Exclusive offer Premium 4,99€/month for 3 months doesn’t work ???

hey there ​@Charlie Mike 

just about everyone here on the forums are fellow subscribers like you and therefore do not have access to your account.

I suggest opening a ticket with deezer support. An agent will be happy to assist you. The link is here → https://support.deezer.com/hc/en-gb

cheers and enjoy your music