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For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

  • 482 Topics
  • 5,237 Replies
482 Topics
B
Runaway Baby
beachseekerRunaway Baby
posted in Other devices
Get your heads out of your assets, and remove the desktop auto-logouts and ridiculous captchas

You have authenticated me hundreds of times.  You have authenticated this desktop, this IP, all of my systems hundreds of times.  You have made me select the pictures of sidewalks and street lights so many times they have started to repeat.  Do it today.  It would take you less than an day to remove this crap and push an update.  I know this because I build windows universal apps for a profession (it would take me less than an hour).  Stop being adagio id101ts and fire the designer who green-lit that crap.    Make it a priority today, and stop needlessly torturing your subscribers. 

777
Yula
Moderator
2 years ago
K
Lover
Kevin.RaineyLover
asked in Other devices
Lg 7 speaker not playing Deezer now

I have an LG WK7 smart speaker and have been using it for a couple of years with my streaming music service, currently Deezer. For some reason tonight it will not play any music from the service. It is still connected to the internet, and Google assistant is still working. However when I connect to start streaming music it just gets stuck and won’t play anything. I can cast my audio, but I don’t want to have to do that all of the time as I’d rather the speaker took over and I could still use my phone for other things. Has anyone seen anything similar to this and has ideas how to solve? I’ve tried resetting the device and re adding it to the home, but no luck!

47012
D
Tiny Dancer
2 years ago
D
Runaway Baby
DubsmanRunaway Baby
asked in Other devices
Terrible playback with Windows

My playback keeps stopping and starting or I get a error cannot play song message.  Its really frustrating, all other streaming services work great so its not my connection.  This dosent happen all the time but happens enough really annoying. another thing that happens is that i press play and takes forver to start playing always end up pressing it a few times 

224
D
Runaway Baby
2 years ago
E
Runaway Baby
EmasXPRunaway Baby
asked in Other devices
[Desktop] Wrong queue on start up

When running the desktop application, I always get the wrong queue when starting up Deezer. Expected behavior: Have the queue and queue position resumed from when Deezer was closed.Actual behavior: Seems to be an old queue from way back. Which queue changes, though very seldom. I cannot figure out what triggers a change. I have queue sync turned off. I have also tried to delete the cache files (~/.config/deezer-desktop) and logged in fresh. Did not help. From that it seems like it’s noting on my local machine. I also have the Android version and it does not have the same issue. Starting something new on Android does not change the behavior on the desktop. Also: Running on Linux, not sure if that matters.

1063
M
Tiny Dancer
2 years ago
K
Runaway Baby
kieranaRunaway Baby
posted in Other devices
bmw slow

Why has this happened again.  Its getting all the time now that songs can't download in time for the next one.  Takes again again. 

637
K
Runaway Baby
2 years ago
M
Tiny Dancer
mr_kTiny Dancer
asked in Other devices
Desktop app for M1 macs

Dear Deezer.Apple released their new M1 processors for apple computers one and a half year ago. The desktop app is STILL only compiled for Intel processors.Please start compiling the desktop app for Macs as a Universal app immediately! Thanks

5111
Yula
Moderator
2 years ago
M
Tiny Dancer
MrFunnymanTiny Dancer
posted in Other devices
Please fix LG Smart TV app as a whole

The app itself is currently really embarrassing, not only the keyboard search is really bad, you can't even use voice to search something. And also, every single time you press on a letter for search, you need to wait at least 3 seconds before pressing another one cause the search results are “loading”. What the hell is that?? And once you miraculously manage to play a song, you literally can't jump to a specific time of the song 🤨🤨🤨. I know smart TV's are not your main platform for consumers… but this is just bad. I'll have to rely to YouTube for the time being unfortunately. Thank you.

622
C
Runaway Baby
2 years ago
S
Runaway Baby
Szlancsik ÁkosRunaway Baby
posted in Other devices
Airplay speed

I think Deezer airplay is not responsive enough. There is a 2-3 sec delay regarding every button press and music skip or pause. With Apple Music I have never experienced this lag. Please try to make it instant, it’s frustrating.

1025
J
Lover
2 years ago
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