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One Hit Wonder
Samm10
One Hit Wonder
March 29, 2022
Answered

paid for Deezer family but only able to access free Deezer

  • March 29, 2022
  • 3 replies
  • 109 views

Paid on 11.3.22, shown on my account yet I'm still getting ads and being told to upgrade.

Not a happy bunny because it's such a faff to get anything resolved with Deezer. 

May have to move to Spotify....and it's cheaper!

 

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    Best answer by Yula

    Hello @Samm10, Sorry we are experiencing an Internal Error, we are fixing it. 

     

    3 replies

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    March 29, 2022

    Hello @Samm10, Sorry we are experiencing an Internal Error, we are fixing it. 

     

    (She/her) add your pronouns to your signature!
    Roadie
    Ingeborg.71
    Roadie
    April 10, 2022

    Same here, for the second time,. The first time I started a new subscription……..So I already paid double…..

     

    Never had this before. I am a member for years, but ist is pretty anoying…..

      Anonymous
      April 11, 2022

      Hey @Ingeborg.71 

      Please contact support:

      https://support.deezer.com/hc/requests/new

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