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Do you need help with Deezer on you Android device? Ask your questions here!

  • 703 Topics
  • 3,392 Replies
703 Topics
G
Runaway Baby
Gregory DierckxRunaway Baby
posted in Android
kan niet op de mobiele app heb er wel voor bwtaald

Ik kan niet op de mobiele app hij wil de pagina niet openen

766
awesomemac
Deezer Legend
10 months ago
G
Runaway Baby
GreedyGillesRunaway Baby
posted in Android
Deezer links on WhatsApp won't open the app

Hi,Whenever someone sends a link to a song or podcast FROM THEIR OWN DEEZER APP, via WhatsApp, the link won't open my own Deezer app on my phone. It opens my browser and asks me to login. No option to open in the app. This is highly frustrating and not at all user-friendly. Any fix that anyone knows about? I'm using Android, latest update of Deezer app, Firefox and One UI.

271
Jaime.Deezer
Community Manager
10 months ago
J
Runaway Baby
jeroengbakkerRunaway Baby
posted in Android
problem with deezer connect

Hello, I am running Deezer Premium from my android phone, and I can't change songs from my phone to my desktop app OR browser. I do this to prevent alt tabbing and have tried every possible fix that I could find in the FAQ. (from removing SD to clearing browser cache.)It is really frustrating, is anyone else experiencing this? and off course, how do I fix this?Yours truly Chewy Baker

581
soakes
Lover
10 months ago
A
Runaway Baby
Amelia.VisserRunaway Baby
posted in Android
name of songs on car display

Hi all Since I updated the app, the names of the songs will not display in my car. Please help. How can I get it to display again?

321
Leonídia.Deezer
Community Manager
10 months ago
C
Runaway Baby
capillonpubRunaway Baby
asked in Android
simple Headphones through usb c issues (not headset with mic)

Hi, When I plug a headphone (without mic) using an usb-c adapters on my android phone (i’ve tested at least 5 differents adapters and 3 headphones, also different phones xiaomi or samsung) deezer start switching songs non-stop.If I use a headset with microphone instead of a simple headphone, there’s no issue. It doesn’t appear with other music or video apps.Is there a specific settings to apply in order to avoid this issue?Thanks, Philippe

3106
C
Runaway Baby
10 months ago
A
Runaway Baby
AdrianaRRunaway Baby
asked in Android
Impossibile caricare la pagina

Non riesco ad usare l'app da 2 gg, compare il messaggio : NON È POSSIBILE CARICARE LA PAGINA.Provato a riavviare ma nulla 

561
Nina Nebo
Deezer Legend
10 months ago
J
Runaway Baby
jirkavRunaway Baby
asked in Android
Why does Deezer itself change information about a track?

Hello. Some time ago, I favourited a track by Paul Engemann titled Push It To The Limit from the Scarface soundtrack. Information about the track and album cover was correctly shown. The picture bellow is what I want to have and what I marked as a favourite.Now I noticed that the information about the same track has changed to some lama nonsense... Why?I would appreciate having the possibility to keep my tracks in their original state when I favourite them.Cheers,Jirka

324
Nina Nebo
Deezer Legend
10 months ago
B
Tiny Dancer
Bailey BlackwellTiny Dancer
asked in Android
What can I do about the MS0004 error?

My Deezer app was working perfectly fine till two days ago, and now most of my songs between Blackbriar's My Soul's Demise and a cover of Colours Of The Wind have this issue. Unfortunately uninstalling and reinstalling the app will not be possible as Google Play Store can't install anything as of last week

1521
awesomemac
Deezer Legend
11 months ago
A
Runaway Baby
amrmonsterRunaway Baby
asked in Android
[Premium user] [Android]: can't find play next/add to queue

Hello, I'm a new user, and I can't seem to find an option to play a song next/ add it to the queue, which is quite frustrating. I'm a premium user, and I'm using the Android app. Screenshot attached. Am I doing something wrong? Could someone please help? I have already reinstalled the app, cleared the cache, nothing worked. :(   Thanks in advance.  

19210
MrHaroldA
Tiny Dancer
11 months ago
W
Tiny Dancer
WeissTiny Dancer
asked in Android
offre non valise

J ai pris un essai gratuit  pour.voir si.cela me plaitMais malgres l.inscription et l.offre d essai.je ne peux.pas telecharger...si je clique.dessus je suis renvoyż.sur l.pffre d essai de.2 mois…Ca commznce.mal.....

161
Nina Nebo
Deezer Legend
11 months ago
O
Runaway Baby
osoRunaway Baby
posted in Android
Can't add downloaded album to queue in offline mode

Title pretty much says it all, during normal operation I can select a whole album and add it to the queue, but if I’ve downloaded multiple albums and switch on offline mode, that doesn’t work, I can only add individual tracks to the queue.

374
B
Tiny Dancer
11 months ago
M
Tiny Dancer
massimiliano.fassi2010Tiny Dancer
asked in Android
PROBLEMMMMMMMMMMMM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

When i want to listen a song, immediatly appears a pop-up that said, wait a few second.

211
awesomemac
Deezer Legend
11 months ago
J
Tiny Dancer
JessweerTiny Dancer
asked in Android
How to download songs

How to download songs in deezer. Please answer! 

891
GropplerZorn
Deezer Legend
11 months ago
T
Runaway Baby
trashpanda007Runaway Baby
posted in Android
Can I disable the auto scrolling in menus?

When I select an album or artist and scroll down just a little to see the next songs, the app automatically scrolls back up. The same thing happens in reverse. It's annoying because I can't select anything during the scroll animations.

