Songs in playlist greyed out

Playlists accessible but unusable. Every single song in every playlist is greyed out. If I tap on them, nothing happens. This has been happening for 2 weeks now and it's become annoying. Fees have been paid and it's a bit frustrating that I'm paying for premium service (because free is not available in my area) yet I am unable to play my lists. Please help. I have closed the app, restarted it, cleared cache and data, uninstalled and reinstalled the app, all to no avail. Would really appreciate if I could just get the lists that I worked many hours to build song by song to play soon.