That’s great news @awesomemac!Thanks for sharing with us 😎
Hey @Nina Nebo! Excellent recommendations from you for this summer 👓And to continue with the summer vibes! 😎Purple Disco Machine - Summer Lovin’
15.08.2023 😎
Hey @Mert123454321 It sounds like your Bang and Olufsen is not recognising your Premium subscription.Please follow these steps to solve the issue:Log out of Deezer on all devices it might be logged in Get a new password for the Deezer account on this link Delete Deezer from your Bang and Olufsen app Turn off your sound system device for 1-2 minutes Turn it back on Add Deezer to the Bang and Olufsen app Login with your new Deezer passwordThat should fix the problem and you will be able to listen to your favourite music again. Let us know how it goes, please 😎Thanks 😄
Hey @Greatmusic!We are glad to hear that you have managed to solve the problem with your refund 💸💵💴Thanks 😄
Hello @ysette2 As @GropplerZorn as mentioned, you would need to download the Sonos app to your Android device so you will be able to stream your entire Deezer library 😃You can give it a go! Just download the Sonos app from your Google Play store Within the Sonos app, from the Settings tab, select Services & Voice Under Music & Content, select Add a Service Select Deezer from the list Select I already have an account Type in your Deezer username and password when prompted and then follow the instructionsThanks 😄
Hi @ipetinate Yay! That’s very helpful! 😎Thanks for sharing the amazing news with all of us 😄
Wow! Amazing song as well @Nina Nebo That remains me Acapulco, the beautiful beach in my home country Mexico! 😄Keep on the summer vibes, please! 🎵🎵🌡😎
Thanks for the info @Anshelmo 🙏Some users that are experiencing this bug have more than 300 albums saved in the ‘Albums’ section, that’s why I was wondering if you were in the same situation; hopefully the bug will be fixed very soon 👌
Happy birthday to you, dear Madonna! 🍰🍰🍫What a great tune @Nina Nebo !! 😎My fav tune of all the time from the Queen of Pop and probably my guilty pleasure 😉😎
Hi @liza.jarvis.5 ! The ‘popping’ noise could be related to a cache issue, so please follow these steps to solve the problem 🔧If you are using the battery saving mode on your device, turn it off while you are carrying out this test.Open the Deezer app ➡ Gearwheel in the top right corner ➡ Data and storage ➡ Clear all. Stay on the Data and storage page and under Smart Cache, slide the marker to the left so that it reaches 32Mb, then slide it to the right to reach 2GB (you can move it up to 10GB if your device has that much storage). Tap again on the Gearwheel in the top right corner ➡ Log out at the bottom of the page. Turn off your device for a few seconds then turn it back on. Log in to Deezer with your email and password. Stream a few songs and navigate in the app to see if the popping noise is gone.⚠ Your Downloaded music on Deezer will be deleted, but you can easily download your favourite playlists and albums from your Favourites. Let us know how it goes, please 😄
16.08.2023🎉
For the midweek 😎😄
Hello @ysette2 Thank you for your comments and feedback! We really appreciate it 😎You can share all your suggestions in our ‘Request a feature’ section https://en.deezercommunity.com/ideas 💡Other users can even vote for your suggestion and the more feedback we receive, the more likely it is that it might get developed 🔮Thanks 😄
Wow, congratulations @GropplerZorn!! 🎉🎉🎉A proper rockstar!! 😎
Hey @sicPanicmode Thank you for reporting this, good eye! 😁-We have corrected the name of the band for Rýr and also removed the releases that don’t belong to them-For the band Ages, we have also removed the releases that don’t belong to the band -We have created a new artist page for Haven, the band from Berlin https://www.deezer.com/us/artist/225831625 and moved all their releases to the new page -And finally, for the black metal band Ethereal, we have also created a new artist page https://www.deezer.com/us/artist/225832085 and moved their albums to the new pageLet us know if everything is in order, please! 😎Thanks 😄
Oh la la! Viva Mexico y Viva La Vida! 🎵Let’s go to beach right now! 😋😎
Hello @Ron44 Could you be able to share a short video of the issue that you are mentioning regarding the link with the Deezer Quizzes on the app to check it out, please? Also, if you can tell us the model of the device that you are using and the software version installed, it would help us a lot to identify the problem 📳Thanks 😄
Hello @leonardooz The problem seems to be fixed by now. Could you try to delete the Deezer app on your mobile device and download it again to try it out, please? If you are using the Deezer desktop app, please also uninstall it and get the updated version here. If you are using the web browser, please delete the cache of your web browser so we can have a fresh start.Let us know how it goes, please 😄Thanks!
That’s great news @cassie cheeni! 💡Thanks for sharing your knowledge with all of us! 😎
Hello @Sizakele Zee Could you let us know the model of the device that you are using for Deezer to be able to check it out, please? Also, if you can send us a screenshot of the app ‘not showing the search’ history’ it would be very helpful as well 😎Thanks 😄
Hi @leonardooz Yeah, no problem, please let us know if you are still struggling, hopefully everything will be running smoothly now! 😎As a user that loves music too, I feel you! Building a nice queue with great music, it should be able to stay in there to enjoy it 🎵Thanks! 😄
Hello @Bendik Vignes!Unfortunately Virtual DJ is not an official app supported by Deezer, so we are not able to give any technical support, I am afraid. Alternatively, you can reach their customer support team and they will be able to help you out 😄
Nice post @GropplerZorn ! 🙌That’s great news for Deezer! It’s a great opportunity now for people to start to try out our great music app: Deezer! 😎
Hey @Monkey47!Have you tried to reinstall the app on both of your iPhone/iPad to see if that helps? Also, we would suggest you to clean the cache on the Deezer app as well 📱As mentioned before, the bug has been already identified and our developers are working on it and it should be fixed very soon 🙏
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