I have added deezer to my amazon echo. I can ask it to play a particular playlist. Sometimes it just can't find them. Other times it will find it but only recognise the first song. These are playlists it has successfully played before.
Best answer by Johnathan.Deezer
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+6
Hi
Please try to reboot it, unlink Deezer, uninstall the app restart the devices and link it again, please make sure to do it with a paid account, than it should solve the problem. 😊
Take care! ✌🏽
Tried all those. I tried creating a new playlist with all the same songs. This had the same issue. I removed the first song then it started working. However after a few times listening to this list it started only playing the first 6 songs.
I really think there is an issue reading playlists from Deezer.
+6
That’s strange
Can you please contact our Customer Care Team, they can investigate it better checking your account. 🕵🏼
Tried all those. I tried creating a new playlist with all the same songs. This had the same issue. I removed the first song then it started working. However after a few times listening to this list it started only playing the first 6 songs.
I really think there is an issue reading playlists from Deezer.
I’ve the same problem. Also unable to play any playlists on request due to the error message “I’m having trouble getting that right now, please try again”
When will there be a fix please? I only subscribed to Deezer so as to play it via Alexa devices.
+10
Hey
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