Unanswered questions

3048 Topics

aldylan.carew

Missing Song

Question

Hi there, I cannot seem to find a song. Artist: June Marieezy ft FKJ Track Name: Amsterjam Please help

Open Mic / Deezer Catalogue

ruby west Groupie

Payment

Question

I canceled my subscription but still had a payment taken out of my bank to pay for it.

About my Deezer / Your account and subscription

Edward Elric New member

most Japanese music doesn't open

Question

Hi,my problem is I love Japanese music.To give an example Eir Aoi Ignite part of the region where I can not be played, I wonder if there is a solution to this?

Welcome to Deezer / Ask me anything

jav_n One hit wonder

Who is Paul Brown??

Question

Can you please tell me what Genre of Music is under the nom, Paul Brown. I would really appreciate it.

Open Mic / Music, culture & games

Orkun Jan Groupie

Can't skip songs while playing games on full screen

Question

I can't skip songs while playing League of Legends on Full-screen, while I could skip when I used to use Spotify.

Troubleshooting / Other Devices

barrymckeown83

French pop songs randomly playing

Question

I have no French songs on my playlists or favourite tracks, but when I shuffle my music every 2nd or 3rd track is French pop! This is only since a recent update but I can't seem to stop them playing as they aren't in my favourite tracks list to remove them in the first place. Yes I can skip them, bu...

Troubleshooting / Android

dulcosa Groupie

Fallo de reproducción

Question

Hola! Tengo una pregunta, esta canción no se reproduce: Mary-Lou - Sonata Arctica ¿Cuál será la razón? Aquí les dejo el enlace. Gracias (: http://www.deezer.com/es/track/5199193

Foro en Español / Foro en Español

YDHatton52

App not working on phone

Question

I played my Deezer music app for three to four hours on Monday; however, it stopped working. I tried to log back into the app to continue to play my music and nothing happens. Now when I log in and click on Favorite Tracks, the phone starts blinking and comments come up stating "Please close app,...

Open Mic / Deezer Catalogue

Di Blo

Contador de escuchas

Question

En mi App Sonos ha aparecido este mensaje: Tu contador de escuchas ha tenido una actividad inusualmente elevadas. Por razones de seguridad tus reproducciones serán bloqueadas temporalmente. Dado que este mensaje solo aparece con Deezer HiFi, no con Tidal o Google Música, quiero que me aclaren por...

Foro en Español / Foro en Español

Alex Panda Chart topper

Chromecast Issue Collection

Question

Hi, as you know there have been issues with the Deezer Chromecast integration for a while now and we have not seen any improvement on the situation, yet. Quite contrary, it seems to have gotten even worse. I have therefore collected all the issues I'm seeing so far with as much detail as I can....

Troubleshooting / Other Devices

Psychoslut666

Falla con descargas

Question

La app no le deja descargar música a mi dispositivo celular, aparece descargando pero en descargas no aparecen y al intentar volver a descargar no se puede

Foro en Español / Foro en Español

Nadia Castelli

Cancelar suscripción

Question

Hola, cómo cancelar suscripción?

Foro en Español / Foro en Español

Edgar Buitrago C

Quiero cancelar mi suscripcion

Question

Hace varios meses cancel la suscripción y me siguen cobrando, trate de ingresar a premiun y no estoy inscrito, pero si me cobran. Trato de eliminar una cuenta de prueba y que inicie y tampoci me deja. Porque es tan complicado salir y cancelar la cuenta, me están cobrando por un servicio que no quier...

Foro en Español / Foro en Español

capandres New member

Se pueden recuperar perfiles borrados de deezer family?

Question

Tengo un grave problema. Una hermana vendió un celular donde estaba la cuenta de deezer, y esta persona entró a la aplicación y borró los perfiles de todo el mundo. Se pueden recuperar estos perfiles borrados?

Foro en Español / Foro en Español

capandres New member

Se pueden recuperar perfiles de una cuenta familiar de deezer?

Question

tengo un problema. Una hermana vendió un celular donde estaba la cuenta de deezer, y esta persona entró a la aplicación y borró los perfiles de todo el mundo. Se pueden recuperar estos perfiles borrados?

Foro en Español / Foro en Español

Katia Martinez Garcia

Como cambiar de perfil en un consola Xbox One

Question

No encuentro la forma de cambiar de perfil en una consola Xbox One

Foro en Español / Foro en Español

TheLazeb2000 New member

Same name but different artists

Question

Hi there, There are 2 different bands with the same name and they seem to be merged under the same page: https://www.deezer.com/en/album/88323712 https://www.deezer.com/en/album/4126491 Any chance you could separate them? Cheers!

Open Mic / Deezer Catalogue

Derek Jesús

Error en la app

Question

Foro en Español / Foro en Español

zcat New member

Denon HEOS hi-fi.

Question

Now you can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.

Troubleshooting / Other Devices

Fer Benitez Groupie

Modo sin conexión

Question

Solicito saber el motivo de por qué solo me funciona mi cuenta de Deezer solo cuando estoy conectada a la red de Internet pero con mi plan de datos no funciona, ya llevo 3 meses pagando el plan y aún no me funciona sin wifi...

Foro en Español / Foro en Español

Rody Neda Groupie

Change email

Question

Hi Deezer, They changed my email adress with wich I´m suscribed. I didn´t asked for that change. I want to recover my account with my email. Kind Regards Rody Neda

About my Deezer / Your account and subscription

NikNak Roadie

Why is my toolbar at the bottom of my screen now?

Question

Overnight my tool bar seems to have sunk to the bottom of my screen. I hate it, it's very uncomfortable to read & use and there's the last track I listened to permenantly on display - why? How has this happened and how to do get it back to the old way that was perfectly fine. Please help!! Thankyou...

About my Deezer / Features

farhan_babaeff

We have Family subscription but can't listen to music

Question

Hello we r have family pocket, and we r can't listen music, not working hel to us

About my Deezer / Your account and subscription

sumon017

JOGO-TV: Assistir São Paulo x Corinthians Ao Vivo Online pela FINAL

Question

Corinthians x São Paulo AO VIVO Online Hd Link:https://sportsbroadcast.us/corinthians-sao-paulo/ Após empatar o primeiro jogo da final do Campeonato Paulista .O São Paulo irá duelar contra o Corinthians no estádio do rival em Itaquera, no próximo domingo dia 21/04, as 16horas. Torcedores do mundo...

Open Mic / Deezer Catalogue

Jeisson New member

Problemas de reproducción

Question

Me gustaría saber que pasa con las canciones. Hace un par de semanas comenzó un problema muy molesto, estoy escuchando cualquier canción y se salta o devuelve bastantes segundos. He intentado desinstalando la app o cerrando sesión (cosas SIMPLES) PERO NADA FUNCIONA Y DE CONTINUAR ESTO CANCELARÉ M...

Foro en Español / Foro en Español

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