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Android

Do you need help with Deezer on you Android device? Ask your questions here!

617 Topics
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617 Topics

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johnathanrichardson87Runaway Baby

posted in Android

Devin HillRunaway Baby

asked in Android

help

I've paid my subscription but I'm sent directly to the free trial. Lost all my Playlists. How donI fix this?

1 year ago

Maurice WillemsRunaway Baby

posted in Android

Bug and error fixing

When scrolling through my favourites it loops back to the top of the list, that's very irritating.Regularly when i play music the app suddenly stops en closes itself.Could you please fix this?

1 year ago

RoarAshLyonsTiny Dancer

posted in Android

Deezer not working at all

Is anyone else having issues with their Deezer not working at all? It won't even load the home page.

1 year ago

AadsoldaatRunaway Baby

asked in Android

deezer app werkt niet

Deezer werkt niet, moet worden verwijderd, opnieuw worden gedownload bij iedere keer gebruiken.Ook stopt Deezer wanneer een andere app wordt gebruikt. Bijvoorbeeld flitsmeister.

1 year ago

Jerome.WilliamsTiny Dancer

asked in Android

all features on this app are extremely slow

Deezer used to be decent, but now it spends more time loading than actually playing music.When I use the search bar, the red circle just spins endlessly.When I click on a song, the song does not even play, I have to click on it multiple times and hope it works. Still, I have to wait a few minutes for the song to load.Even my offline music often requires me to connect to the internet to play, so what's the point of offline music?The app has just become overwhelmingly slow and all my music is on here so it's rather annoying. I also know it's not my Wi-Fi as all my other apps work done and load efficiently. It's just deezer and it has been like this. How do I fix?

1 year ago

ShootingPixelsTiny Dancer

asked in Android

Google Assistant cant play playlists

Deezer says this for any playlist I’ve created, apart from hitting it with a hammer I’m all out of ideas. I’ve unlinked, rebooted, re-linked, deleted the playlist, made new ones, sworn at it. It simply refuses to find my playlists.

1 year ago

SuffolkTykeRunaway Baby

asked in Android

Deezer will no longer work (blank screen) on Chromecast Gen1 (everything else does)

When trying to cast to a Chromecast first generation device, I am now getting a blank screen. Deezer support suggested I contact Google! They are not likely to be interested since…- every other app (BBC iPlayer & Sounds, Amazon Prime, Netflix, Youtube, etc etc) works fine, so they are almost certain to say it’s a Deezer problem.- I have observed the same problem on a completely different phone.This is pretty much a showstopper – and follows other “niggles” with Deezer in the past.I’ve been loyal to Deezer in the face of offers from Spotify, Tidal and Amazon music, but I think it may be time to make a move :-(

1 year ago

Kyywi69Runaway Baby

posted in Android

Song skipping

When i listen flow list with screen off and skip songs with headphones. When opening phone the song im listening skips to the song what i first started and i have to skip many songs to get where i was. Its really annoying.

1 year ago

dennisleeksTiny Dancer

asked in Android

How can I transfer music to a new SD card?

Hi I need to increase the amount of SD storage on my Tablet by replacing the current SD Card with a larger one but I don't want to loose the Deezer music on the current SD Card. How do I transfer the music onto my new larger SD card. Thanks Dennis

1 year ago

ThomasRehbeinRunaway Baby

asked in Android

Filter For Artist In Favorite Album

Hi All,since a couple of months I can’t search / filter about an artist in my list of favorite album. E.g. I have 30 bands and album in my list and just want to pick an album from “Metallica”, Deezer just shows me album titles incl. “Metallica” but not the band anymore. This was working great in the past but not anymore.I’m using Deezer Android app with Google Pixel 6Pro and latest Android and Deezer App version. Someone said it’s still ok with iOS but not sure.Any help on this one?Thanks,Thomas

1 year ago

Henry.Chidi.OkorieRunaway Baby

posted in Android

Settings to continue playback after calls are no more found in the settings menu.

The place in settings where one can continue playback after receivings calls can no more be found in settings menu. Any help with this for android phones?

1 year ago

Yuran.AgyRunaway Baby

posted in Android

Crush

Hi,My app whenever I lock the phone, it will stop playing the music(silence), but the time in music will keep counting. When I unlock the cellphone and open the app it will keep playing the sound.I tried to clean the cache, unistall the app, update, tun of battery save, but there is no solution.I use Samsung s20+.

