Subscription and payments

I have been in the family subscription for 2 years or longer now. My bank accou t was debited on 16 March 2022 with the family subscription. Now Deezer says that I am on "free" subscription as my deezer has expired. What can be the issue? 

I subscribe to the premium service through my mobile provider. I have opened my app and it has changed from a premium account to a free account. I cant understand how this as happened as i am still paying my subscription to three. Has anybody have any ideas thanks

I have had a family Plan for a few years now and paid monthly for it I just paid to renew new for another month..... Today ads started playing... It told me I had to sign up for premium for the ads to stop so I did I paid almost a $100 for a year..... Then it canceled my family... And to renew my family it cost me another $18 I had to resign up..... So I would like to have my $100 back that I paid for the premium if I can't even have my family on it and if ads continue to work I will cancel Deezer

I have recently paid a subscription but had my family premium account removed. Can you please explain why?

Hello,I have had a running family subscription at Deezer and Deezer got paid via paypal on a monthly basis. They just deducted it from my PayPal account. As far as I am concerned it was working fine and all were happy.Suddenly, this Month in March, I was downgraded to Deezer “Free” and was informed my subscription had ended. Now I received the offer to re-subscribe, but at a higher price. 16,99€ versus 14,99€ before.I read about the price increase, but that it would only be for new customers.I feel like being cheated on, as I was a loyal customer and always paid my bill. I feel inclined to switch service. I never got a note that my service would expire.Does anybody else experience the same?

Hi.I had a payment for family subscription go out on 25.03.2022. My account is only showing as free status. Could you please tell me whats going on. I have followed the instructions, but nothing happening . ThanksMatt 

Good afternoon, I want to clarify one point, I used a hi-fi subscription, but at one point it was replaced with a dizer premium and I no longer had the opportunity to switch to hi-fi again.  Please tell me how to solve this

I’m trying to pay my deezer premium and it’s lot letting me restore my premium I have the money but it’s not letting me pay 

Deezer Family switched to Deezer Premium without any help from my side. I paid for Deezer Family subscription but I got Deezer Premium and have no clue why it’s happened. 

I am really curious to know why Deezer Free subscription  will be not able anymore in Latvia from start of 18 of April? Thanks..