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Answered

Radio 2 soon unable to listen on my sonos system

  • March 19, 2023
  • 4 replies
  • 39 views
A
Hitmaker

Hi

I live in France and listen to Radio 2 through deezer on my sonos system. I keep hearing a message coming through the speaker saying I will soon be able to listen to it and to contact my supplier. I cant seem to be able to send a private message to deezer, nor would I know what to do to be able to continue listening to it. Any advice? 

Kind regards

Clare Hopkins 

Best answer by Angelinacat

Wow. Ok I will try this. Thankyou so much!

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    4 replies

    Yula
    Deezer Staff
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    • Yula
    • Deezer Staff
    • March 21, 2023

    Hello @Angelinacat, 

    Can you listen to Radio 2 from the app directly? Is this message coming through only when you play it on Sonos? 

    (She/her) add your pronouns to your signature!
    A
    Hitmaker
    • Angelinacat
    • Author
    • Hitmaker
    • March 21, 2023

    Hi yes its just from the Sonos. Thankyou for replying.

    Yula
    Deezer Staff
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    • Yula
    • Deezer Staff
    • March 22, 2023

    Hello there @Angelinacat, 

    Ok could you please. 

    Reinstall the Sonos app and log in again with your deezer account? 

    This should solve the issue, if not let me know!

    (She/her) add your pronouns to your signature!
    A
    Hitmaker
    • Angelinacat
    • Author
    • Hitmaker
    • Answer
    • March 22, 2023

    Wow. Ok I will try this. Thankyou so much!

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