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MyMp3s is showing infinite loading on Android


I am trying to upload my mp3s to the cloud via mobile, but infinite loading is showing. I know that feature is working on PC, but this was the reason to quit Spotify.

 

2 weeks ago this method worked. Now, why it is not working?

I will switch back to Spotify if this is not working,

5 replies

Leonídia.Deezer
Alien SuperStar
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Hi @s1xkill3r, sorry to hear that you're experiencing this issue.

Could you please record a video so I can further investigate the situation?

 


  • Author
  • Runaway Baby
  • 2 replies
  • February 29, 2024

I am sending the video:

 

Video

 

 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5291 replies
  • March 1, 2024

Hi @s1xkill3r thanks for the video.
In our support page there is a note that says it’s not possible to upload MP3s from your mobile device to Deezer. You will need to use the web version of Deezer.
Sometimes in mobiles devices you can switch to desktop site in your browser, but I am not sure if that would work.
Apologies for the inconvenience


  • Author
  • Runaway Baby
  • 2 replies
  • March 1, 2024

I know that very well. 

But until last week, everything was okay. 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5291 replies
  • March 3, 2024

I’ve passed the feedback but as I mentioned, you can only upload the Mp3’s from a PC/Mac.
 


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