Sort A to Z gone

Forum|Forum|1 year ago
November 30, 2024
50 replies
1243 views

I used to be able to sort my Playlist by artist, or alphabetically but all these options have disappeared. Please help?

Best answer by Jaime.Deezer

Hi all, I have good news for you. The A-Z sorting feature, which was removed to improve performance, is coming back.
The team has seen all your feedback on it and decided to bring it back.
We don't have an exact date yet, but the goal is to bring it back by the end of the week.

Thanks for your patience :)

CharlyMX

Hi @ASTRID L

Try these basic Tips:
• Clear the App cache in Settings -> Data & Storage -> Delete all. If it doesn't work →
• Log out of Deezer and log in again with your email and password. If it doesn't work →
• Uninstall the App and install it again from Google Play, Apple Store or the Deezer download page.
https://www.deezer.com/explore/en/download/

If you are using the BETA version, exit the BETA program in Google Play or Apple Store and reinstall the stable version

Best regards and may the music keep flowing

I 💜 Deezer

BigFKahuna

Hitmaker

Just checked a couple of my playlists, all the sort functions are still there. Did you click on the three dots at the upper right hand of your screen?

BigFKahuna

ASTRID LAuthor

Guitar Hero

Yes. I clicked on the three dots and all I get us sort by default or sort by recently added

ASTRID LAuthor

Guitar Hero

Have contacted Deezer directly to have them sort it out

ASTRID LAuthor

Guitar Hero

@CharlyMX

I cleared the cache, logged in and out and un-installed and reinstalled and it's still giving the same problem so have logged a call with Support.

But I'm sure your comment has been helpful to many others xxx

Leonídia.Deezer

Community Manager

Hi @ASTRID L! Thanks for reaching out!

I’ll pass this case along to our team to look into, and as soon as I have more information, I’ll let you know.

Thanks for your patience. 😊

ASTRID LAuthor

Guitar Hero

While you are there please also look at why the search icon no longer works......you can press it a hundred times and nothing happens......this update has messed things up big time. Screenshot attached

I suggest you guys go back to an older patch, coz paying for something that doesn't work is making me really very unhappy........

Leonídia.Deezer

Community Manager

Hi @ASTRID L! The developers have confirmed that the ability to sort playlists by artist or alphabetically has been removed.

Let me know if there’s anything else I can help you with! 😊

D

Dmytro Korol

Roadie

@Leonídia.Deezer Seriously, though? They just removed this basic feature? Why on Earth would they do that? It’s incredibly frustrating not being able to sort my playlists like I used to. Honestly, it’s such a significant inconvenience that I’ve even been considering canceling my subscription today.