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One Hit Wonder
May 28, 2025
Answered

i cannot select for listen higi music

  • May 28, 2025
  • 4 replies
  • 44 views

 

    Best answer by Nina Nebo

     

     

    Hi ​@panchoenlared !

     

    Maybe  your offer does not include HiFi !?

     Deezer's High Fidelity (HiFi) option is available in Brazil and maybe it's not included in the standard Premium or Family subscriptions, but it's offered as a separate subscription option. Deezer states that HiFi is available in most countries, but some have it as a standalone option. 

     

     I’d recommend to contact Deezer support 

     

    https://support.deezer.com/hc/en-gb/requests/new

     

     

    4 replies

    awesomemac
    Superuser
    Superuser
    May 29, 2025

    Hi ​@panchoenlared,

    Are you using the Deezer Premium, Deezer Duo or Deezer Family?

    The HiFi option isn’t available with Deezer Free and in some countries. Where are you from?

    One Hit Wonder
    May 29, 2025

    I have deezer premium [brazil]

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    May 29, 2025

     

     

    Hi ​@panchoenlared !

     

    Maybe  your offer does not include HiFi !?

     Deezer's High Fidelity (HiFi) option is available in Brazil and maybe it's not included in the standard Premium or Family subscriptions, but it's offered as a separate subscription option. Deezer states that HiFi is available in most countries, but some have it as a standalone option. 

     

     I’d recommend to contact Deezer support 

     

    https://support.deezer.com/hc/en-gb/requests/new

     

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Noam Asulin
    Superuser
    Bezi since 2017
    May 29, 2025

    @Nina Nebo  is right . In Brazil HIFI is still available as a separate subscription so you won’t have it under your subscription . 

    See the thread below :

     

    https://en.deezercommunity.com/subscription-and-payments-5/does-deezer-premium-have-the-same-benefits-as-hifi-73361#:~:text=According%20to%20the%20deezer%20site,included%20in%20Premium%20or%20Family.

     

    (He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !