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Do you need help with Deezer on you iOS device? Ask your questions here!

  • 334 Topics
  • 1,512 Replies
334 Topics
N
One Hit Wonder
Nir NakavOne Hit Wonder
asked in iOS
Language support

Did you stop supporting the Hebrew language in the last update?

1193
Johnathan.Deezer
Ultimate Superstar
D
One Hit Wonder
Davi SantosOne Hit Wonder
asked in iOS
meu aplicativo fecha

Não sei o que está acontecendo não consigo ouvir música no deezer, todas as vezes o aplicativo não toca nem uma música direito e já fecha. Não sei o que está ocorrendo alguém me socorre

81
Yula
Ultimate Superstar
L
One Hit Wonder
Lakica01One Hit Wonder
asked in iOS
PROBLEM WITH DEEZER

I am getting the error that others experienced. Says Deezer is in listening mode on another device. It is not. My iPhone 11 Pro is the only linked device in the list. I have just changed my password and got the error again. Please can you fix this problem i really needed Deezer?

331
Yula
Ultimate Superstar
N
One Hit Wonder
ntilley905One Hit Wonder
asked in iOS
iOS App Switching Playlists

Hello! As of today for whatever reason my mobile app is repeatedly changing what playlist it is playing from seemingly at random. I have been streaming from Flow, and when a song ends it will change to a playlist I have favorited and downloaded. Sometimes this happens every song, other times it will play a few songs before switching. When it does switch, sometimes it just plays the new song and others it will play about one second and then pause itself. I have an Apple Watch with the Deezer app installed but it is not running during this. I am listening via Bluetooth headphones and have not touched their controls. I have attempted to restart the Deezer app multiple times and have restarted my phone. How should I go about resolving this? It has made the app completely unusable at the moment.

514
Johnathan.Deezer
Ultimate Superstar
S
One Hit Wonder
sachmo3005One Hit Wonder
asked in iOS
Deezer keeps switching back to a single track

Whenever i play playlist A it switches to a track in playlist B and only play that track. Doesn’t matter what I listen to. App is now unusable. If I delete the offending track from phone, it chooses another song in presumably corrupted playlist. Started happening after last update.

1815
Johnathan.Deezer
Ultimate Superstar
C
One Hit Wonder
cltfOne Hit Wonder
asked in iOS
Downloads Gone

My favourites, which I had downloaded onto my iPhone and iPad, are no longer downloaded although they still show as favourites. Is there an easy way to get them back?

402
C
One Hit Wonder
E
One Hit Wonder
emanuelmatiaspeOne Hit Wonder
posted in iOS
Homepod + Siri not working for Favorites

Hey guys, Im having unexpected results when using Siri + HomePod mini (now running 16.3.1, but it was the same with older versions). I cannot play my favorites with Siri. Hey Siri, play my favorites. (“I couldn't find “My favorites” in your library”) 🤔 Hey Siri, play favorites. (“Now playing Favorites from Marvin Gaye”) 🤔 I cannot save a song to my favorites or Library. Hey Siri, add this song to my favorites. (“Deezer hasn't added support for that with Siri”) 🤔 Hey Siri, add this song to my library. (“Deezer hasn't added support for that with Siri”) 🤔 Any ideas? Thanks,

2153
E
One Hit Wonder
M
One Hit Wonder
Mat DudeOne Hit Wonder
asked in iOS
Unable to play selected music. Connection with Deezer was lost.

When Deezer is working the quality of sound is great. However, when it’s not working, which seems to be a lot of the time I constantly get the error message “Unable to play selected music…. Connection with Deezer was lost”. All other streaming services I use (i.e. Sonos Radio, Apple Music, Spotify….) work seamlessly. I then spend about 30 - 40 minutes each day trying to get Deezer back on-line (re-authorise, etc….), which is time consuming and frustrating. I have purchased the Deezer family pack. I have 3 mini mac computers and 2 iPhones. All operating systems and software upgrades are up to date. It is incredibly frustrating. I am at the point that I’d consider cancelling my Deezer subscription and ask for a refund for any monies paid. Which would be unfortunate, as when it works it’s great. I have read through the standard FAQ’s and articles in the web, which have vague references to the issue, but nothing concrete in terms of long term resolution. Can you please offer some on-line h

1072
M
One Hit Wonder
B
One Hit Wonder
Bianca BaumlerOne Hit Wonder
asked in iOS
new Airplay problem

I can no longer connect to my speaker. I simply cannot select my speaker anymore. But it is visible and otherwise works.

1212
Johnathan.Deezer
Ultimate Superstar
M
One Hit Wonder
makshubOne Hit Wonder
asked in iOS
iOS app lack google cast

Hi, I'm using the latest Deezer app from app store. I am on iOS 16.3 on iPhone 13 Pro. The app doesn't show Google cast button at all so I can't connect to my speakers. Tidal, Spotify, YouTube Music works and can cast normally. I have HK Citation speakers plus Nest Audio and Nest Mini

751
Yula
Ultimate Superstar
G
One Hit Wonder
GallinhaOne Hit Wonder
asked in iOS
Cannot restore my subscription (despite having bought it)

My account is said to be already active when I try to use the partner offer. After putting my phone number where asked, no SMS is sent to me, instead, a message saying my account is already active shows up with an option to log in to my account, but the button sends me to an error page and then to the app store. My progress ends there, as my account stays inactive. I’d like if someone helped restore my subscription. The same problem has already happened before and as it seems wasn’t fixed.

