Hello, I have Deezer Family service with multiple user accounts. I am not able to switch between the user accounts on the LG TV app - when I hit the switch button I get blank screen. Any suggestion?
Answered
App on LG TV - cannot switch users
Best answer by rbo
Hi,
Thanks for the answer.
Yes, it is an independent account which is part of the family account. So as you mentioned I understand we have to log out and log back in with the different credentials.
Noam Asulin wrote:
Is it an independent account which is part of the family account ? If so you can’t switch between users . You’ll have to log out from the current user and log back in with the relevant user using his credentials .
Please provide also the following info :
Which LG TV exactly ?
What the Deezer version installed on the TV ?
+14- Bezi since 2017
- 2444 replies
Is it an independent account which is part of the family account ? If so you can’t switch between users . You’ll have to log out from the current user and log back in with the relevant user using his credentials .
Please provide also the following info :
Which LG TV exactly ?
What the Deezer version installed on the TV ?
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
1 person likes this
Hi,
Thanks for the answer.
Yes, it is an independent account which is part of the family account. So as you mentioned I understand we have to log out and log back in with the different credentials.
Noam Asulin wrote:
Is it an independent account which is part of the family account ? If so you can’t switch between users . You’ll have to log out from the current user and log back in with the relevant user using his credentials .
Please provide also the following info :
Which LG TV exactly ?
What the Deezer version installed on the TV ?
1 person likes this
+14- Bezi since 2017
- 2444 replies
rbo wrote:
Hi,
Thanks for the answer.
Yes, it is an independent account which is part of the family account. So as you mentioned I understand we have to log out and log back in with the different credentials.
Yes . No other way to use other accounts , which actually make sense security wise
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic !
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