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Flow repeats tracks

J
Guitar Hero

Hi. Have this trouble while listening to a flow - somehow randomly it can repeat 2-4 tracks in a quite short queue. Is this a bug or something?

 

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    7 replies

    Leonídia.Deezer
    Ultimate Superstar
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    Hi @j.baudoux, sorry to hear that you are having this issue.
    Can you please update your app Deezer.
    Let me know if solved the problem.

    J
    Guitar Hero
    • j.baudoux
    • Author
    • Guitar Hero
    • 3 replies
    • June 22, 2023
    Leonídia.Deezer wrote:

    Hi @j.baudoux, sorry to hear that you are having this issue.
    Can you please update your app Deezer.
    Let me know if solved the problem.

    Updated, same as was

     

    Leonídia.Deezer
    Ultimate Superstar
    Forum|alt.badge.img+6

    Hi @j.baudoux, can you confirm the brand and model of the device and also the version of the operating system (Android, iOS, Windows or Mac) installed on your device?

    J
    Guitar Hero
    • j.baudoux
    • Author
    • Guitar Hero
    • 3 replies
    • June 23, 2023
    Leonídia.Deezer wrote:

    Hi @j.baudoux, can you confirm the brand and model of the device and also the version of the operating system (Android, iOS, Windows or Mac) installed on your device?

    iPhone 11, iOS 16.3.1

    Leonídia.Deezer
    Ultimate Superstar
    Forum|alt.badge.img+6

    Hi @j.baudoux Thank you so much for sending me the information required.
    I already shared all the details of your situation with our developers.

    J
    Guitar Hero
    • j.baudoux
    • Author
    • Guitar Hero
    • 3 replies
    • June 23, 2023
    Leonídia.Deezer wrote:

    Hi @j.baudoux Thank you so much for sending me the information required.
    I already shared all the details of your situation with our developers.

     

    PC version has the same issue btw if this can be helpful

     

    Leonídia.Deezer
    Ultimate Superstar
    Forum|alt.badge.img+6

    Hi @j.baudoux, Thanks for sharing this information as well.
    I added this information to the thread where your case with our developers is been investigated.

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