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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

  • 1,233 Topics
  • 6,508 Replies
1235 Topics
N
Runaway Baby
Nic3Runaway Baby
posted in Features & Feedback
every day error

Every-day there is the start of a podcast. Every-day the sentences sounds double. Then Every-day there is the error. I have a PAID subscription, what is going on?. Help a girl out!

282
N
Runaway Baby
V
Runaway Baby
Velibor.918Runaway Baby
posted in Features & Feedback
The New Updates UI is Terrible

The new Deezer UI is just made the extra info about artists (with the " : " icon) much harder to access, without any particularly justifiable reason. I understand that they're rolling out a new algorithm that needa there to be more space for the new like and dislike button, but as someone who usually enters an artists page / the album page from a specific track, this change just makes Deezer much more of a hassle to use, and the UI couldve kept all three buttons. What irks me about UI changes like this is that the user doesn't have the choice to opt in or out, and that they can't use the old UI if they prefer. I feel forced to sacrifice my experience for a feature that I probably wouldn't even use.

1135
awesomemac
Deezer Legend
M
Lover
m4a4Lover
posted in Features & Feedback
Notifications from artists I did not like?

Why did I just get a bunch of notifications from artists I did not like? I though the whole point of liking an artist is that you can stay up to date on their stuff, why am I seeing artists I don’t really listen to (or have never listened to) give notifications for songs I wouldn’t want to listen to?

63637
F
Tiny Dancer
H
Runaway Baby
HaenslRunaway Baby
asked in Features & Feedback
circel onder foto van een song

Na de laatste update is de cirkel met 3 puntjes onder de foto van het nummer dat wordt afgespeeld, verdwenen. Hier kon je bijv. toevoegen, naar album gaan. Waarom?

261
GropplerZorn
Deezer Legend
V
Runaway Baby
Victor HuntingRunaway Baby
asked in Features & Feedback
Yamaha R-N800A Deezer Connect support

Hi, Does Deezer Connect support Yamaha R-N800A streaming amplifier? I see it supports R-N803 which is very similar to N800A, but I cannot connect to it directly from my Deezer app on Android. I’m only able playing Deezer music through Yamaga Musiccast app, which is not good. Thanks in advance.

1589
T
Tiny Dancer
Dellenbusch
Runaway Baby
DellenbuschRunaway Baby
asked in Features & Feedback
Algorithm settings soace

The last two updates mentioned a new Algorithm settings Space. Where can I find this space or settings. I can't find it anywhere, not on my iPad, not on my iphone.

417
awesomemac
Deezer Legend
B
Tiny Dancer
brma1036Tiny Dancer
asked in Features & Feedback
HUGE PROMBLEM!!!

I USED LYRICS 2 DAYS AGO FOR TRACK ZOMBIES 123 FOR MY CONCERT AND NOW I CANT MY CONCERT WILL DECIDE IF I BECOME A POPSTAR I NEED LYRIC BY TOMORROW OR I WILL NEVER USE DEEZER AND CANCEL MY PREMIUM I WAS GOING TO DO IT FOR 10 YEARS BITCHES FUCK YOU GUYS PUT LYRIC OR I QUIT DEEZER FOREVER AS WELL AS ALL 20 SISTERS AND 10 BROTHERS PLUS 2 PARENTS ALL PREMIUM!!!!

142
GropplerZorn
Deezer Legend
C
Runaway Baby
coyw98Runaway Baby
asked in Features & Feedback
Play song next is gone in most recent update?

Title says it all. I'm trying the new flow algo and it's actually been decent. That said, sometimes I want a specific song to play next. On Android with the latest update if I'm in the flow playlist, when I search a song it does not give me to the option to add a song to play next. Am I overlooking something?