1597
G
Tiny Dancer
11 months ago
T
Tiny Dancer
TarcianoTiny Dancer
posted in Android
deezer Premium não pega

Troquei o celular e minha conta Deezer Premium pelo tim beta não funciona 

121
Leonídia.Deezer
Community Manager
11 months ago
C
Runaway Baby
Curleezshiznet74Runaway Baby
posted in Android
Deezer MALFUNCTIONS ever Since your Makeover

Im very disappointed in this app i had to get new phone cause your app doesnt suppprr my old phone bit Spotify works like a charm now i lile deeezer the way it used to be now your app is lagging even when im tryinf to accesa my already downloaded music it acta like ots loading with no results ...if yall cant fix this i willnuave no other choice but to switch to spotify permanently 

301
awesomemac
Deezer Legend
11 months ago
E
Runaway Baby
eddy970Runaway Baby
asked in Android
error

Message keeps coming up that I'm using account in multiple devices and that's not true... Help

252
E
Runaway Baby
11 months ago
H
Runaway Baby
Heidy JallaiRunaway Baby
asked in Android
Error Loading - Almost there, only a few seconds left

Hello! When i want to listen music it only shows this and it doesn't stop. Is there something wrong with my phone? Or is it something else?

840749
Piotr.Madeja
Tiny Dancer
11 months ago
E
Runaway Baby
em.swiftie728Runaway Baby
posted in Android
Fake My Deezer Year

Hello, I was watching my Deezer Year and Taylor Swift was completely left out. I listened to them particularly intensively in the fall. In addition, the top titles do not match either, as the Taylor Swift songs have appeared very often in my monthly top songs. Can the list perhaps be corrected again? 

1116
bluezzbastardzz
Deezer Legend
11 months ago
M
Runaway Baby
MadDudRunaway Baby
asked in Android
How to create a shortcut to "favourite tracks" on android?

Hello, I would like to have a shortcut to “favourite tracks” on an android screen. With widgets I can choose any playlist to have a shortuct, but I can’t figure out how to do it with “favourite tracks”. 

30311
W
Tiny Dancer
11 months ago
C
Runaway Baby
CrayvsRunaway Baby
asked in Android
Deezer not working on Google Home

I'm in South Africa and can't make use of Deezer on my Google home device. I'm considering to change to Spotify, which I hate but I need to have the benefit of my smart devices. whats the plans with South africa?   

672
C
Tiny Dancer
1 year ago
R
Runaway Baby
R2VRunaway Baby
posted in Android
Still cannot loop one single track on Android

I’m experiencing the same problem as described in the closed thread “Cannot loop a single track on Android | Deezer Community, bringing music lovers together”, and especially the users gave some valuable input and suggestions as to the possible cause of this, but you just closed it of without a true solution was given, so I repost.When you play a track and select specifically the option to “single track loop”:- it plays a first time;- it then goes back to the beginning of the track to play it again (as requested)- but at the moment this second playback start, you also see that the button indicating “single track loop” switches from “single track loop” to just “loop” (the little number ‘1’ disappears from the icon)- so after this second playing of the track, it moves on to the next track.I (of course) already removed and reinstalled the app. Version now is 8.0.1.32. This didn’t help.Only workaround I can think of, is make a new playlist with only the track one wants to repeat. But this

391
Leonídia.Deezer
Community Manager
1 year ago
B
Runaway Baby
Bl4ckthorRunaway Baby
posted in Android
frequent audio hiccups and glitches while streaming

HelloSince a few months I have been enduring more and more audio hiccups while streaming non downloaded tracks on my phone.Sometimes, even multiple times per song.It's not on every song. It can also be on popular songs which I heard before and should be in my cache.I am listening high-end audio and prefer lossless. I have tried switching quality a few times and the problem persists. I first thought it could be a few glitches while downloading server content while buffering content (http fail maybe?) which can be internet related but it is getting worse lately.My output device is Bluetooth ( ears or car ) but I think the type of hiccups is not Bluetooth related as I seem to experience them also without Bluetooth.A listening session of 1 hour had at least 10 glitches yesterday (Saturday evening).They completely mess up the song and vibes. I have a OnePlus 10t with android 13 fully updated.Provider: 4g/5g Proximus/Belgium with nearly unlimited data. Mostly connected on 4g or my own WiFi.I

4386
Leonídia.Deezer
Community Manager
1 year ago
T
Lover
ThimoclesseLover
posted in Android
Play/Pause hover button Android

I noticed that the hover of the play/pause button isn’t larger than the icon itself. It’s the case on the other button, but not in the play/pause.     All “circle” seems to have the same size, even if the icon of play/pause is bigger than the next/previous one. It's doing that only on Android, but in IOS circles adapts to the size of the icon. It’s a small detail, but it makes feel the play/pause button awkward to click. On the “reduced player” the round is bigger and make the play pause button better to click on it. I hope that it will be solved, it’s a small detail but the Android app is full of small details missing in comparison to the IOS app that is way better. Good luck Deezer Team, you are doing a great job, and I hope that you will be able to push the android app to the same standarts that the IOS app.

441
Leonídia.Deezer
Community Manager
1 year ago
R
Lover
RedsterLover
asked in Android
Synchronised Queue-List

Hi all, The above option has appeared in my Audio Settings on my Android phone. Can someone tell me what this means, as I can't see how to make this work on Sonos Thanks

68519
M
Tiny Dancer
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE