Sort A to Z gone

Hi ​@ASTRID L 

Try these basic Tips:
• Clear the App cache in Settings -> Data & Storage -> Delete all. If it doesn't work →
• Log out of Deezer and log in again with your email and password. If it doesn't work →
• Uninstall the App and install it again from Google Play, Apple Store or the Deezer download page.
https://www.deezer.com/explore/en/download/

If you are using the BETA version, exit the BETA program in Google Play or Apple Store and reinstall the stable version

Best regards and may the music keep flowing
 

Just checked a couple of my playlists, all the sort functions are still there. Did you click on the three dots at the upper right hand of your screen?

Yes. I clicked on the three dots and all I get us sort by default or sort by recently added

Have contacted Deezer directly to have them sort it out

​@CharlyMX 

I cleared the cache, logged in and out and un-installed and reinstalled and it's still giving the same problem so have logged a call with Support.

But I'm sure your comment has been helpful to many others xxx

Hi ​@ASTRID L! Thanks for reaching out!

I’ll pass this case along to our team to look into, and as soon as I have more information, I’ll let you know.

Thanks for your patience. 😊

While you are there please also look at why the search icon no longer works......you can press it a hundred times and nothing happens......this update has messed things up big time. Screenshot attached 

I suggest you guys go back to an older patch, coz paying for something that doesn't work is making me really very unhappy........

Hi ​@ASTRID L! The developers have confirmed that the ability to sort playlists by artist or alphabetically has been removed.

 Let me know if there’s anything else I can help you with! 😊

​@Leonídia.Deezer Seriously, though? They just removed this basic feature? Why on Earth would they do that? It’s incredibly frustrating not being able to sort my playlists like I used to. Honestly, it’s such a significant inconvenience that I’ve even been considering canceling my subscription today.

Bonjour,

Pourquoi n'est il plus possible de trier les playlist par artistes de A à Z ???

Why is it no longer possible to sort playlists by artists from A to Z???

Likewise. I've been back-and-forth wirh their "support" only for them to confirm they removed the feature entirely and are uncertain if they'll ever add it back in or not. One of the most BASIC of features. It makes all of my playlists completely unmanageable and if it's not fixed, I'll just painstakingly recreate all of these playlists in Spotify and never come back.

I am livid with the last update. The devs have straight up REMOVED one of the most critical features of the service. First, they removed the handy A-Z scroll in our playlists, and then "sort by album" was removed. Now "sort by artist", the most essential sorting option has been completely removed. Devs and their copy-paste "support" have responded to tell us that the feature was removed and they're uncertain of whether or not they'll bring it back or not.

For a service that I pay for and put countless hours curating my playlists in, this is wholely unacceptable. But "support" has the gall to actually suggest that the "artists" tab is sufficient? Absolutely not.

This will be the update that drives away countless of their subscribers, myself included. I REALLY don't want to recreate all of my playlists in Spotify, but if this isn't fixed and I have to, I will cancel completely and never return. Spotify is looking pretty good these days.

So I ask support, if you're reading this here. When will this feature come back and bring sorting back?

What! The most important feature of ALL is to be able to sort a playlist, like my Favourites / Loved Tracks (1000+ of them) by A.R.T.I.S.T. The only options that remain in the latest version are by order added to this list and by ‘default’ ie reverse date order. 

Deezer MUST bring back the ability to sort by ARTIST. 

On the Android App, I mean, before someone suggests it is still possible to do so (on desktop). 

I will communicate this in as many chats possible. And yes, I will stop using if not back!

I am unable to sort my downloaded favourite tracks (more than 1k of them) by Artist. When will this feature come back? I have no interest in listening to a random melange of songs jumping from one to another. I want to listen to my curated list so that I can listen to all the favourite songs from a single artist easily.

I'm considering cancelling my subscription now since they removed basic functionality frome their app.

I have already tranfered all my playlists to Spotify with the help of tunemymusic.com

Sorting playlist on android by artist or song from A to Z was removed in latest update and when I asked support directly they responed that it was intentional and this feature won't be coming back.

Oh yeah, they also broke their imported music system. Covers are all gone for me. I am genuinely offended with all these reductive changes made by the Deezer team. If they think I'm stupid enough to pay for a product that considers taking steps back necessary, I'm out.

Dealing with this as well. My playlists are impossible to find songs on now, I've already cancelled and will not be returning unless basic functionality is restored to the app.

As a few others have stated, the ability to sort playlists A-Z,  by Album or Artist, have all been removed. This is a basic function of a working music app and I would like to know if it will be returning.

Ive already cancelled my membership and wont be resuming it unless I can sort my playlists.

You should also know they destroyed their imported music system. Album covers are gone for them and artist names as well. I genuinely have no clue how a company even greenlights these changes. This is by far the worst update a music streaming platform has ever made.

Hi ​@krystian12 ​@Dmytro Korol ​@BigFKahuna ​@Hyde99X ​@ASTRID L ​@CharlyMX ​@dimitri_v I have already got feedback from the developers.

Indeed, the option to sort A-Z was removed to prioritize speed and improve how quickly playlists and favourite tracks load.

An issue that was affecting the experience on Android devices.

Deezer understands this is a big change, how you organize your music, but our focus is on delivering a faster and more intuitive experience.

You can use the search function to locate tracks inside your favourites or any playlist.

​@Leonídia.Deezer I didn’t have problems with speed and load in playlists, but I do have a really big one with impossibility to sort my playlists. So, if you don't plan to bring sorting back, I will consider cancelling subscription and moving to alternative services, unfortunately.

I am really surprised that some of these changes are made unilaterally without (I wonder) checking what the reaction will be. I didnt have speed issues either… but I have an issue now, in the form of a poor service..

I will a) only use deezer for album listening, and forget about playlists etc, b) not recommend deezer to anyone (I am already laughed at as it is for not using more popular alternatives) c) and move on to another provider when the opportunity arises. 

Shame as I wanted to support a European company / based in Europe. 

That's not good news :(
Many users are going to be a little angry

@krystian12 ​@Dmytro Korol ​@BigFKahuna ​@Hyde99X ​@ASTRID L ​@CharlyMX ​@dimitri_v 

Maybe with our vote we can bring back sort from A -Z and by Artist on Android  !

• BRING BACK : sort from A-Z and by Artists on Android Replied by Deezer
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