1 year ago

Kevin.Duarte.CostaRunaway Baby

posted in Android

Android Auto - Playlist order

Hello, When I start a playlist in Android auto, the order changes to 'standard'. If I start the playlist on my phone the order is 'last added'. Is there a way so the order stays at 'last added' when I start the list from Android auto? The same happens with Android Wear.

1 year ago

eriedLover

posted in Android

Android Auto skips all songs when you talk to Google assistant

To reproduce:open deezer in android auto, start any playlist invoke google assistant from your car buttons deezer will jump skipping all songs while is on pause (meanwhile google assistant is talking) deezer resumes from the last song of the playlistI find with this bug, deezer becomes unnusable in android auto. Any voice command will make it skip all songs

1 year ago

Jose BastosRunaway Baby

asked in Android

subscription

Please reactivate my subscription see subscription in Google play...thanks Jose Bastos Email: jlfbastos954@gmail.com

1 year ago

DracoriusRunaway Baby

asked in Android

Getting very low bitrate version of songs

Since earlier this week, I have been getting terrible audio quality on about half of my music through the Deezer app for android. The songs sound muffled, with shrill and messy highs. Basically like a 64kbps MP3 file... I have tried with both wired and bluetooth headphones, they both give the same terrible quality. I have compared the track on Deezer with the same track on Youtube, where the track on Youtube sounds miles better, so it is not my phone’s audio output in general. The issue is consistently occurring with a number of songs or albums. But when listening to those songs via the web player or on my wife’s Deezer account, they sound fine. I have tried reinstalling the Deezer app and I have tried wiping the Deezer storage using the ‘clear all’ button under App Settings → Disk usage without effect. I have also tried rebooting my phone to no avail. Songs where I have the issue are for example: at least the first 4 songs of ‘House of Gold & Bones pt 2‘ by Stone Sour the e

1 year ago

Frank.VermoesenRunaway Baby

asked in Android

Volume normalization does not work properly on Android.

I’m sorry I have to report this once again, but the previous topic has been closed for comments:This problem isn’t solved at all.Problem: Some songs will start at maximum (unaltered) volume level and only after the song has already started, the volume gets adjusted/normalized. I have this problem on Android with different Samsung phones (A71 and A32 5G) with the latest versions of Android and Deezer, and with different bluetooth devices (Sony headphones LE_WH-1000XM3, Google Nest speakers and Toyota in-car BT audio) And here’s how to simulate it (every time):Connect to WIFI.Set WIFI audio quality to HIFI, as the problem only seems to occur with HIFI audio quality, not with HQ.Make sure audio normalizing is on.Put the next songs in a playlist:https://deezer.page.link/GR5q5TbbKfZwhHQ9Ahttps://deezer.page.link/f5J2zkCot9k5fXYEAStart the first song and let Deezer play until the second song starts, don’t skip manually. You will notice that the second song starts at unaltered volume level, v

1 year ago

Adrian.Fox-KirkLover

asked in Android

app starts a new playlist in shuffle tracks mode

Hey Deezer, how do I set the Android app so that it doesn't default to shuffle tracks when I start a playlist? When I create a playlist, I do so in the order in which I want to hear the songs, it seems that the app starts a new paylist in shuffle tracks mode, an I would like the mode to be play in order.

1 year ago

Sindre SandvikTiny Dancer

posted in Android

Deezer (on Android) Stops Playing when screen is OFF

Disregard, found some settings to adjust to try and mitigate.For those that may have the same issue on Samsung:Disable the Music Widget (Settings → Lockscreen → Widgets)Also make sure that Deezer has unrestricted access to battery(Settings → Apps → Deezer → Battery → Unrestricted)I’ll update here if this alleviates the issue.

1 year ago

SegsmusiRunaway Baby

asked in Android

issue with deezer

Hi, I'm having issues with deezer on Samsung. Music stops playing few minutes after I minimize the deezer app.. and resume playing when I open up the deezer app again..

1 year ago

BLKKKSKKKNHEADLover

asked in Android

Android Remote control feature

It's been pretty much a year now since we've been told that it's in the development stage for Android; so can we expect any updates on the feature soon? It's further on ios, so what's the hold up on Android?

1 year ago

alealeTiny Dancer

asked in Android

download

Where can i find on the phone the downloaded music?

1 year ago

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