Other devices

Hello my name is Felix de Leon and on Deezer my profile shows up as Felix De León, can you please change this to the correct name. Thank you. Also: My Songs Round & Round Freestyle and The Way don’t show up on my artists profile.

I live in Turkey and I am subscribed to Deezer Premium since two years. I recently bought a Google Nest Hub only to find that Deezer service is very disappointingly not included in the Google Home settings. Only Youtube and Spotify are included as music services. Is there any plan for the inclusion in the short term? Or is there any way to overcome this?

I have written Deezer over and over asking them or telling them rather that my Gmail account is hacked and somebody is using it to login into my account with an android phone and I know who it is too. I did not receive an email back. Then when I went to login there’s a space for me to login with my ID and then there’s a pass key set up for anybody that wants to login into my account. Mind my account is set to private. Furthermore, I do not agree with their privacy policy and I tried to reject all and my phone would Not function correctly. I’m a disabled person that talks to himself and is very private and you guys are violating my civil rights. I’m a pending customer. It’s my account. I told you not to let anybody else use it. That’s what Private account. no, I don’t know anything about this Europe and everybody else they’re talking about on my account but I do know they’re letting Scott Raven known as NAV 21 login with his android Samsung ultra and I do not like that. I do not accept

At android tv i have one logined account. At phone another. But after chromcast from phone to android tv the app logout at tv from all accounts. Its normal or bug?

As of last week whenever I try to load the Deezer service within SONOS I keep getting the unable to browse music message. I am using a Deezer premium account and the S2 app all with the latest firmware. I spent an hour with SONOS support and were able to determine it seems like an issue with my Deezer account but I went ahead and did a lot of the recommended solutions I was suggested and found in the forums. I was wondering if anyone else is still experiencing this issue and if they were able to fix it?

Today found, that all downloaded content and smart cashe was removed from disk.

Dear sirs, Unfortunately I’ve lost a possibility to cast music in HiFi quality from my iOS device to an Android TV since last update which added lyrics to chromecast on Android TVs.  Casting to my Nvidia Shield TV is without HiFi ...but with lyrics now. Of course would be great if you add HiFi support for Android TV app, but since i bought Deezer HiFi subscription I’m forced to use chromecast to my Nvidia Shield TV device which is connected to HiFi Stereo system. And the difference in audio quality is  really noticeable.  So, I have HiFi subscription. 2 weeks ago everything worked fine (except all the time my iPhone 11 disconnects from chromecasting after 2-3 minutes (but sound continues to play on Android TV and I can handle it) until this update with lyrics arrived. iOS 13.3.1. (also tried casting from an Android 10 mobile phone. The same issue - no HiFi now) iOS Deezer 8.10.0.3 Deezer on Android TV (Nvidia Shield TV with the last updates) 3.0.0 (02.07.2019) Uninstalled/Installed Dee

I use deezer on my pc, imac, ipad, and iphoneIf i delete a track from a playlist on one device, it does not delete on the other three devices.It doesn’t matter which device I delete the track on, the others still have it.If I ADD a track, the other three devices follow. It is only in deleting tracks that they do not coordinate.

Update 6.0.80 for desktop not working, 😡besides the app does not have a way to update from app itself…😡That’s a bummer Spotify is winning the race...😳

Using the web player and typing in a search term and seeing the dropdown list of helpful choices. Given I want to select any option other than the first one in the list. When I press down on the keyboard to get to the desired option,Then the search term is immediately updated to the top item meaning that the other choices are filtered out and removed.Chrome is up to dateVersion 123.0.6312.59 (Official Build) (64-bit)Should be a matter of changing the selection to on Return key or something along those lines.Hope this helps.  

Im unable to play some songs it pops up the message “Your computer seems to be offline. We'll keep trying to connect.” then “An error occurred. Please try again later” ive tried reinstalling the app clearing my cache and disabling add blocker oddly enough deezer on mobile does not have this issue the issue is with both the desktop app and the web app it been going on for about 2 weeks Examples of songs that wont play:Every day ~ bo en5 am ~ ethan bortnickplanet zero ~ shinedownnow ~ staind18+ ~ scene queenwax wing ~ periphery

How do I turn on link | Sync in the Mac App?I see how it works, from my Android, iPhone, and Tablets, including iPad, I’d like to see what is playing on my Mac at the devices?  I can’t seem to get that working like the devices sync.I find the Devices, Synchronized Queue-list on devices, but not on the Mac App?

