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One Hit Wonder
Charlize
One Hit Wonder
July 13, 2023
Answered

Playlists keep refreshing/ jump to top song

  • July 13, 2023
  • 42 replies
  • 869 views

Each time I lock my phone, the playlist I'm in (i.e., my favourites) refresh/ jumps to the top. This requires me to then, scroll down through roughly 2000 songs to get to the location I last stopped at before locking my screen. How can I fix this ???

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    Best answer by Leonídia.Deezer

    Hi @Charlize, sorry to hear that you're having this kind of experience.
    Have you tried reinstalling the app and clearing the cache? Also, have you rebooted your phone? These steps can often resolve common issues.

    Additionally, if you could record a video showing the step-by-step process you're following, it would be very helpful in understanding the problem.

    42 replies

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    Roadie
    zuluoscar123
    Roadie
    April 29, 2024

    Hi,

    I am having this issue since a couple months on different android devices.

    Now i have a samsung fold 3 the experience is even worst with foldable screen.

    I am testing another provider and it realy works perfectly.

     

    Rising Star
    Neilo1991
    Rising Star
    April 29, 2024

    Hi,

    I am having this issue since a couple months on different android devices.

    Now i have a samsung fold 3 the experience is even worst with foldable screen.

    I am testing another provider and it realy works perfectly.

     

    It's very frustrating, even the quick scroll function is glitchy.

    I have s24 now and all same issues.

    I think spotify it will have to be. I hope that deezer contact us if they ever fix the glitch.

    I'm out unfortunately.

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