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One Hit Wonder
January 17, 2020

Advertisements language on Deezer

  • January 17, 2020
  • 9 replies
  • 198 views

Why should I receive ads in a language I don’t understand? Doesn’t that defeat TOTALLY the purpose of an ad?

I live in Belgium but I don’t speak dutch and there’s nothing in my profile settings that might suggest that i do.

I travel abroad and even there I get dutch ads…

WHY?

9 replies

Rudi
Ultimate Superstar
Ultimate Superstar
January 21, 2020

Hi there @P8me 

Sorry to hear that. Thank you for your input. Ads, like the content in our platform, is based on the country you find yourself in. Perhaps we should follow the country of subscription, so our developers already started a discussion about this. Thank you for your feedback :thumbsup_tone2:  

Roadie
January 27, 2021

I have the exact opposite problem, I'm a Dutch speaking Belgian and I get ads in French.

You should never try to get the language based on country or geo-location.
Using browser language (http accept-language) or profile info (if available) are better options.

In the complex Belgian context, if you are not sure -> use English

 

(but deezer is not the only site/app getting this simple, yet sensitive, matter wrong)

Roadie
February 1, 2021

I have deleted my deezer account, couldn’t bear the french ads anymore

Rockstar
February 9, 2021

Sorry to see you go and thanks for your feedback, we’ll forward it to our teams.

https://www.deezer.com/en/profile/3421485864
Roadie
December 3, 2021

Hi! I have the same issue! All ads are on the some kind of Arabian language which I don’t understand! Can you plz fix it?

Roadie
June 22, 2022

Hi. My country is Canada, but I get Spanish(?) ads.  Please address this issue. It's annoying for users, and counter productive for your advertisers.  

Roadie
September 5, 2022

French ads in Western Canada?  You know how well that goes over, please fix!

Roadie
September 5, 2022

Hi there @P8me 

Ads, like the content in our platform, is based on the country you find yourself in. 

I am in Western Canada, ads have always been in English, now in French?  Why the change?

Roadie
January 9, 2026

still an issue, annoying as hell. considering deleting my account so i never have to hear it. even changed my region to UK