For this bug, I’m specifically talking about Deezer’s Sonos integration inside the Sonos S2 app. My Sonos app is up to date (version 16.1) running on an iPhone XR (iOS 17.4).I’ve noticed that, despite my Deezer country selector being set to United Kingdom in my Deezer app, I’m seeing foreign language playlists recommended on the landing screen of Deezer’s Sonos integration inside the Sonos app, under the “Music by genre” and “Music by mood” headings. Why I think this is a bug, and not an intentional featureBecause these foreign language playlists are only displayed on the landing screen of Deezer’s Sonos integration inside the Sonos app.They are not displayed if you tap the “Music by genre” or “Music by mood” headings. You are then taken to a full page view of these recommended playlists - all of which are in English. The foreign language playlists are also not recommended inside the Deezer app.

Every time i launch the desktop app now it starts in the lowest quality even though hi fidelity is selected. I have to re-toggle the switch for it to work. Im using the latest version after a reinstall and the problem still persits. Windows 10.

Hello, I have been experiencing some interruptions while listening in the desktop application. Sometimes the tracks will get stacked indefinitely.Do you know what may be causing this?The app version is 6.0.60  Thanks

For weeks my Deezer MacOS app has been disconnected from my account, and clicking “Log in” opens a browser page that tells to open a link in Deezer, but it does absolutely nothing.

Hello, I was looking on the Internet for some hi-res mp3 players such as  Sony Walkman and Fiio.Does they support deezer for an offline mode( and deezer HIFI)? Moreover would be better to buy a new smarphone or a mp3 player for the best music experience?

(I am not aware of how to report bugs any other way.)Explained pretty well by title but I’ll go into more detail.Basically earlyer today I was trying to make a cutdown version of my favorites which is 500+ tracks long so I made a smaller version using the desktop app so I didnt have to download the full 500+ songs but when I tried to download it. It would just start and stop instantly with no download so I tried again several times and it still didn’t work so I made a playlist on the mobile app and that downloaded to my watch first try.Please Fix.

I've noticed that the image quality of the album on the Pc and Mac versions is low. You can see on this screen that it's pixelated. I’m talking about the big image on top left. (screenshot on the Windows app) It’s not the case on the browser version. There, the image quality is what it supposed to be. So it’s a problem only on the PC/Mac version.    It may not be very easy to see on screenshots, but in real life, it’s quite disturbing. I always want to see the image of the music I’m listening but, on Deezer, I never do this. The image quality is bad on the pc and Mac app.It would be great to take inspiration from other streaming services like Tidal. The image quality is high, and the image is bigger, so I can see details. It’s way better in my opinion. I think that this back quality image problem it can be quickly solved. I hope that it will happen (not like all the topics that I have open...)Good luck Deezer team ! 💜

When using a playlist a random song will just stop in the middle of it. If I skip that song the rest of the playlist plays fine.

 I don't see the Deezer app from the Garmin Connect IQ app. I do see it as available from the Garmin Connect IQ website though.Is the app still supported? 

PC entire lower part of the program freeze when it start new track, how I get it, till it download and buffer enough of this traсk.It would be nice if loading and buffering a track didn't freeze the entire lower part of the program, and I could continue changing the volume and using the rest of the control keys.

Faz algum tempo, meses na verdade, que o deezer não está mostrando os albuns do Municipal Waste. Já tentei reinstalar, atualizar e nada. Mesmo utilizando pela WEB, Android, Windows Store, não adianta. E o pior é que você consegue achar os albuns nas pesquisas, porém na pagina do artista não aparece. 

Hi, Is it now possible to listen to our playlist with Alexa ?

I've been a subscriber for around 12 months without any problems. Then from yesterday I've been unable to access the Deezer app on my Samsung 6 tv. I've deleted and re-installed it without any result apart from a message advising me to try again later. I can still access it on my desk top and iPad. Can anyone help.