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Do you need help with Deezer on you Android device? Ask your questions here!

424 Topics
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424 Topics

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nhahnTiny Dancer

asked in Android

App not working

The app signed me out, and now I can't sign in. Trying with the password says unsuccessful, and the emails don't work if they even come through to begin with. How can I sign in? Is there somewhere I can cancel my membership outside the app? I'd like to do it before I'm billed for next month. Cache clearing and even a reinstall won't fix this.

1 year ago

IskrenRunaway Baby

posted in Android

no deezer premium

1 year ago

Diana MilinRunaway Baby

asked in Android

cazt66Tiny Dancer

posted in Android

Very high data usage

My Deezer wouldn't work yesterday and was asking me to log in as it wanted to check my subscription. I didn't bother using it and logged in today instead and used it while driving using mobile data. The playlist is downloaded, but it wiped out my mobile data usage. I've checked in settings and Deezer is showing that it has used all my mobile data over 24 hours. Even though I've actually only used it for around 2-2.5 hours. Advice please as I don't want this to happen again, I had to pay £21.00 for more data as it doesn't start again until 9th May. If it happens again I'll have to cancel my subscription. Thank you, Carol in Buxton

1 year ago

harman890Tiny Dancer

posted in Android

MOBILE APP

I am unable to log on to the mobile app. It keeps telling my my password is invalid but i have changed it twice.

1 year ago

f4stjackRunaway Baby

asked in Android

Poets of the fall doesn't show any discography

Hello, poets of the fall's artist page doesn't show any discography as in the screenshot. FYI.Ozgur

1 year ago

garbageman14Tiny Dancer

asked in Android

Deezer Pro Android downloads keep crasking app

App version 7.0.1.60So in the past week or so I've been having a problem or two with downloading stuff: every time I try to download an album via the three dots on the Albums page (this happens with every album or playlist I try to download), the app will suddenly list the album being downloaded twice, then crash and reopen having not downloaded the album or playlist in question. In Downloaded Music the album or playlist will have the green dot saying it's downloaded, but when I try to play it in offline mode it's not there. I have to go back into online mode, then into the album in Downloaded Music, then toggle the download switch in there off and then on, and then it'll download.I've also noticed a second problem recently that may or may not be related: several albums listed in Downloaded Music have no information attached to them: no artist, album, tracks, or anything, just an empty page with the grey music note icon instead of an album cover. I don't even know which albums these ar

1 year ago

DaslyRunaway Baby

asked in Android

problem whit my account

Ehenn i enter on my account After i play a Song it droppout to the login Page and he keep doing this Can someone help me fix that

1 year ago

AngelisRunaway Baby

asked in Android

Have Deezer Family Subscription, No FLAC Option

I received an email stating FLAC was coming to family accounts this month. I do not have FLAC as an option in the Android app or through the desktop app in Windows. Fort the Android app, this is what I see in the audio settings and these are the options available when selecting any of the audio quality options. I've cleared the app's cache to no effect. Any help would be greatly appreciated. Thanks.

1 year ago

TAKOPS.YOPROTiny Dancer

posted in Android

ra

Dear deezer the app just continues log me out for no reason. Everytime I play the music it logs out of nowhere please fix

1 year ago

Filip DruleRunaway Baby

asked in Android

Google home cant find deezer

So, Im originally from Serbia (where i even bought premium membership) but i still can not connect to Mi smart speaker via google home app. There is just no option to link with my deezer acc, EVEN THOUGH i changed my location (even using vpn) to us, what is going on ?

