- - A Deezer IntroductionYour Deezer subscription and account9 Troubles? Shoot them!1 Community Tips11
Updates
Groups
Request a Feature
Help Center

Create topic
Login

Your account and subscription

Got a question about how accounts and subscriptions work? Ask it here (but please don't give out any personal information)

3,237 Topics
18,558 Replies

When you subscribe we will email you when there is a new topic in this category

3237 Topics

Most views

Recently active Most replies Newest first

Payment Issues

IMPORTANT: We don't share payment details in the community, so please do NOT include emails, account and credit/debit card numbers and other personal info in your comments/topics.Any specific subject related to your payments should be dealt with our Support Team.Here's a list of our most useful topi...

Deezer Family Guide

Deezer Family means you can give up to 6 individual Premium+ profiles to your family members while only paying one low price. How does it work? When subscribing to Deezer Family, you get a Premium+ account and up to 5 other Premium+ profiles to share with your family members. Your account becomes t...

Pringles promo code

So I got free Pringles promo code Deezer premium for 4 mouths! And when I want to use it all it shows is ("Unfortunately you are not eligible to this special offer. You can however proceed with the standard offer.")

Itunes Payment - Account not upgraded

I’m using IOS, i mean that the subscription is not active,as if i am still in free trial.

How can I delete my Deezer account?

How can I close my deezer account permanently?

Changing my Deezer account country

I made this account whilst I was on holiday in France and now I've come home its stuck in French and I need to know how to change it to English Deezer, can anyone help?

How do I delete my Deezer account? (only for Deezer Free)

Im trying to delete my free deezer account but i cant because im not subscribed, is still possible to delete it ?

Cancel subscription

I would like to cancel my subscription please

Why is my payment being refused by Deezer?

I'm trying to change my payment method to Paypal, because 6 cards I've tried now were rejected, despite having sufficient funds. But when I go to my profile, and to "manage my subscription", it just redirects me back to my account every single time. It feels like Deezer just does not want me to subs...

Managing your Notifications and Newsletter Settings

This topic is now closed as we have a new notification system. Please have a look to this new article for further information

Logging in/Logging Out

Let’s start with the basics. Logging In In order to use Deezer you’ll first need to https://en.deezercommunity.com/get-started-14/create-an-account-26. Once you’ve got an account with an email and password combination, logging in couldn’t be simpler: On Deezer.com Go to Deezer.com Click on Log in...

Distributor email for Distrokid?

I have just released a track and to get into my artist account I need to submit to the Deezer backstage but one of the required slots is a distributor email and I have no idea what that is for Distrokid.

Is Deezer available in India?

I'm in Europe now but will go to India soon. Is Deezer streaming there?

How do find my personal arl number on Deezer?

How do find my personal arl number?

I would like a refund

When I will receive my refund. May someone get back to ASAP please.

Deezer App on Apple TV

When will Deezer release an App for Apple TV? We’ve been asking for years but there’s no straight answer. Please be honest or should we just migrate to Apple Music for a more seamless experience?

Add existing account / user to Family account

How do I register my account as a secondary account on a family subscription?

Can't login to desktop app with google account

Hi, I just installed Deezer app for windows. My problem is, that I have my premium account logged with Google account and in desktop app isn´t log with google account.

Why do I only get 15 days free trial Premium?

I made an account and got something saying something about a free trial is deezer free

Clear songs from "Listening History"

How do I hide the "Recently Played" List on the playback screen in Windows 10?

360 Reality Audio - Sony & Deezer partnership - not working

I've read about this Sony & Deezer partnership for 360 Reality Audio that says that all Sony headphones users have access to a free 3-month subscription to Deezer HiFi. It says that you need to go to the Sony’s website and type in a gift code which will redirect you to Deezer. However, there’s n...

I was charged twice!

Hey! Last month I changed my payment method so I paid it via the apple store (12,99€), but it kinda didn‘t work, because of my bad internet connection, so I tried to pay it directly via my credit card (9,99€) and it worked. Now I can see in the balance of my credit card, that both amounts were booke...

Forgot password - How can I recover it?

I cant rember my passworld and i cant login to yhaoo

Can't link account to Google Home [fixed]

Hello I bought Deezer instead of spotify as it said in my Google home app that they will work together that's the only reason i subscribed to Deezer and it will work but not with Google i can't link my account with Google which is why i signed up so any help you could give i would be grateful Regar...

Adding my Spotify playlists into Deezer - HiFi

I have a premium + account and have added my Spotify playlists into Deezer. Will the files be converted to Hi-Fi quality or will they stay as the original file format (Ogg Vorbis)?

1
2
3
4
...
130

Page 1 / 130

Powered by inSided

Sign up

Already have an account? Login

Login with your Deezer account

Login to the community

Login with your Deezer account

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

DEEZER
+

Plans

Features

Explore Channels

Devices

Blog

Help Center

WHO ARE YOU?
+

Labels & artists

Developers

Press

WHO ARE WE?
+

About us

Careers

LEGAL
+

Terms and Conditions of Use

Personal data and cookies

Privacy Requests

Legal Notice

Privacy settings