After link my Dezeer account with my Echo Dot in Brazil, I recieved the message "Deezer is not currently supported in your region"
In the same WIFI I can use Dezeer in my mobile, without restrictions.
This region restriction in Dezeer in only for the Alexa app?
+7milpatvert wrote:
I live 500m from France in Switzerland.
Amazon account in France.
Deezer account for whole family working everywhere including on Fitbit.
But Alexa Deezer, no way.
In fact Alexa is full crap in Switzerland despite the fact that I followed all Amazon rules.. (account in France for French)
It's ridiculous, it reminds me the 80s when all countries was protecting their own custom taxes and laws.
When will that be fixed?
Thank you
Amazon account in France.
Deezer account for whole family working everywhere including on Fitbit.
But Alexa Deezer, no way.
In fact Alexa is full crap in Switzerland despite the fact that I followed all Amazon rules.. (account in France for French)
It's ridiculous, it reminds me the 80s when all countries was protecting their own custom taxes and laws.
When will that be fixed?
Thank you
Sorry, I'm not understand... what is the issue exaclity? If you are in a country that Alexa does not support Deezer, there is no much we can do from here, but pass the feedback on to our devs... 😉
i don't understand i live in the UAE (Dubai) and alexa works here and Deezer works here, but why not together?
+7there is no partnership with Deezer/Alexa there yet...
I'm in Trinidad and Tobago, i know we will never get this service but I'm gonna comment just to find out.
1 person likes this
Umar wrote:
Please can you tell me when alwxa deezer support will be live in dubai??????
it is supported but Alexa isn’t, but there is a work around, if you change your location on Amazon then you can use Deezer, alexa, and sonos, all in the region seamlessly. the only down side is if you then ask alexa about weather or traffic it wont know via your location services.
1 person likes this
+3I used the Deezer with Alexa for years with no problem, but this morning I got “Deezer is not supported in your region”. I live in Czechia. Can some Deezer staff check it?
+17- Deezer Legend
- 1110 replies
jirikovoego wrote:
I used the Deezer with Alexa for years with no problem, but this morning I got “Deezer is not supported in your region”. I live in Czechia. Can some Deezer staff check it?
what troubleshooting steps have you already taken?
here is the support page: https://support.deezer.com/hc/en-gb/articles/115005965745-Deezer-On-Amazon-Alexa#available_countries
Czechia does not show as an available country.
+3Hi
I’m not able to re-add it, because You are not eligible to enable this skill due to geographical restrictions. BTW, Spotify’s one has the same message, but works.
My question for Deezer staff: Is this some temporary issue, or it’s correct?
1 person likes this
+17- Deezer Legend
- 1110 replies
Hey there
I was able to confirm that the current support page is accurate, and that Alexa for Deezer is available in Australia, Brazil, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom, and the United States.
Other subscribers, as you’ve seen above in this thread, have used workarounds such as changing their skills region to a supported country to be able to use Alexa for Deezer.
Best of luck.
G
+3Thanks for confirmation.
We don't have:
Alexa access
Local music editor
Important podcast in my language are missing
No radio stations in Deezer
But pay the same price as other users. Little bit unfair seems to me 🤔
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