130
C
Runaway Baby
N
Runaway Baby
nirefrati
posted in Features & Feedback
deezer app on apple tv & deezer app on ios?

Below is the response from Deezer support. After attempting to control it through Connect from iOS to tvOS, I realized that it isn't functioning at all Hello xxx Yes, you can control the Deezer app on your Apple TV using your iPhone with the Deezer app on iOS. This is possible through Deezer Connect. Here's how you can do it: 1. On your iPhone, open the Deezer app and go to the player.2. Select the audio options icon located in the bottom-left corner.3. Select Deezer Connect.4. Choose your Apple TV from the list of available devices. Your music will then play from the selected device. Just make sure both devices are connected to the same Deezer account, connected to the internet, and the Deezer app is open on both devices. For more details, you can check out this link. Thanks,Melodie

463
Alfredo.Deezer
Community Manager
A
Runaway Baby
AbdulaziziRunaway Baby
posted in Features & Feedback
Songs Suddently blacked out

Hello, I have this playlist from a long time and suddenly songs greyed out or blacked out! can you explain the problem?

4578
Alfredo.Deezer
Community Manager
D
daxy
asked in Features & Feedback
Offline mode not working

Why i cannot be on offline mode ??

86819
bluezzbastardzz
Deezer Legend
Rudi
Alien SuperStar
RudiAlien SuperStar
published in Features & Feedback
Windows/Mac Deezer Desktop/Web App - Feedback for improvementsFeedback

Our Desktop/Web app can improve, and we need your help This is the space for all those improvement calls you kindly make to us when looking at how to make our desktop and web apps better platforms. What should I post here? if the app needs User Interface or User Experience (UI/UX) enhancements, let us know if the app should be compatible with certain devices or audio outputs, we're with you if there's a cool integration we should consider, shout out and if any feature is missing, don't forget to mention This topic is intended for version 4.20.0 and above, and for our browser version

6856317
Alfredo.Deezer
Community Manager
S
Runaway Baby
Skiptra6Runaway Baby
asked in Features & Feedback
Situation

There are specific artists that are in my Playlist that will not play (at all). There are songs that I want to delete from my Playlist. The option to delete the songs are not there. With the number of people that I have recommended to Deezer, and the number of your customers. I SHOULD NOT be contacting you with this minuscule problem. Deezer representative LET YOUR Quality speak for your company. PLEASE DO NOT INSULT MY INTELLIGENCE WITH A HALF ASS RESPONSE!

72
Nina Nebo
Deezer Legend
D
Tiny Dancer
Dragon WarriorTiny Dancer
asked in Features & Feedback
Lyrics button disappeared

Lyrics button from all the songs disappeared and lyrics button was so helpful for me to sing and understand the song but now it's looking even boring too so please helpppp

3868
Alfredo.Deezer
Community Manager
H
Tiny Dancer
HanaetherTiny Dancer
posted in Features & Feedback
synchronised queue list

Hello ! I have an issue with de synchronised queue list, when I'm listening on my phone and want to switch on my desktop the songs are not the same but still start playing in both times. I would like to have a synchronist song interface to manage my desktop sounds from my phone and the same thing when i switch. I hope it's clear and understanding Thanks

111
J
Lover
F
Runaway Baby
funkemunkyRunaway Baby
asked in Features & Feedback
Deezer does NOT like Siri on CarPlay

Device Information iOS Version: 15.3.1 Deezer Version: 9.6.0.3 iPhone Model: iPhone 13 Car Model: Hyundai Ioniq 2019 Limited. Issue at hand I’m deathly scared of replying to text messages while I’m driving using Deezer. Any time a function on CarPlay uses Siri for something, the music pauses. Unfortunately, after the prompt the music does not resume on CarPlay. To actually get the music to resume, I’m forced to open Deezer on my phone and press the play button. Now, after the Siri prompt, the play button is in the play position so I click it twice to reset it. The timeline isn’t actually changing on the app, but it states its playing. Hopefully that steers you all in the right direction for fixing this. It’s been an issue ever since I got my iPhone 13 when it released, otherwise I’m forced to cancel my Hifi subscription.

975
awesomemac
Deezer Legend
G
Lover
GarabetLover
posted in Features & Feedback
Chromecast fails to work for some reason

No matter what I tried, I couldn't get Chromecast feature to work properly. I have a Xiaomi Android Tv Box with an ethernet port and a Google Chromecast 4K device with WiFi connection only. I have top of the line home network and an Internet connection but Deezer Cast feature never works properly with neither of my devices. I get interruptions after few minutes of casting and it stops playing after that. I have a Yamaha receiver with Deezer features built in but the Yamaha app is quite bad. I want to use Deezer's own app to remotely control the playback. We need a proper Deezer Connect feature anymore. I would love to control playback with my Yamaha device like i do with Spotify

204
Alfredo.Deezer
Community Manager
J
Runaway Baby
Jeff HerrRunaway Baby
asked in Features & Feedback
Android Auto heart button.

