iOS

Most of my downloaded songs desapear when internet is not avalilable like in flights. it has never hapenned in many years using Deezer. Putting in offline mode didnt work. I have a family subscription and my songs are saved in HIFI quality. 

I’ve been using Deezer on my ipad for 2 years without a problem until now: A new ad by Deezer (AnimeVerse) launches in full screen mode on my connected screen when the main Deezer window is on my ipad. It is impossible to click on the ad, it completely blocks the screen and stops me working. When I close Deezer the Stage Manager configuration is then changed. To get it back to how it was I must mirror the screens in display settings, then un-select mirror to re-initiate Stage Manager. It appears that the developer of this Deezer Ad did not think of the new iPad Stage Manager or that someone might use Deezer on their ipad while they are working on a connected screen. Its an extremely annoying problem, Deezer: please help! 

Even after having deleted numerous albums and clearing cache, the amount of albums keeps at 2000. 

Hi please assist it’s been over a year and can’t login to my deezer app on my IPod 5th Gen running IOS 9 I have reinstalled the app multiple time with same error being triggered.  

A chaque fois que je lance une musique, elle dure 10s puis s’interrompt et ne repars pas. Que la musique soit téléchargée ou non 

Hoe does the crossfade work on my iPhone? I found it under settings but it doesn’t work. The button doesn’t slide?

When I search for songs and the results appear, when I click on a song it doesn’t play?? Any thoughts??

Hi Everyone,  So on my iphone when I go to recently added it shows all the albums in A-Z not recently added. This is annoying and I can’t seem to fix it. I have logged out, uninstalled the app, changed the settings, updated and even swapped iphone’s but still the same problem remains, it is driving me crazy.I emailed Deezer but they were no help and just sent me a video of it working on an iphone using the same model number and build.Any help on this would be appreciated 

Goede avond heeft 5maal jullie te berijken zonder resultaat.Deezer doe het niet goed steeds reclame.Heeft een jaar abonnement afgesloten.Mocht het zo blijven spant ik een rechtszaak aan.Mijn e-mailadres is a.sch****6@ziggo.nl

This didn’t used to happen playing Deezer over bluetooth from my iphone to my stereo, and I’m not sure when it started, but the first second or so of every song gets skipped, and then starts playing. Another clue - when I play a podcast, it skips DURING the podcast every few seconds or so… podcasts are basically unlistenable.Anyone else having this issue?iOS 15.7.3iPhone 6s PlusDeezer 9.35.0.2

Je viens de abonnes au Deezer par carte cadeau mais je vaudrai savoir porquoi est prévu l’a débit si j’ai 4 mois gratuité avant de le première prélèvement  merci à tous 

Why am I constantly getting this error? Tried everything from troubleshooting..Driving me insane!   

My mp3 song being added are not playing. Its not even showing the option to play it. How can i get this resolved asap please

Did you stop supporting the Hebrew language in the last update?  

Não sei o que está acontecendo não consigo ouvir música no deezer, todas as vezes o aplicativo não toca nem uma música direito e já fecha. Não sei o que está ocorrendo alguém me socorre

I am getting the error that others experienced.  Says Deezer is in listening mode on another device.  It is not.  My iPhone 11 Pro is the only linked device in the list.  I have just changed my password and got the error again.  Please can you fix this problem i really needed Deezer? 

Hello! As of today for whatever reason my mobile app is repeatedly changing what playlist it is playing from seemingly at random. I have been streaming from Flow, and when a song ends it will change to a playlist I have favorited and downloaded. Sometimes this happens every song, other times it will play a few songs before switching. When it does switch, sometimes it just plays the new song and others it will play about one second and then pause itself.  I have an Apple Watch with the Deezer app installed but it is not running during this. I am listening via Bluetooth headphones and have not touched their controls. I have attempted to restart the Deezer app multiple times and have restarted my phone.  How should I go about resolving this? It has made the app completely unusable at the moment. 

Whenever i play playlist A it switches to a track in playlist B and only play that track. Doesn’t matter what I listen to.App is now unusable. If I delete the offending track from phone, it chooses another song in presumably corrupted playlist. Started happening after last update. 

My favourites, which I had downloaded onto my iPhone and iPad, are no longer downloaded although they still show as favourites.  Is there an easy way to get them back? 

Hey guys,Im having unexpected results when using Siri + HomePod mini (now running 16.3.1, but it was the same with older versions).I cannot play my favorites with Siri. Hey Siri, play my favorites. (“I couldn't find “My favorites” in your library”) 🤔 Hey Siri, play favorites. (“Now playing Favorites from Marvin Gaye”) 🤔 I cannot save a song to my favorites or Library. Hey Siri, add this song to my favorites. (“Deezer hasn't added support for that with Siri”) 🤔 Hey Siri, add this song to my library. (“Deezer hasn't added support for that with Siri”) 🤔Any ideas? Thanks,

When Deezer is working the quality of sound is great. However, when it’s not working, which seems to be a lot of the time I constantly get the error message “Unable to play selected music…. Connection with Deezer was lost”. All other streaming services I use (i.e. Sonos Radio, Apple Music, Spotify….) work seamlessly. I then spend about 30 - 40 minutes each day trying to get Deezer back on-line (re-authorise, etc….), which is time consuming and frustrating.I have purchased the Deezer family pack. I have 3 mini mac computers and 2 iPhones. All operating systems and software upgrades are up to date.It is incredibly frustrating. I am at the point that I’d consider cancelling my Deezer subscription and ask for a refund for any monies paid. Which would be unfortunate, as when it works it’s great.I have read through the standard FAQ’s and articles in the web, which have vague references to the issue, but nothing concrete in terms of long term resolution. Can you

I can no longer connect to my speaker. I simply cannot select my speaker anymore. But it is visible and otherwise works.  

Hi,I'm using the latest Deezer app from app store.I am on iOS 16.3 on iPhone 13 Pro. The app doesn't show Google cast button at all so I can't connect to my speakers.Tidal, Spotify, YouTube Music works and can cast normally. I have HK Citation speakers plus Nest Audio and Nest Mini

My account is said to be already active when I try to use the partner offer. After putting my phone number where asked, no SMS is sent to me, instead,  a message saying my account is already active shows up with an option to log in to my account, but the button sends me to an error page and then to the app store. My progress ends there, as my account stays inactive. I’d like if someone helped restore my subscription. The same problem has already happened before and as it seems wasn’t fixed.

Hey I have try to every thing to find my name to verify my deezer account but I dont fint it no matter what..