About my Deezer

Every month I pay a double subscription to Deezer via my credit card account. Kindly stop the 2nd payment and reimburse me for all the double payments. 

Hi, when I play on my hifi thru laptop webbrowser and then change song from phone remotely it changes output from hifi to phone speaker and no option to change this behavior. Needless to say (I hope) this is very undesirable. Please fix asap!

I can get deezer to play by using my voice on alexa, but Spotify and Amazon music allow you to use the phone apps to pick play lists, songs, and chose where to play the music. Ie play 9n denon receiver, kitchen group speakers, everywhere ....

Is it possible to play a genre with a specific mood? For example, i would like to listen to metal genre with focus mood. Is it possible? 

you can increase a music pitch by adding the sound light and do the custom increase steps.

Hello, I am no longer able to search by label, the query is no longer functional for me.  I opened a support ticket, and things are somewhat moving along. Is anyone else having this issue? The search query label:”label name” returns no results regardless of label, even if I search for labels I have previously made playlist from. Would also like to note that I had asked other users on Reddit, and are having same problem.

I want to get my account back please 

I have upgraded from Premium to Duo so that myself and my son can listen to our own music. How do we do this without our music still being interrupted when we both want to listen at the same time 

Bonjour j’ai été débité deux fois de ma souscription à deezer alors que j’ai arrêté l’abonnement. Je ne suis pas ravie car j’ai quand même été débité de 30 euros en 20 minutes.Pouvez vous me rembourser ?Merci d’avance 

About a month ago, I sent a Shaker link to a friend. He opened it and tried to connect his Spotify account, and somehow all his songs ended up in my Favorites playlist. It completely messed up my playlist and recommendations. I deleted all those songs, but the recommendations are still terrible. Please help me reset my recommendations. I’ve been trying to fix them by liking and disliking songs for a month, but it’s still really bad.

As an audio enthusiast I have compared Deezer to other platforms in ultra expensive audiophiles stores, so my own audiophile system, to my car.Deezer FLAC sounds better than any other streaming platform for natural sound. I had vinyl audio snobs agree.So the only thing missing is Deezer Connect. Other platforms have it. There is a missed opportunity here for DeezerThank you for your time. Please consider a new Deezer Connect

Hello,   I was wondering if it’s possible to include Rex Smith’s Forever and Let’s make a memory songs, I can see the album but is locked. Also Kenny Rankin”s Hiding inside myself song is playable before but was removed, hope This specific songs can be added if it’s possible. Thanks

Why is it not possible to stream to Amazon echo or other speakers? Do you seriously think a product that only works with headsets/earbuds is a realistic proposition in 2023? Every single competitor is now able to do this. Tidal, Amazon music, pandora, Spotify, YouTube music. Pull your fingers out and fix this quickly. It's a basic requirement 

I download most of my playlists, and it’s pretty annoying to have a duplicate of every playlist I have..is there a way to hide the downloaded playlists from the sidebar? I don’t even know what’s the point of it, the two playlists are literally the same, if I delete one, the duplicate also gets deleted..Please devs, make an option to hide downloaded playlists (duplicates) from the sidebar.. 

Recently transfered from Spotify to Deezer using Tune my music. The home page says I have 49 playlists but can only view about 10 of them. Any suggestions how to get the rest of my playlists to transfer? 

Some improvements were made a while ago, such as playback speed control and notifications for new episodes, but there are still some enhancements needed:Greater visibility for followed podcasts on the Desktop version Option to automatically download episodes Option to manually add an RSS feed if the podcast is not on the platform Option to create playlists or categorize podcasts by themes

On Windows 10 / Firefox my setting to use darkmode is ignored.

Why did you make it harder to switch the website light/dark mode? It was a simple toggle, but not you need to open a dialogue, change a setting, click save. Why make it three steps instead of one? No one asked for this. Please bring back the simple toggle. Or better, just make it automatic like every other website.

Why does my deezer keep saying fail to load and not play music when I ha e a signal and wifi

Why is the Deezer streaming service having such consistent issues with dropping off and just going silent or sputtering and cutting out? It’s unique to Deezer. I have a couple other music streaming platforms and they have literally never disrupted the music stream in this way. Why is this happening on the Deezer platform and not others consistently? This is a music streaming platform - having songs stop or cut out and interrupt with what seems like monster latency spikes is kind of a deal breaker with a  Premium price for streaming.

A similarly named artist, James Ford (who may go by Jim Ford), has his albums listed along side Jim Ford. Jim Ford is the composer of the album Harlan County and has recently had previously unreleased material added to his digital catalogue. There is another artist that has albums with dogs wearing cowboy hats and such. This is not Jim Ford material. Is there another way to report this sort of thing to Deezer?

So I am having an issue with mine where I click my favorite music track Playlist and it has over 600 songs on it and when I click it it plays one song then after that song it stops and wont play another song unless I get on the app and select another song for it to play. Im getting really annoyed because im trying to clean house and want to be able to listen to my music without having to grab my phone after each song and click another song for it to play. Why wont it just play the songs automatically out of the 600 songs on my Playlist? 

I've been going through my favourite albums and trying to get rid of some, but when I click on one that no longer show on artists pages it just shows and error page even when I click on the three dots. Is there anyway I can remove them?

Hey everyone,I was just practicing my flow and noticed that I get quite a few song suggestions from certain artists. I generally like listening to these artists, but not that often.That's why I think it would be great if there was an option like "Listen less from this artist" in the flow or in the recommendations in general. This would allow you to fine-tune the algorithm without completely blocking the artist.I think that would be a really practical addition to make the flow even more personal.

So received the offer email about 9 days ago and went to use it.  Only to be charged the FULL monthly amount and NO offer working.    Hmmmduo offer 3 months for one and followed the instructions but no offer working.   😏🤨