1 year ago

One Life. Live ItRunaway Baby

asked in Android

Started to pause every song after a few seconds

After a subscription of 2 years and still using the same devices my Deezer started to pause every song after a few seconds (varied from fast to after a minute). I looked at all my Android and Deezer settings and nothing helped. After scrolling through the community the last advise was to delete and reinstall the app. Did just that and now I am happily listening to Deezer again while spending hours in the mountains exercising! (Ps. Only annoying part was that I had to download my playlists again which took about an hour. But once I had all the admin sorted it was such a relief to have music back. I spend the last 4 months have to press play/unpause/skip songs the entire time while training). I love Deezer again! Can’t do my hard solo training without Deezer music motivating me. Ps. If one suddenly start to experience problems I guess it makes sense to immediately reinstall the Deezer app on your device. I unneccesary missed out on 4 months of listening pleasure.

1 year ago

Al.DebTiny Dancer

asked in Android

Avoid adding whole album to queue list

Hello, When I play a song from an album, it seems to add all of the songs of that album to my queue list. Which means that if I then add another song to the queue, it will come AFTER a bunch of songs I didn't want to include in my queue list. Of course I can use the 'play next' option, but if I want to add multiple song to my queue list, it's a problem because it will not add them in the order I want. Is there a way to prevent this, please? Thank you

1 year ago

Sergio CarranzaRunaway Baby

asked in Android

I have an Android Version 11. I can't download the Deezer app. help

Unable to download Deezer app on my Android version 11

1 year ago

Jireland87Tiny Dancer

posted in Android

versa 2 link to headphones?

When I try to connect my versa 2 to my headphones it says I need to download an appWhat app?

1 year ago

RedsterLover

asked in Android

Synchronised Queue-List

Hi all, The above option has appeared in my Audio Settings on my Android phone. Can someone tell me what this means, as I can't see how to make this work on Sonos Thanks [img]https://uploads-eu-west-1.insided.com/deezer-en/attachment/05716bdb-c054-4737-ab71-5fe0dd532802.png[/img]

1 year ago

KadehenRunaway Baby

asked in Android

Deezer familly - how can I switch back to my main account?

Hello,On the Android app, I used to be able to switch to my kids' account to play different content - stories, kids' music, etc - (from Settings > Members) then switch back to mine to listen to my music (from Settings > Members). But not anymore: now if I log to the main family account - mine - then switch to my kids' profile, I can't see how to switch back to my account anymore: in settings, there is no "Members" section to switch back to my user.Is this a new feature or a bug?I see the version from April 4 2022 has a description which seems related:"Good news! Deezer Family profiles can now become independent accounts directly in our mobile app settings by adding a personal email and password. Ideal for listeners wishing to have a little more privacy or to login with easy access using their own credentials."My kids' family profile is not an independent account though (no separate email). The only workaround I found is to logout and log back in, but this makes having a separate

1 year ago

sobieka.martaTiny Dancer

asked in Android

Aplikacja nie działa

Witam, Zasubskrybowałam aplikacje, muzyka odtwarza się do połowy utworu i wyskakuje błąd. Połączenie internetowe działa więc nie jest to powodem błędu. Proszę o pomoc.

1 year ago

Cannoli2006Runaway Baby

asked in Android

Wired headphones bot able to rewind.

My wired Samsung usb-c headphones are not able to rewind using the triple tap on the action button. Instead it is just skipping the current track.

1 year ago

Eoanmct98Runaway Baby

asked in Android

Why is there no option to connect to Internet speakers on Android?

Hi, I'm new to deezer from Spotify, am I being stupid or can androids not connect to Internet speakers like sonos or audio pro? The speaker icon in the bottom left corner takes me to audio settings, where on my ios devices it brings up airplay devices and sonos devices etc, such as on Spotify with the same icon.Can someone help with this? It's irritating only being able to connect via Bluetooth. I have a Samsung S21 Ultra so it's not like I have an old device. Much appreciated!

1 year ago

Marcel.KuiperRunaway Baby

posted in Android

LG 7 Speaker

Hi, I have version 7.0.0.97 and cannot play Deezer on my LG model WK7 speaker.

1 year ago

HevoTiny Dancer

asked in Android

deezer not playing music will not connect

Deezer jeeps on surching and Will nog play

1 year ago

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