Other devices

Hello, Long time user of this service; pay for premium for 3 years now, maybe longer. I noticed the last two months I’ve not been able to play music and get this error “The requested content is not loading. Error: MS1002” I’ve opened two cases with no response from the deezer. Is everyone getting this problem? 

Hi everyone,I’m experiencing a very frustrating issue with the Deezer web app on Mac. It keeps prompting me to perform a system update extremely frequently, roughly every hour, even after I’ve already completed the update.Here are a few details:Device: MacPlatform: Deezer Web App (browser)Frequency: About once every hourIssue: Repeated system upgrade prompts despite already updatingHas anyone else experienced this? Is there a known fix or workaround?  

Just updated to Desktop Client v7.1.90.  I cannot play any music.  Neither the play button, the space bar, nor the playback option in the menus work.  There is no playback at all.

Hey folk! On the Mac desktop app of deezer when I select the search bar, it loads the recent searches and after it loads this - the search field is unselected so it means typing does not go into the search by and instead hits the keyboard shortcuts. Can be very frustrating.  Of course selecting the search bar again and a quick pause fixes this, but I shouldn’t have to click->wait->click_again to begin a search :( thanks!

Today the "Flow" button doesn't work in webversion of Deezer.I've done everything: delete coockies, try another browser, ...Is there a problem with the webversion of Deezer today?

Hi everyone, hope someone can assist with a weird issue I've been having for the past couple of weeks (which didn't before, on the same network and same setup). Recently, I've been experiencing audio cuts/drops when streaming deezer to my yamaha musiccast devices (RXV6A avr and a Musiccast 20).The odd thing is that it only happens around the same time everyday (can run all day with no issues whatsoever but will start glitching at around 7:30 in the evening).The network is solid (500 Mbps broadband, cast through a Netgear RAX20 router - WiFi 6 - and very good signal to both devices), and again no issues whatsoever at other time of day or any other devices. It feels like a cache issue as if I pause the playback for a bit it seems to be a bit better, it also helps when I skip the song somehow but I can't explain how it's flawless the rest of the day. Anyone experienced similar? Thanks

I’ve been using Deezer on BMW OS 9 (native app). Deezer Version 3.0.0.1, BMW OS version 11/2025.50Some little quirks that I’ve noticed that I’d love to be reviewed/updated:Limited number of Flow options - for example; Dance/EDM flow is not listed in the options Last Played often doesn’t update or sync. For example; if listening on my iPhone or Mac then I go for a drive, the BMW App doesn’t update what I was last listening to so I can resume the playlist etc. also happens when picking a playlist in the BMW app. Recents don’t update.  Slow interface (at times): In optimum conditions, picking a playlist sometimes takes a several seconds to load - by contrast, Spotify BMW app loads music almost instantly.  More options to quickly select music: Add options like Home, Explore, Favourites that replicate the iOS and Mac experience - makes it more consistent and easier to use when driving to find music I like.  Add Mixes inspired by or Artist Radio/Mixes options like the Mobile App. Overall, I

Having moved to Deezer from Spotify I was quite disappointed to find that whilst driving and despite having my device on charge, my android screen would turn itself off. Something Spotify did not do.If a song started to play and I needed to know who it was, I would have to use my fingerprint to unlock my phone to see this information, requiring me to dangerously adjust my concentration as a fingerprint is not always recognised the first time and after a few attempts the phone can only be unlocked via the pin for 30 seconds.1- With new laws in the UK it is illegal to even so much as touch a mobile device whilst driving, even being parked stationary with your engine running. This is still illegal.2- It is dangerous, a risk for myself, pedestrians and other drivers... to operate a mobile device whilst driving. It is irresponsible. Sadly this is an issue close to my heart as I lost my 3 closest friends in one accident in which a driver behaved irresponsibly.With the screen always on whilst

Anyone else experiencing issues with BluOs and getting constant error messages about being unable to play or find content 

Hi just started a free trial and have downloaded Deezer on Sonos. when I go to play music On Deezer I click on audio then devises but it's only showing my iPad to play on not Sonos. I have deleted Deezer on Sonos rebooted and reinput Deezer again on Sonos still have the same problem. Deezer is not recognising Sonos. please advice.

When you select a song in the sonos app and select “play radio”,  or you select an endless flow,  or play a mix based on an artist or song,  then the sonos app will often constantly jump to the next song.  Please look into this because it’s an essential feature that does not work.

For some reason I can no longer sort my favorite songs in the order I added them. But only on the desktop version. The mobile app lets me do that just fine.I can only sort it A-Z, Z-A and in some random “default” order that I can’t see any pattern in.I just added a new song which title I didn’t memorize of course and now I can’t find it and it’s driving me mad!!

Hello !Long time user of Deezer here.I just received my Bluesound Nano and connected the BluOS application (v4.14.9) running on my Android 13 (Api 33) on a Oneplus Nord 2.I am unable to connect to Deezer inside BluOS, I have a constant : Authorization Failed displaying in red with the text box for my username and password still showing.No other information available except that the button "Login" disappear to show a "Update" and "Logout" button.Opening Deezer on BluOS doesn't show neither my playlist nor my favorites etc…What I have tried:    - copy pasting user/pass (tested on the browser to make sure credential works)    - typing username / password    - seek for update on BluOS and Deezer    - logout from all my devices connected to Deezer     - clear cachesDo you have any idea on how to login or make my BluOS running a Bluesound Nano interact and able to stream from Deezer ?Thank you !Filth. 

