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Do you need help with Deezer on you Android device? Ask your questions here!

  • 729 Topics
  • 3,532 Replies
729 Topics
A
Runaway Baby
Andrey FeoktistovRunaway Baby
asked in Android
The artist's albums or discography doesn't displays on android

In the android application, I can see only the “Most popular release” but albums and discography are completely missing for the “Old Man’s Child” https://www.deezer.com/en/artist/4422. At the same time, the albums section and albums are exists and available in the web application.I tried to clear the app’s cache and data, remove and reinstall the app, rebooting my device nothing of this helped.

4658
Scxtt
Lover
1 year ago
M
Runaway Baby
MarteynRunaway Baby
asked in Android
Shuffle downloaded songs shuffles my music instead

When I go to downloaded music, there is an option 'Shuffle play' that I used often. But since a month or so, this option starts 'Shuffle my music' instead.Android 11, Motorola Moto G8

1151
M
Runaway Baby
1 year ago
Scxtt
Lover
ScxttLover
posted in Android
will Chromecast ever be fixed?

i'm tired of it autoplaying songs after an album ends. I also wanna know how hard it is for the devs to simply add an option for us to 'play next' or 'add to queue' whenever we're using Chromecast?Deezer is the most expensive streaming service in my country, clocking in at $10.99 a month, but yet they fail to fix and implement the simplest things.

542
T
Tiny Dancer
1 year ago
B
Runaway Baby
BoldlumpRunaway Baby
posted in Android
Playback keeps skipping tracks

Consistent issue when trying to listen to albums. A song will finish but the app will just decide to skip a track or two. When i skip back the tracks play fine but a few songs later it will happen again. Has happened on multiple devices, multiple installs and just today again on a brand new phone. The cache was only 30MB out of 6GB allocation. I'm utterly fed up with it and am about to cancel my family subscription

3766
Yula
Moderator
1 year ago
Scxtt
Lover
ScxttLover
asked in Android
why is the discography section missing for so many artists?

I uninstalled the beta version and downloaded the latest stable version, but I'm still facing the same issue.This bug needs to be fixed ASAP!I'm on Android 12

993
A
Tiny Dancer
1 year ago
M
Runaway Baby
Michael77Runaway Baby
posted in Android
Error: Failed to play

I started getting an error from description before last update. Hoped that the last update would fix that. And yet, it hasn't. Any idea on how to solve that is appreciated. Thanx!

324
M
Runaway Baby
1 year ago
D
Runaway Baby
DjMingoRunaway Baby
posted in Android
Apps keeps sleeping

My Deezer premium app keeps pausing whenever my phone, s backlight turns off (samsung note 10 plus). Immediately when i touch my screen its resumes playing. Its really annoying very annoying. How can i stop this.

151
Yula
Moderator
1 year ago
S
Runaway Baby
Steve ClarkeRunaway Baby
asked in Android
No Deezer browsing on Sonos app

Unable to browse Deezer on Sonos. All other music services are ok. Any ideas? Have done all the usual uninstall & app updates but still no joy. Any help or ideas much appreciated 

862
S
Runaway Baby
1 year ago
D
Runaway Baby
dbeeRunaway Baby
posted in Android
Can't search by artist in my Albums - Android

Same issue as this post, which was never resolved:In the Android app, within my Albums, I can search by album name but not artist. So, same example as this other post: searching for “Metallica" shows zero results, but searching a specific album title does workEdit: within the Downloaded Music section, I CAN still search by both artist and album

584
Yula
Moderator
1 year ago
Z
Runaway Baby
ZakTeRunaway Baby
asked in Android
Artists discography isn't showing

When I visit an artists profile,  his discography and his latest release should be there, but it isn't, it skips from top tracks to similar artist, and it's only a problem with that one artist. Mydeezer version is 6.2.16.74 

41326
Yula
Moderator
1 year ago
C
Runaway Baby
Carl Alexander Kessen SverdrupRunaway Baby
asked in Android
Where did album lists go?

On Android all of the sudden there is no list of albums when on an artist page. I haven't bothered trying on Windows or Mac yet because I hardly use these platforms for playing music. What I need to know is this - is this just a bug that will be fixed or is it a permanent thing?

382
C
Runaway Baby
1 year ago
2
Runaway Baby
27ricky04Runaway Baby
asked in Android
Missing discographies

Starting yesterday I've noticed that some artists have no discography in their profile, which makes finding certain albums impossible without knowing their name or songs (I'm in the beta program, I don't know if it's a beta only problem, but it's really detrimental to the ease of use of the app)  

31615
B
Tiny Dancer
1 year ago
O
Runaway Baby
OllieYRunaway Baby
posted in Android
says I'm offline when using mobile data

When I'm using mobile data Deezer says it's offline even though it's not even in offline mode. WiFi this doesn't happen. FIX!!

4762
K
Runaway Baby
1 year ago
C
Runaway Baby
Craig.AckermanRunaway Baby
asked in Android
Playlist is playing in the wrong direction

All of a sudden since today (8th March 2023), my playlists are playing in the opposite direction. As in, the queue is playing UPWARDS instead of downwards? I didnt change any settings. Basically my most recently added song is now the last song in the playlist. Making sense?If I start at the top of the playlist, then nothing plays after the first song. If i start at the bottom, it plays the previous song, and so on. How do I revert back to the way it was?

