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Features & Feedback

Everything about the various features on Deezer and how they work: playlists, your Flow, ...

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  • 6,516 Replies
1240 Topics
M
Runaway Baby
mate-doggRunaway Baby
posted in Features & Feedback
The latest update made me leave Deezer after more than 10 years.

The latest "update" was a disaster. First of all, the sorting options was removed. Very bad! An yesterday I discovered that it's impossible to view my playlists. I tried on different phones, same result. So Deezer left me with one option, to cancel my subscription. Please Deezer, think before before you remove functions and options, maybe make a poll about it before pulling the plug. A quick search in this community proves that removal of the sorting options was a really bad decision and that you now lost quite a few paying customers who looked at other music streaming providers. I'm leaving you.

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M
Runaway Baby
I
Runaway Baby
Ivan HauserRunaway Baby
asked in Features & Feedback
missing track

i was wondering why ‘Pare pare’ (track from Seksi and Lacku) isn’t available anymore on Deezer.

252
I
Runaway Baby
I
Runaway Baby
Irakli GhudushauriRunaway Baby
posted in Features & Feedback
Request to reconsider old interface

Hello All, I would like to bring attention to recent interface changes in the Deezer and share my feedback regarding its effectiveness. While I appreciate effort to introduce new features and align platform with refreshed brand vision, I believe that older interface was significantly more intuitive, user-friendly, and visually appealing. Change is generally associated with progress and better experiences, but in this case, new interface feels like a step backward. Almost sure, many users, including myself, have found older version easier to navigate, offering seamless and enjoyable interaction with app. I strongly encourage Deezer to consider reverting to previous interface or providing an option for users to switch back. Features or designs that are widely appreciated should remain unchanged, as replacing them with less effective alternatives undermines user satisfaction. I am confident that many in the community share this sentiment, and I hope this feedback helps shape future decisi

503
N
Runaway Baby
R
Runaway Baby
rsbruxRunaway Baby
asked in Features & Feedback
How can I get useful support from Deezer?

In an attempt to resolve the question that I posted here, I submitted a support request. As a result, I repeatedly received e-mail messages with the text, “ I am not sure how to stop a playlist from repeating in the Android app. Would you like to connect with an agent for further assistance? ”, to which I repeatedly replied, “Yes, please.” Each response only triggered a duplicate of the e-mail message with the text, “ I am not sure how to stop a playlist from repeating in the Android app. Would you like to connect with an agent for further assistance? ”, so I gave up responding. Now I have received an e-mail message with the text, “Could you please tell us how was your support experience? Please, take a short survey and let us know!” The link takes me to a page with the title “Chat” and no information on how to proceed: Deezer support survey The results are the same in Firefox, MS Edge and Safari under iPadOS, Windows 10 and Ubuntu 24.04. If there were a way to provide feedback, I woul

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R
Runaway Baby
A
Runaway Baby
Amanda de GrootRunaway Baby
asked in Features & Feedback
deezer family

Beste, de abonnehouder van het familie account heeft het per morgen opgezegd. Kunnen wij dan nog wel muziek blijven luisteren via ons account alleen dan met reclame er tussendoor of kunnen wij er helemaal geen gebruik meer van maken?

322
awesomemac
Deezer Legend
M
Runaway Baby
MicmicRunaway Baby
posted in Features & Feedback
Notifications issue

Hi all My notifications settings are all « on » so I should receive all notifications. Some of my favourite artists have recently released new albums and I never received any notifications. How is this possible ?

316
H
Tiny Dancer
R
Runaway Baby
rsbruxRunaway Baby
asked in Features & Feedback
How to stop playlist from repeating?

Out of frustration with the lack of basic features for queue management in the Android app (see forum posts going back 5 years) I have started using playlists instead. However, I haven't found a way to make the list play *only* once, instead of looping continuously. How can I do this?

1128
GropplerZorn
Deezer Legend
B
Tiny Dancer
BlwTiny Dancer
asked in Features & Feedback
My Deezer Year Isn't Working

Hello, when I try to get into my Deezer Year 2024 it says I didn't stream enough to get one even though I use it every single day. Do you know how to fix it please?

481
Jaime.Deezer
Community Manager
Leonídia.Deezer
Alien SuperStar
Leonídia.DeezerAlien SuperStar
published in Features & Feedback
Challenge your friends with the Music Quizzes – Special Christmas Edition!🎁

Deezer's Music Quizzes have gained a special edition for the end of the year festivities, bringing all the Christmas spirit to your entertainment! It's the perfect way to test your music knowledge and guarantee fun moments with friends and family during dinner or any festive gathering. The objective is to bring family/friends together and see who knows the most about the Xmas theme . How does it work? The game is simple and exciting… You have 30 seconds to guess the name of the song that is playing. The faster you answer, the more points you accumulate! Get it right in the first 3 seconds and earn 100 points. After that, the score gradually decreases. Each quiz has 10 questions based on musical themes or genres. In this special edition, expect classic Christmas songs, modern hits and even hits that refer to the magic of the season. Why take part in the Christmas Music Quizzes? Connection and fun: A relaxed way to get the family together and compete in a friendly way while celebrating C

2224
Nina Nebo
Deezer Legend
M
Runaway Baby
manuel.na82Runaway Baby
posted in Features & Feedback
Error playing podcasts in Android

I cannot reproduce any podcast in Android app becuase it stops playing it after 20 seconds. I opened a ticket with support and they did not give any solution. I have already reboot the phone, uninstall/install the app, clean the cache, clean Smart Cache, logout/login… no problem with web browser player but not possible to repdroduce with the Android App. As soon as my subscription is expired I will jump to Spotify… bad app and worse support from Deezer team.

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M
Runaway Baby
O
Runaway Baby
Octavian.MateiRunaway Baby
asked in Features & Feedback
shuffle isn't RANDOM... it always repeats a pattern of songs

random isn't patterns !!! pls fix !!!!!!

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J
Lover
S
Runaway Baby
shakesmcfaddenRunaway Baby
asked in Features & Feedback
Repetitive "Shuffle my music" // keeps playing the same songs

I used to use FLOW all the time, but it played the same music over and over, sometimes one song would play twice in 15 minutes. When I recently discovered "Shuffle My Music" I was happy because I could see what was going to be played and it wouldn't repeat anything (at least not for the 50 songs of the playlist). However, "Shuffle My Music" still suffers from issues FLOW had, namely only playing one or two specific songs from favourite artists and playing the same songs every time. If I pressed "Shuffle My Music" multiple times you can be sure that 80% of the songs in any playlist would be in every other playlist. So, my question: how do I fix My Music? How do I get FLOW or "Shuffle My Music" to have variety? How do I get more than one song from an artist (no matter how many albums and songs they may have) to play?

9257157
J
Lover
diggahdance
Runaway Baby
diggahdanceRunaway Baby
posted in Features & Feedback
Android Auto search function

I would love to have the option to search for albums, artists and songs inside the Android Auto app - on my previous car I had thousands of songs and hundreds of albums on a usb stick I could select. Why is it not possible to search for albums or songs, but is possible to scroll hundreds of radio stations inside the app? Having to preselect or having to use the phone to select albums inside the car is majorly inconvenient.

981
Leonídia.Deezer
Alien SuperStar
S
Runaway Baby
Sergii SergiienkoRunaway Baby
posted in Features & Feedback
Відгук.

Доброго вечора my Deezer. З Вами вже декілька років. Все дуже влаштовує. Коли почалася в нас війна, я хотів видалити акаунт за ради економії, але дякувати Вам, Ви скасували платню на час війни. Дуже Вам дякую за Ваш конвент, та за те що Ви робите.

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Leonídia.Deezer
Alien SuperStar
W
Tiny Dancer
whitebluesTiny Dancer
asked in Features & Feedback
can i use my deezeraccount on annother adress?

I hae a premium account. Can i use my account on another adress ? for instance when i visit friends with steaming devices in another town or country? To be more precise I would like to play my favorite tricks at my friends home. with regards. whiteblues.

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flaresolverr
Tiny Dancer
G
Lover
Gabriel.Eugenio.DvoranenLover
posted in Features & Feedback
Opinions about the new visual identity of Deezer (Again)

This conversation is for everyone to give their opinion on Deezer's new visual identity. Probably the Deezer team will delete it again, because they don't want to know the truth about the new visual identity, in fact I don't think they ever listened to the community. PLEASE DO NOT DELETE IT AGAIN DEEZER TEAM.

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A
Tiny Dancer
W
Runaway Baby
wedsmorningatfiveRunaway Baby
asked in Features & Feedback
Error: Upgrade Required Deezer:96895804

I have had over a month of horrible service from Deezer with my BluOs. It usually doesn’t work at all. Or, if it works it plays music for 3 seconds followed by a silent gap of 4-5 seconds. After telling me that the problem is BluOs, but finding out it was not, Deezer admitted to a bug. I get the message in the title when I try to play music. I’ve logged in and out of Deezer and BluOs as well as rebooted my entire internet system so many times I’ve lost count. Unfortunately my paid subscription is for months to come, and Deezer refuses to compensate. All I want to to listen to music, but instead I am paying for service which I am not receiving. Anyone have any suggestions?

