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One Hit Wonder
CeeDubYa
One Hit Wonder
July 26, 2024

Can't access Deezer away from home because of SONOS

  • July 26, 2024
  • 2 replies
  • 53 views

I have Sonos system at home so naturally listen to my Deezer through the Sonos app/speakers at home.  But when I am in the office, why can’t I listen to Deezer on my work desktop?  When I log into Deezer online, it just  says that my account is now linked to Sonos so I can listen at home.  I want to listen to my subscription AT WORK. 

What am I missing?

2 replies

Leonídia.Deezer
Community Manager
Leonídia.Deezer
Community Manager
July 31, 2024

Hi @CeeDubYa, thank you for your message.

Just to check if I understand correctly, are you trying to listen to Deezer on the web or the desktop app?

Can you tell me all the steps you take? Additionally, it would be very helpful if you could send a video and screenshots.

One Hit Wonder
CeeDubYaAuthor
One Hit Wonder
August 5, 2024

Thanks for getting back in touch.  Seems to have sorted itself out now.  I can access my account online at deezer.com when in the office at work.

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement