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paid for Deezer family but only able to access free Deezer


Paid on 11.3.22, shown on my account yet I'm still getting ads and being told to upgrade.

Not a happy bunny because it's such a faff to get anything resolved with Deezer. 

May have to move to Spotify....and it's cheaper!

 

Best answer by Yula

Hello @Samm10, Sorry we are experiencing an Internal Error, we are fixing it. 

https://en.deezercommunity.com/subscription-and-payments-60/account-reverting-to-a-free-even-after-the-payment-72668

 

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3 replies

Yula
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  • Moderator
  • 3225 replies
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  • March 29, 2022

  • Tiny Dancer
  • 1 reply
  • April 10, 2022

Same here, for the second time,. The first time I started a new subscription……..So I already paid double…..

 

Never had this before. I am a member for years, but ist is pretty anoying…..


  • 0 replies
  • April 11, 2022