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Hello,   I have Deezer Family service with multiple user accounts. I am not able to switch between the user accounts on the LG TV app - when I hit the switch button I get blank screen. Any suggestion?

Is it an independent account which is part of the family account ? If so you can’t switch between users . You’ll have to log out from the current user and log back in with the relevant user using his credentials .

Please provide also the following info : 

Which LG TV exactly ? 

What the Deezer version installed on the TV ? 

Hi,

Thanks for the answer.

Yes, it is an independent account which is part of the family account. So as you mentioned I understand we have to log out and log back in with the different credentials.

 

Is it an independent account which is part of the family account ? If so you can’t switch between users . You’ll have to log out from the current user and log back in with the relevant user using his credentials .

Please provide also the following info : 

Which LG TV exactly ? 

What the Deezer version installed on the TV ? 

 

 

 

 

 

Hi,

Thanks for the answer.

Yes, it is an independent account which is part of the family account. So as you mentioned I understand we have to log out and log back in with the different credentials.

 

Yes . No other way to use other accounts , which actually make sense security wise 

 

 

 

 

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