When I use Deezer on my cell phone (android), the heart button works fine. When I try to use the heart button in Android Auto, it doesn't seem to work. It doesn't show a change in status of the heart button. Any ideas?

103
Alfredo.Deezer
Community Manager
C
commverick
posted in Features & Feedback
Long-time Spotify Premium user - why should I move to Deezer?

Hi all, I've been a paying Premium user for around eight years now and am pretty happy with it but I'm open to discovering new things. What are the good reasons, in your opinion, to shift to Deezer?

338570
A
Tiny Dancer
B
Runaway Baby
bobina1979Runaway Baby
asked in Features & Feedback
Favorite Tracks Still Playing in Wrong Order

Favorite tracks don't play in correct order in the Android app. I've been battling with this issue for a while now and don't understand why it hasn't been fixed yet, especially since I've seen it mentioned previously by other users.. but hey, the world is still spinning.. unlike my properly ordered playlist🙄

132
B
Runaway Baby
S
Runaway Baby
sunjesterRunaway Baby
posted in Features & Feedback
Downloads sorting change

So normally when I’m out and about I use the Deezer app (on Android), and just this morning I discovered a change to the Downloads section. Up until yesterday my Downloads section was sorted A-Z by Artist, then Album. As of today that has been changed, and the list is no longer sorted at all. I reached out to Deezer support on this issue and this is what they responded to me with. “ Deezer is always looking for ways to make your music experience better, faster and more seamless. To achieve this, with the launch of the most recent version for Android 8.0.27, we have made a technical change by removing the A-Z sorting feature. This decision was made to prioritize speed and improve how quickly your Playlists and Favourite tracks load. We understand this may feel like a change to how you organize your music, but our focus is on delivering a faster, more intuitive experience so you can spend more time enjoying your favourite tunes.” Pardon my language, but this is a crock of sh*t. I have se

112755
Alfredo.Deezer
Community Manager
maartenvt
Lover
maartenvtLover
posted in Features & Feedback
sharing a song: stupid comment from deezer

Stop ermee om bij het delen van een lied via whatsapp bvb zulke onnozele commentaar te schrijven “Ik heb een nummer voor jou gevonden... [song] van [artist]🔥 Luister nu op #Deezer“ Ik wil dat niet. Als ik een bijkomende commentaar wil schrijven dan zal ik dat wel doen. Anders wil ik gewoon die link sturen. Eventueel met de afbeelding er bij en “[song] van [artist]” Meer niet. Ik deelde een lied met een vriend en kreeg antwoord: “waarom vind je dat een nummer voor mij?” “Neen, niet specifiek voor jou. Ik vind dat een goed nummer en wilde dat even delen” Door jullie stomme commentaar maken mensen daar meer van dan zou moeten. Dus stop met die onzin en hou het neutraal!

102
Alfredo.Deezer
Community Manager
P
Runaway Baby
PIPTRunaway Baby
asked in Features & Feedback
Android App doesnt download new songs

Like is said in the title. If I add new songs to a playlist that is marked as download it wont download the songs, not in WLAN not with mobile data and not after clearing cache and going in and out of offline mode. I read a few topics here that the problem is know since more then 2 years and in work. How is it possible to not find a soluation for it in this long time?

597
Alfredo.Deezer
Community Manager
L
Runaway Baby
LaetiRunaway Baby
asked in Features & Feedback
album missing

Hello, the last album of Sonata Arctica, Clear cold beyond is no longer disponible in their discography. Could put it back it been a long time i have not been able to hear it. Thx

273
awesomemac
Deezer Legend
K
Runaway Baby
KalleRunaway Baby
asked in Features & Feedback
Monthly overview is incorrect

The monthly overview of the previous month that you always get at the beginning of the new month is not correct. In the icon you will see 'my March top' and when you open it you will see 'my February top' and all 50 most listened to songs of February.

727
K
Runaway Baby

Hits of the moment

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