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  • December 20, 2024
  • 5 replies
  • 46 views
N
Rising Star
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Page didn't load. I don't know how to fix this. It's been this way for a bit.

 

Best answer by Nina Nebo

 

 

Hi ​@nyx1 !

To solve technical difficulties on your mobile look in link below

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

Nina Nebo

5 replies

Nina Nebo
Superuser
Forum|alt.badge.img+15
  • Nina Nebo
  • Superuser
  • Answer
  • December 20, 2024

 

 

Hi ​@nyx1 !

To solve technical difficulties on your mobile look in link below

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
Jaime.Deezer
N
Rising Star
Forum|alt.badge.img+1
  • nyx1
  • Author
  • Rising Star
  • December 20, 2024

​@Nina Nebo I tried everything in the article and it still doesn't work. Do you have any other suggestions?

Nina Nebo
Superuser
Forum|alt.badge.img+15
  • Nina Nebo
  • Superuser
  • December 21, 2024

 

​@nyx1 

 

If everything mentioned in the article did not help solve the problem, then you can contact 

Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
Y
Guitar Hero
  • YasharBSH
  • Guitar Hero
  • December 28, 2024

That does not work, I have tried updating the app, removing and reinstalling it, restarting, installing the latest update on Android, logging out and logging back in, nothing worked. 

 

M
Roadie
  • moodyshapes
  • Roadie
  • November 5, 2025

Possible Solution: Remove the album from your Favorites, then look up the album and add it to your Favorites again. This is what finally worked for me, after trying all the recommended fixes suggested in that article.

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