My Samsung TV received and installed a new version of the Tizen OS (v2025) yesterday. Since then, the Deezer app has stopped working. The app loads ok, and I can navigate through my favs and playlists, but it refuses to play any music.I have cleared the Deezer cache... same issueI have uninstalled and then reinstalled the Deezer app.. same issue.Please advise how I can resolve this issue.Thank you

Hello! I created a shaker group on the app, but after I wanted to play it on PC and I can’t find it anywhere.If it’s actually not avaiable for desktop it would be a big shame honestly, I listen to music a lot while working on my PC so the fact that some features are missing on the desktop app is a bit upsetting.

Hi,  Does anyone have a working way to actually choose and play music on an Echo device through deezer?I purchased Amazon's Echo Studio and setup the Deezer skill in Alexa. It is an absolute heap of garbage. I cannot choose songs on the Alexa app and am limited to voice commands or previously played content (through Alexa) where Alexa straight up ignores what I asked and plays something else. Why does Spotify have actual integration into this service while Deezer has basically nothing.I tried creating a Playlist in deezer, and that doesn't work with Alexa.I tried using Bluetooth to play through the Deezer app and the sound is very quiet, quality is poor.I tried using Deezer Connect and it doesn't find the Echo Studio. I dont know whether to return the Echo, cancel Deezer or both. Just a terrible experience all around. Extremely disappointed. I was planning on listening to music today, not yelling at Alexa.Edit: AND Deezer got rid of their Fire TV app. Just perfect. Great work guys.

Yamaha NP-S303 MusicCast connection problem. Can’t register your system Please, help. 

Hello!Deezer native streaming via Wiim home app. doesn’t work on Wiim Pro Plus and Wiim Amp pro since ~ 16/01/2025.  Deezer streaming via Wiim app worked well last few years. Now it is only possible to stream Deezer from IOS app to Wiim Pro Plus via Airplay. Wiim Amp Pro is not equipped with Airplay so only bluetooth connection is possible that significantly affects sound quality as IOS does not support advanced bluetooth codec. Every device is updated incl IOS app.Is anybody aware when it can be fixed? Any idea on this issue is highly appreciated.Many thanks,Eugene

Every time I open the browser version, it shows the exact same playlist again and again (the one created by Deezer I tried years ago maybe once or twice). Even coming back to this service after years of hiatus, I keep seeing the same old playlist from years ago every time I open the browser version and that’s despite the fact that I have never played that playlist in forever! Logging out and clearing the cache does absolutely nothing to solve this. I'm totally sick of this.

Hi there,I just imported 1700 tracks from a competitor into a new playlist on Deezer. Considering switching…However, in the web app (Firefox on Ubuntu 24.04), I cannot add my tracks to "Favorite Tracks" (and it does not seem to be possible to do this on the Android app at all). Even leaving it there for an hour in case it silently processes my request (I wouldn't know...) did not yield anything: nothing is added.What I did: went to my playlist, checked the top checkbox to select all tracks (and they are), then chose "Add to playlist > Favorite Tracks". Nothing happens. When I select a few individually and then add them in just the same way, it works.

I cannot open Deezer on my windows 10 laptop as the message i have attached shows up. The only way I can get into Deezer is by going into incognito mode which then allows me to open Deezer and use all the functions as usual. Why wont Deezer just open up in chrome when i try ????? 

I have 4 Samsung Smart TVs and Deezer is not playing on any of them anymore (they used to all work fine).  I have uninstalled and reinstalled the Deezer app (didn’t help).  I have done “hard” resets to the Samsungs TVs (didn’t help).  I have a TCL/Google Smart TV and Deezer works fine on that TV.There is something wrong with the Deezer app for Samsung - the app loads fine and shows all your favorites, etc. but when you play a song it acts like it’s playing, but nothing plays / no sound.  Please help because I love Deezer.

Hello there! I’m about to report an issue I have with my Deezer app on windows (desktop app).Sometimes when Deezer is minimized/hidden and I’m doing demanding tasks (CPU load is high), Deezer will stop playing music. To resume I have to “just” maximize Deezer window - don’t need to click any buttons - and the app will resume playing music.Is this behavior intended for Deezer? I’m glad it’s not taking all my CPU for himself, but is there a way to fix this behavior so it does not stop playing music in random moments?

HelloI just installed Deezer on my Polestar 4. It works fine but I've two annoying issues:- There is no sync between device. The car doesn't appear in the list of devices connected to my deezer account (allready tried to reinstall)- When I leave the car and come 15min later the list that was playing is lost. This is very annoying when using Flow because there no way to put back what was playingIs it a problem from Deezer or from AAOS/the car?Thank you,Fabrice

There was a time when the spacebar toggled play/pause. There doesn't seem to be a way to set your keyboard shortcuts in any preferences/settings. This should be an easy fix if this has not been implemented or was broken in one of the newer versions.