Skip to main content
One Hit Wonder
Bulent
One Hit Wonder
October 30, 2025
Answered

Log im Problem

  • October 30, 2025
  • 2 replies
  • 53 views

hi everyone,

I'm a Deezer Premium member. I accidentally deleted Deezer data on my phone. Now, whenever I log in to Deezer on my phone, it shows me as a new member. I don't have any problems when I log in using browser. Do you have any suggestions?

      Best answer by CharlyMX

      Hello
      Please make sure you're using the correct email address when logging into the app. If you're still having problems, please send your email address (the one you use in your browser) to community manager ​@Jaime.Deezer so he can look into what's happening with your account.
      Please be patient; it's late in Europe and we have to wait until morning there.

      Regards

      2 replies

      CharlyMX
      Superuser
      CharlyMXAnswer
      October 30, 2025

      Hello
      Please make sure you're using the correct email address when logging into the app. If you're still having problems, please send your email address (the one you use in your browser) to community manager ​@Jaime.Deezer so he can look into what's happening with your account.
      Please be patient; it's late in Europe and we have to wait until morning there.

      Regards

      I 💜 Deezer
        CharlyMX
        Superuser
        CharlyMX
        October 30, 2025

         

        While you wait, I invite you to participate in the Halloween contests and win prizes.

         

         

        I 💜 Deezer
          TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement