD info In Tour  Pino Daniele, Francesco De Gregori, Fiorella Mannoia, Ron - Label: Blue Drag – 510272 2 Format: 2 x CD, Album Country: Italy Released: 2002 

121
Nina Nebo
Deezer Legend
10 days ago
R
Runaway Baby
Raymond HoskinsRunaway Baby
asked in Your account, favorites and playlists
how to put play lists in alphabetical order

Can someone explain how to put my songs in alphabetical order?

533
GropplerZorn
Deezer Legend
10 days ago
Lisa Constantine
Runaway Baby
Lisa ConstantineRunaway Baby
asked in Your account, favorites and playlists
A-z gone

Noticed this morning the A-Z track has gone why have you done this now I can't find my tracks properly even when I try and play a track keeps saying error loading before everything was fine will you ever bring it back you could have asked other people's opinions on this we all pay a subscription each month I'm thinking about cancelling my subscription it's impossible now to try and find tracks because all mine ain't in order !!

151
Nina Nebo
Deezer Legend
11 days ago
A
Runaway Baby
Ana UhlarikRunaway Baby
asked in Your account, favorites and playlists
Song was not added to Favorites

I added a song to Favorites and it is not there anymore. I also cannot find it in Recent searches. I would add it again, but I do not remember the song and band name.

144
A
Runaway Baby
11 days ago
P
Runaway Baby
Paladin2501Runaway Baby
asked in Your account, favorites and playlists
Глюки в поиске

Поиск на главной странице жёстко глючит уже второй раз. Вместо российский исполнителей выдаёт арабских. Кто с этим сталкивался?  

70
P
Runaway Baby
12 days ago
R
Runaway Baby
reabranRunaway Baby
asked in Your account, favorites and playlists
wrong first top track title in my Deezer Year 2024

Hirecently receive my Deezer Year 2024, how is it possible that my first top track is a track I never listen to !??Change my password just in case but I'm pretty sure that's not the problem, as I've never seen this track in my history.The track is The Beat (feat. Peter Frampton) (Bottai Remix) and doesn't appear in any of my favorites and I don't even know the band in any way. Yet Deezer tells me I've listened to it 168 times!Any clue ?

474
R
Runaway Baby
12 days ago
R
Runaway Baby
RtheunisRunaway Baby
asked in Your account, favorites and playlists
Account Change

Hi ThereI would like to change from a Family plan to a premium plan and then put the premium plan in the name of my son as he will continue paying the account, is this possible 

201
GropplerZorn
Deezer Legend
13 days ago
S
Runaway Baby
saulojjrRunaway Baby
posted in Your account, favorites and playlists
downloaded music taking to much time to open

Why every time I open my downloaded music I jato wait it load?It’s really annoying. It got worst now with update 10.27.0I did the download to use it when and were I want and not when the app decide to allow me dou to a lack of capacity in saving my preferences 

121
Leonídia.Deezer
Community Manager
14 days ago
D
Runaway Baby
DausoraRunaway Baby
posted in Your account, favorites and playlists
Deezer desktop app repeatedly giving me error "MS3000" when I try to play something from My MP3s through a playlist.

When I’m listening to my playlists, sometimes they will shuffle play to songs that I added from My MP3s. Quite often it’s been giving me an error message (MS3000) and refusing to play the song when this happens (or also when I select a My MP3s song from a playlist), but playing the song directly from My MP3s works fine, and seems to offer a few minutes where playing these songs through playlists works again.But, it always seems to break again sooner or later, and it’s really getting frustrating since a lot of my favourite songs (being songs that aren’t on Deezer) are on My MP3s. It would be really helpful if anyone could suggest a way for me to fix this. Thanks very much!

204957
sushigal007
Runaway Baby
15 days ago
martin.vidan
Lover
martin.vidanLover
asked in Your account, favorites and playlists
Not able to add songs to playlists

Since yesterday I can't add new songs to my playlists. Neither in the app nor in the PC (web app). Is anyone else having this problem too?

12211
R
Tiny Dancer
16 days ago
M
Runaway Baby
markmillerRunaway Baby
asked in Your account, favorites and playlists
sorting favorites alphabetically by artist

I used to be able to sort all of my favorites in alphabetical order by artist why is it that I can't do that anymore is there a work around

731
GropplerZorn
Deezer Legend
16 days ago
R
Lover
ReitherLover
posted in Your account, favorites and playlists
Family Mix not available

All my family members have their own favorite tracks, and yet, I still don”t see any Family Mix on my iPhone using the app. Why is it so tugged away? Family Mix is the main reason I chose Deezer over Apple Music. We want to use it while driving, hearing everyones favorite tracks.  The marketing states:”All Family members can launch the Family mix for a shuffled selection of favorite tracks from all Family members. Perfect for road trips.”

16312
D
Tiny Dancer
16 days ago
A
Runaway Baby
AssistingJarlRunaway Baby
posted in Your account, favorites and playlists
Is there some way to play music without selecting my favourite artists?

Y’see the awkward thing is, I kind of wanted to just listen to some music, not feed some stupid algorithm. This is a very offputting welcome experience, with no obvious way to skip it (on web, desktop app, or mobile).  I’ll be trying out the competition instead, in the hopes that they’ll allow me to try something as revolutionary as “sign up for an account and play a song”.

70925
S
Tiny Dancer
17 days ago
P
Tiny Dancer
Papa BearTiny Dancer
asked in Your account, favorites and playlists
Changing email

Hi, I'd like to change email because I can't access my current one xxxxxxx@gmail.com since it delivers the code there.Please helpRegards.

91
Nina Nebo
Deezer Legend
19 days ago
A
Runaway Baby
Adam SRunaway Baby
asked in Your account, favorites and playlists
Why does Deezer keep putting Ryan Adams songs in my mix? And how can I tell it not to?

Whenever I hit “Shuffle my music” Deezer will play a mix of mostly songs I’ve favourited but also occasionally a new song I’ve never heard before. I like this feature (I’m assuming it’s intentional?), but about 50% of the new songs that come up are Ryan Adams songs. I don’t like them and skip them. Of the 800+ songs in my Favourites I only have 1 Ryan Adams song in there and don’t play it much.Why does Deezer insist on pushing this artist? And how can I tell it I don’t want to listen to them anymore?

305
A
Runaway Baby
20 days ago
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