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Flow repeats tracks

  • 21 June 2023
  • 7 replies
  • 77 views
J
Rank

Hi. Have this trouble while listening to a flow - somehow randomly it can repeat 2-4 tracks in a quite short queue. Is this a bug or something?

 

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7 replies

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @j.baudoux, sorry to hear that you are having this issue.
Can you please update your app Deezer.
Let me know if solved the problem.

J
Rank

Hi @j.baudoux, sorry to hear that you are having this issue.
Can you please update your app Deezer.
Let me know if solved the problem.

Updated, same as was

 

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @j.baudoux, can you confirm the brand and model of the device and also the version of the operating system (Android, iOS, Windows or Mac) installed on your device?

J
Rank

Hi @j.baudoux, can you confirm the brand and model of the device and also the version of the operating system (Android, iOS, Windows or Mac) installed on your device?

iPhone 11, iOS 16.3.1

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @j.baudoux Thank you so much for sending me the information required.
I already shared all the details of your situation with our developers.

J
Rank

Hi @j.baudoux Thank you so much for sending me the information required.
I already shared all the details of your situation with our developers.

 

PC version has the same issue btw if this can be helpful

 

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @j.baudoux, Thanks for sharing this information as well.
I added this information to the thread where your case with our developers is been investigated.

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