Skip to main content
One Hit Wonder
March 18, 2018

Echo Dot (Alexa) - Deezer is not currently supported in your region

  • March 18, 2018
  • 38 replies
  • 9136 views
After link my Dezeer account with my Echo Dot in Brazil, I recieved the message "Deezer is not currently supported in your region"

In the same WIFI I can use Dezeer in my mobile, without restrictions.

This region restriction in Dezeer in only for the Alexa app?

38 replies

Roadie
March 19, 2018
After link my Dezeer account with my Echo Dot in Brazil, I recieved the message "Deezer is not currently supported in your region"

In the same WIFI I can use Dezeer in my mobile, without restrictions.

This region restriction in Dezeer in only for the Alexa app?


Same for Ukraine =(
By default settings Alexa worked fine, but when i change my region and timezone on Alexa - "Deezer is not currently supported in your region"
Ana.
Ultimate Superstar
Ultimate Superstar
March 19, 2018
@Thiago Azevedo and @Lex.Qwe it's available in 66 countries for now, but at the moment Brazil or Ukraine are not part of the that list :(

I'll keep you posted when that changes, hopefully soon 🤞
Roadie
March 19, 2018
It's problem with Alexa or Deezer?
One Hit Wonder
March 20, 2018
My question is the same of my Ukrainian friend, is the restriction from Alexa (Echo dot) or Deezer?
Anja
Deezer Staff
Deezer Staff
March 23, 2018
It's problem with Alexa or Deezer?My question is the same of my Ukrainian friend, is the restriction from Alexa (Echo dot) or Deezer?

@Thiago Azevedo Hi guys, it's not in our hands unfortunately. You can see here where all skills for Amazon are available.

But we certainly hope that many more countries will be supported soon! 🤞🏽
Roadie
April 9, 2018
Same for UAE
Roadie
April 26, 2018
You must link your Echo to an Amazon account that belongs to a supported country (e.g. US). Try to follow these instructions: https://www.amazon.com/gp/help/customer/display.html?nodeId=202205900
Roadie
September 4, 2018
Israel. The same issue.
Deezer is working on any device except alexa.
Anja
Deezer Staff
Deezer Staff
September 8, 2018
Hi there, yes that's because it's not supported in Israel just yet, but we and Amazon are constantly expanding the countries. So I hope it'll be available for you too soon 🙂
Roadie
September 15, 2018
I was able to play deezer on my Echo Dot and other devices (iPhone and Garmin watch) for the last 1 week from my location in Indonesia, I made no change to Alexa and Deezer account setting but since last night Alexa refused to play Deezer by saying “Deezeer is not currently supported in your region”.
The only thing that I did was I shop from Amazon and sent my order to an Amazon locker in the US, does it causing this trouble? Any help to restore it will be greatly appreciated.