Deezer HiFi for Denon HEOS and Denon / Marantz HEOS built-in devices

Reading thru the 3 pages of this Heos support thread, I actually think Rudi is a bot!

No - they already implemented an API that permits FLAC given likes of Amazon and TIDAL can deliver HIFI streams. This is on deezer 

Hi @Petr Krenzelok no, Rudi is not a bot. He is my lovely colleague who is working from home while taking care of two little children - which can be overwhelming sometimes. We do understand your frustration regarding this integration and Rudi is trying very much to get all your voices heard by our Product managers 

Hi @HurdyGurdy1 yes, Deezer would have to work a lot on Deezer HiFi for Denon HEOS. Our developers have a whole list of technical features and integrations to be worked on - as you can imagine - and unfortunately Denon HEOS is not very high on the priority list as it does not concern a large group of Deezer users worldwide. Devices that are used a lot worldwide are always at the top of that list. We are very sorry about that. Rudi is just trying very much to get all your voices heard by our Product managers so we can change that 

Thanks Pia for the candid answer. it’s all we needed really. This way we have clarity. I’ll miss deezer but I’ll only  support a platform in future that looks after all it’s users , which won’t be Deezer.

Also think you are wrong btw about the market for Heos integration, given Amazon HD was immediately available on it , it seems the big companies have a different opinion.

If users of Maranz and Denon equipment at Dizzer Hi-Fi are not in priority, then who is in priority? I say Dizzer - goodbye! Hello Amazon Ultra HD!

Dear Pia, you should definitely revise your priorities at Deezer. Your HiFI users are audiophiles, thus there is a high possibility they to own Marantz or Denon, than a mainstream equipment. I am very unpleasantly surprised that you do not consider HEOS a priority of yours when it comes to Deezer HiFi.

Hi there @Aca @Pima @HurdyGurdy1 @Petr Krenzelok 

C-3PO here 

What Pia meant is that we have set priorities, like any other tech company, and these are sorted according to the level of resources we have. It isn't an order of importance, but a list of what's needed quicker for the majority of users, in most cases. We can't fit in all our users want in one go, it has to be gradual.

We can't answer for other streaming services, with other resources and market share. We can always try to do our best with what we've got, which is what we do 

To you users, we give you the voice you deserve, rest assured - all comments are forwarded to the relevant teams and developers. And when we talk to you, we want to put on our positivity, respect and appreciation in the replies.

So for this subject, feel free to add your support by saying how much you want the integration (which you've done) and subscribe to the topic. Once there's an update, we'll be sharing with our community first 

 If users of Maranz and Denon equipment at Dizzer Hi-Fi are not in priority, then who is in priority? I say Dizzer - goodbye! Hello Amazon Ultra HD!

I support Pima. So much time has passed, but things are still there!
I bought Denon AVR-2600H, but there is no full-fledged Deezer.

I bought Denon DRA-800H Receiver which has HEOS software fully updated at the latest, when the device streams from a Deezer account it is only MP3 320, not FLAC CD quality, despite my account being HIFI level.

When I use my TIDAL HIFI account (same monthly price), the Denon device do stream FLAC CD quality automatically.

So I’ve already cancelled my Deezer account (which won’t renew at the end of its 3 months trial).

I’m in NO way interested in “casting” in any way (in my case, iPhone, that would be through AirPlay) the music from my smartphone to the Denon Receiver. What I’m looking for is to stream from Deezer at my subscription HIFI level straight from the Denon Receiver, just like I can with TIDAL. If that was available, I would stay with Deezer, because I prefer it over TIDAL for some very personal reasons. Unfortunately I have no choice than go away from Deezer because I don’t want to miss on the opportunity to benefit from my HIFI where it really matters : on the Receiver and HIIFI system, instead of on my iPhone.

Hi there @Serg World @lvrmsc 

Thank you for sharing your experience with us. I'm sorry we're unable to provide the integration you're looking for at this moment.

I'll continue to pass on the feedback you've provided to our developers so that hopefully this can be a reality soon