38022
brendan brohan
Tiny Dancer
quintenquist
Runaway Baby
quintenquistRunaway Baby
asked in Features & Feedback
Why aren't concerts not showing on artists page anymore?

A while ago the feature of including concerts on artist pages by addig them to songkick.com and being fetched automatically by Deezer worked. Now it’s not working anymore and the Deezer creators dashboard is so rudimentary that I can’t even check if there’s a problem there somehow. Screenshot is from Songkick. I can’t find the dates on the artist page in the browser or app. It’s just gone. The show has been added on Songkick weeks ago and is displaying on bandcamp for example. Why has it been removed? Or is it buggy and needs a fix? For us as a small band it’s super important to use this feature. Please fix this :). I’m trying to move so many people from Sp*tify to Deezer but there need to be a lot of fixes before the UX is smooth.

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R
Tiny Dancer
D
Runaway Baby
DankeatingRunaway Baby
asked in Features & Feedback
Deezer flow not showing all options on sonos and in car app

The full flow selection does not show on Deezer. Christmas is missing and it’s the same for the app in my car. All the additional wheel options do not show either (genre). Why is this? Surly it is reading the same data as the app?

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D
Runaway Baby
M
Runaway Baby
Mic.LoRunaway Baby
posted in Features & Feedback
Logarithmic Volume Slider for Deezer apps

Hello, when using Deezer in the browser or the Deezer desktop app, I noticed the volume slider is very hard to use at low volumes. A big part of the volume slider’s range doesn’t change the volume a lot, but at the very low end, the most significant part of the volume change happens. This way, it is very hard to set a low volume conveniently. I think this is because the volume slider just sets a value from 0 to 1 linearly with which the audio samples are being multiplied. My suggestion is changing this linear behavior to a slider where you can set a volume from, say 0dB to -80dB/-infdB. That way, it would be way easier to set deezer to low volumes conveniently. Best Regards Michael

1776
Leonídia.Deezer
Alien SuperStar
K
Runaway Baby
kevinbobRunaway Baby
posted in Features & Feedback
Your computer seems to be offline. We'll keep trying to reconnect.

How many years are going to go by before this message is removed from the desktop app?

161
Leonídia.Deezer
Alien SuperStar
N
Tiny Dancer
Nas LDNTiny Dancer
asked in Features & Feedback
new tracks

Hey Deezer, why I can’t I play all new songs in the bell notification? I have to select to play one at a time. Should be able to hear all new tracks in one go.

202
N
Runaway Baby
M
Runaway Baby
MutsyRunaway Baby
posted in Features & Feedback
Why have recommended artists and albums dissapeared - how/when do we get them back?

I mostly use Deezer via the Yamaha MusicCast app to play with lossless quality via my net streamer. MusicCast has its issues from time to time as Airable sometimes seems to suffer from latency and hang ups either on its own servers, or at either the Deezer or Yamaha ends, but for the most part these are swiftly resolved and aside from the awful GUI, its a good service. Partly due to the awful GUI, and partly as i’m typically too busy focusing on my day job to want to spend more than 30s figuring out what to listen to next, my go to feature on a several times a day basis, was ‘recommended artists’ and ‘recommended albums’. These would change weekly (usually just about enough time for me to have gotten through all of them) and appeared to be based on my recent listening preferences, which had the nice effect of allowing a certain degree of natural exploration as when an artist i wouldn't typically listen to was recommended and i’d had their tracks on a couple of times through the week, n

877
Leonídia.Deezer
Alien SuperStar
L
Tiny Dancer
lamplightTiny Dancer
posted in Features & Feedback
Finding tiktok songs by sharing to deezer

How hard would it be to add the ability on mobile to share a tiktok to deezer and deezer will find the song in that link, allowing you to add it to favorites or wherever easily. The "identify this song" feature in search is great but when the sound is playing in a different app I cant search it.

1092
bluezzbastardzz
Deezer Legend
M
Runaway Baby
Milko AngelovRunaway Baby
asked in Features & Feedback
регистрация

Защо не мога да се регистрирам чрез мобилен оператор?

483
Nina Nebo
Deezer Legend

Hits of the moment

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