1791
G
One Hit Wonder
V
One Hit Wonder
VOCODOne Hit Wonder
posted in iOS
artist name

Hey I have try to every thing to find my name to verify my deezer account but I dont fint it no matter what..

81
V
One Hit Wonder
A
One Hit Wonder
ankur AOne Hit Wonder
posted in iOS
Cant play music on iphone SE, only Podcasts?

I have recently bought my daughter an iPhone and added the Deezer app as part of a Deezer family subscription. It will not let her play any music at all - unable to load, all songs are greyed out, not just the explicit ones. Nothing at all to do with Wi-Fi or connectivity as oddly it will let her play podcasts. Any ideas? I have checked all settings that I can.. thanks

101
Yula
Ultimate Superstar
CaraV
One Hit Wonder
CaraVOne Hit Wonder
asked in iOS
iPhone iOS16 doesn't seem to want to fully download playlists

My iPhone doesn’t seem to want to completely download playlists? My WiFi connection is quite strong with a very good speed & my playlists have been “hanging” as partially downloaded for days now? The green download line simply doesn’t move? And some songs have the green tick to suggest that they are downloaded to my device while others have a black tick?? Please help….

1051
Johnathan.Deezer
Ultimate Superstar
M
One Hit Wonder
Muhammad.AbdulkadirOne Hit Wonder
posted in iOS
loading

hi whenever i try playing a song it’s not working it keeps saying error

181
GropplerZorn
Superuser
H
One Hit Wonder
Howard 294One Hit Wonder
asked in iOS
Does Deezer work nicely with Alight Motion?

Will the Alight Motion Mod Apk will work nicely with my Deezer account? I want to know I can add the music from Deezer to the Alight Motion.

222
Johnathan.Deezer
Ultimate Superstar
R
Guitar Hero
rumelkamaly1Guitar Hero
posted in iOS
can't edit playlist

I want to edit a playlist on my account. However it doesn't let me add nor remove songs. I don’t want to delete the playlist as it is linked to my home automation system; the playlist is called ‘new home background’ please advise thanks

19312
H
One Hit Wonder
D
Guitar Hero
Davion.TinsleyGuitar Hero
posted in iOS
My songs keep disappearing on my playlist

My songs keep disappearing on my playlist

1029
Y
Roadie
G
Hitmaker
Grant EllmersHitmaker
asked in iOS
Family subscription issue

Hello there I have a family subscription but Deezer player is now only allowing 1 user to listen at a time. Multi users have not been a problem in the past. Thanks

877
Yula
Ultimate Superstar
P
One Hit Wonder
pcryan5One Hit Wonder
asked in iOS
Deezer connect beachballs

When I select Deezer Connect as source on my iPad or iPhone it beachballs (see below) for awhile then stops. No option to connect to my Devialet speakers appears. Airplay works but the would not deliver connect functionality. Any ideas? Thanks!

931
P
One Hit Wonder
N
One Hit Wonder
Nicky PriestmanOne Hit Wonder
asked in iOS
error

Hi for the few weeks I’m having trouble with play tracks you just push play and nothing happens and then there a error message it’s happening more now and just wanted to no why this is happening and is it anything to do with any up dates. Is so annoying as can’t add music to playlist and now with the cost of it going up to be honest if you can’t play and add songs you want what’s the point

171
Yula
Ultimate Superstar
M
One Hit Wonder
milanpantelic12003One Hit Wonder
asked in iOS
Help me to link acc

Hi i want to link my yettel premium deezer acc with my profile with code but i can’t do that. I am iphone user and i dont know how to do that so please help me with linking i want to use my premium acc. Becacuse i pay for that in my yettel pack.

231
Yula
Ultimate Superstar
K
One Hit Wonder
Khb90One Hit Wonder
asked in iOS
All podcast episodes unmarked as played

I’ve been listening to a podcast, which I started listening to on another app but then a year ago switched to Deezer. now all the episodes I have listened to on Deezer and got marked played from that and the ones I manually marked as played have lost that tag, so now I have to manually sort through hundreds of podcasts to mark them played again and check if I already have listened to them. Anyone gotten a similar thing happen and is there a way to fix it? It takes an annoyingly long time to manually check all episodes to see which one I should play next.

1174
K
One Hit Wonder
O
One Hit Wonder
OmegaMusicOne Hit Wonder
asked in iOS
No download option in Apple Watch app

Hi, I have premium subscription, apple watch 8, Iphone mini 13. I can’t see the download button in the apple watch anywhere, what could be the reason? Marcel

701
Yula
Ultimate Superstar
E
One Hit Wonder
el_fakirOne Hit Wonder
asked in iOS
devialet and airplay on deezer app

Bonjour. j’ai de manière récurrente des problèmes avec AirPlay sur l’app deezer. En effet, toutes les autres applications type Spotify, podcast ou même YouTube arrive à streamer correctement sur les devialet via mon téléphone, alors que sur l’app deezer quand je passe en AirPlay je n’ai simplement pas de son. Suis je le seul à observer ce problème ? cela m’oblige à passer en bluetooth, avec la perte de qualité et de fonctionnalité associée. ma configuration : iPhone 13, app deezer version 9.27.0.2, enceinte Devialet phantom II 98db. meme problème avec l’iPhone de ma femme, iPhone 11 Pro. merci

651
Yula
Ultimate Superstar

Hits of the moment

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