1092
Yula
Moderator
1 year ago
F
Runaway Baby
fc360Runaway Baby
asked in Android
Stop playlist from shuffling when playing

I’ve just resubscribed to deezer premium after several years of being with another provider and have noticed the annoying shuffle thing on Android mobile app, I was trying to listen to some music to make my racing mind rest and let me sleep however when I played the playlist it kept shuffling the order and took me several minutes to get it to play the playlist in order, I had to start from the second or third song. Why doesn’t the play button just play the songs in the order set in the playlist like it used to? It seems instead of going forward the app has gone backwards in terms of features and ease of use or am I missing something? The settings seem oddly empty in regards to settings so I’m guessing it’s not there if it actually exists. I noticed this happened today on the desktop app when I pressed the play button it started from a track that was 15th in the playlist instead of starting from the top.

12751
Noam Asulin
Deezer Legend
1 year ago
E
Runaway Baby
Einar HaakonsenRunaway Baby
asked in Android
what is this?

 

313
Yula
Moderator
1 year ago
T
Runaway Baby
TipiRunaway Baby
posted in Android
Artists album collection not to be seen after 6.3.2023 android update

After 6.3.2023 update artits album collection cannot be seen?

536
C
Lover
1 year ago
E
Runaway Baby
Empty1553Runaway Baby
asked in Android
Suggestions for improvement.

Hello. I love your app, but I would like 2 things to be fixed/added. Firstly, please add the ability to like a track from the quick settings. I will attach screenshots for comparison with another streaming service, so that you understand exactly, because I write through a translator.Like in quick settings  And there is a bug in the application when using gestures. (there is an empty space at the bottom and the navigation in the application does not work correctly until you re-enter it)Gestures bugThanks.

271
Yula
Moderator
1 year ago
T
Tiny Dancer
TokikkoTiny Dancer
asked in Android
Xiaomi 12x - playback bar missing on lock screen

Hello,i updated from xiaomi 9 to 12 and on the new one the playback progress bar is missing on lock screen (you only have play/stop next previous  buttons). You can get the progress bar when pulling down the notification bar but its annoying especially coming from an older version where this worked perfectly. Is this an issue with android 11 or the miui 13 and can(how) it fixed? Thanks in advance 

1001
Yula
Moderator
1 year ago
M
Runaway Baby
moishi radaiRunaway Baby
posted in Android
תקלה באפליקציה

כשאני פותח את האפליקציה זה כותב לי "לא הצלחנו לטעון את הדף" ואין שום בעיה בחיבור של האינטרנטגם למועדפים ולמוזיקה שהורדתי זה לא פותח וזה כותב "require API author.איך אפשר לפתור את הבעיה?

202
M
Runaway Baby
1 year ago
S
Runaway Baby
Styxx2807Runaway Baby
asked in Android
I have these are premium but can I connect my tablet with it

I have Deezer premium but can I connect my tablet with it?

243
S
Runaway Baby
1 year ago
seslash
Lover
seslashLover
asked in Android
Large battery drain issue in Deezer app on Android 11

Hey team. I’m seeing a large battery draw by the Deezer app on my Android phone. I’m using the latest version of Deezer app. I tried clearing app cache and storage, reinstalling an app, etc. Nothing seems to help. I believe that a power draw became worse after an Android 11 upgrade, but it wasn’t great before neither. My phone is getting noticeably warm when running Deezer app. Attaching a screenshot for an example. Please note that I’ve only listened to locally downloaded songs in Deezer. Deezer used 18% of battery vs 3% used by Audible over roughly similar listening times (through a bluetooth speaker with both apps). There’s clearly something going on with Deezer power draw. Device: Pixel 4XL, Android 11  

95613
Johnathan.Deezer
1 year ago
dgoorevitch
Lover
dgoorevitchLover
asked in Android
Uninstalled app, reinstalled, downloaded music gone

I uninstalled a reinstalled the app. There are 102GB of music on my SD card. It’s all still there. Deezer can see it and can see where it is. But when I click “Downloaded Music” it says there’s nothing’s there. So what’s using up my SD card then? I don’t intend to reinstall all of that again. What is goind on? This shouldn’t be the case.Android, Deezer Premium  

2399
Johnathan.Deezer
1 year ago
T
Runaway Baby
tino.lRunaway Baby
asked in Android
Deezer connect on Android app crashes Chrome browser tab

Hi all, I’ve got the app installed on my Samsung S20.  When use the deezer connect option so I can use it to control either the browser tab in chrome, or the desktop app (both not open the same time), on my computer,  it connects, but the screen flickers on the phone as it looks its trying to do some task over and over and at the same time crashing the browser tap or app. Unable to play a single thing.The error in the browser tap or the installed deezer app on the computer basically says “an error occurred, please try again later”.   Have not been able to get this working. Any ideas?Computer runs Windows 11 64 bit and the browser is Chrome which is up to date. Desktop app I guess is the latest. It seems to update itself from time to time when I launch it. Any ideas to get this fixed is welcome. 

21330
Johnathan.Deezer
1 year ago
S
Runaway Baby
SpeakermanRunaway Baby
asked in Android
Phone freeze and reset after playing song

Hi guys,Recently i just upgraded my phone to S23U from N10+Previous i have been playing using my iFi iDAC OTG connect to phone and play flawlessly from deezer. Then today, connect iDAC to my S23U play song. The first 2 seconds it plays and got sound coming from the DAC. but after 2 seconds. my phone freeze and restart.Every time i connect and play, the same behavior occur. Any idea what goes wrong?

569
Johnathan.Deezer
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE