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Answered

Help with the payment

  • 31 March 2022
  • 3 replies
  • 40 views
S
Rank

Hi. I'm Sevara and I currently live in Uzbekistan, but my card was registered in Russia. I don't have another one. I used to pay 189 rubles which is very affordable, now the payment is 6 times more if I look it up on your website. Also the payment of course is not working. What should I do now? Music is almost the only one thing that helps me to live through this crappy times. Help me please, thank you

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Best answer by Anonymous 3 April 2022, 09:28

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3 replies

A

Hey @Sevara 

Please contact support:

https://support.deezer.com/hc/requests/new

S
Rank

I did. Didn't really help me

A

@Sevara 

If the support couldn't help you, we can't do magic here either.
You may want to provide more details as to why the support was not helpful.
Or are you just dissatisfied with the support response?

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