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One Hit Wonder
July 13, 2025
Answered

Paid Family subscription showing as free

I've been using deezer for years and have been on deezer family for 5 years now. The app is now behaving like I only have deezer free and isn't showing family as an option. I have checked my payments and all my recent payments have gone out successfully. Any fixes? Or is this a deezer issue? 

Thanks

Nina Nebo
Nina NeboAnswer
Superuser
July 14, 2025

 

Hi ​@Atticus Jax !

 

Here is a screenshot from the Deezer page that says Account Access and Payment Issues Resolved

 

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

1 reply

Nina Nebo
Superuser
Nina NeboAnswer
Superuser
July 14, 2025

 

Hi ​@Atticus Jax !

 

Here is a screenshot from the Deezer page that says Account Access and Payment Issues Resolved

 

 

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