Rising Star

Answered

Error

5 replies
75 views

Page didn't load. I don't know how to fix this. It's been this way for a bit.

Nina NeboAnswer

Superuser

Hi @nyx1 !

To solve technical difficulties on your mobile look in link below

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Nina NeboAnswer

Superuser

Hi @nyx1 !

To solve technical difficulties on your mobile look in link below

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

N

nyx1Author

Rising Star

@Nina Nebo I tried everything in the article and it still doesn't work. Do you have any other suggestions?

Nina Nebo

Superuser

@nyx1

If everything mentioned in the article did not help solve the problem, then you can contact

Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

Y

YasharBSH

Guitar Hero

That does not work, I have tried updating the app, removing and reinstalling it, restarting, installing the latest update on Android, logging out and logging back in, nothing worked.

M

moodyshapes

Roadie

Possible Solution: Remove the album from your Favorites, then look up the album and add it to your Favorites again. This is what finally worked for me, after trying all the recommended fixes suggested in that article.

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