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One Hit Wonder
March 31, 2022
Answered

Help with the payment

  • March 31, 2022
  • 3 replies
  • 50 views

Hi. I'm Sevara and I currently live in Uzbekistan, but my card was registered in Russia. I don't have another one. I used to pay 189 rubles which is very affordable, now the payment is 6 times more if I look it up on your website. Also the payment of course is not working. What should I do now? Music is almost the only one thing that helps me to live through this crappy times. Help me please, thank you

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    Best answer by

    @Sevara 

    If the support couldn't help you, we can't do magic here either.
    You may want to provide more details as to why the support was not helpful.
    Or are you just dissatisfied with the support response?

    3 replies

    April 2, 2022

    Hey @Sevara 

    Please contact support:

    https://support.deezer.com/hc/requests/new

    SevaraAuthor
    One Hit Wonder
    April 2, 2022

    I did. Didn't really help me

    Answer
    April 3, 2022

    @Sevara 

    If the support couldn't help you, we can't do magic here either.
    You may want to provide more details as to why the support was not helpful.
    Or are you just dissatisfied with the support response?