About my Deezer

I can get deezer to play by using my voice on alexa, but Spotify and Amazon music allow you to use the phone apps to pick play lists, songs, and chose where to play the music. Ie play 9n denon receiver, kitchen group speakers, everywhere ....

HiI am struggling with cleaning my listening queue on Deezer. Can anybody help?Thanks

The title is all I need to know.

Hi! I am trying to make a duo profile independent, and I supposedly did, but the invitation email was not sent and now we can’t access the account 

I’ve noticed that with a lot of music I listen to, launching the Track Mix will result in playing just the same artist or music completely unrelated or different from the original track. Are there any plans to improve this? Currently, when this happens, I gather the track playlist from Spotify and bring it over to Deezer. I feel like Deezer needs to do a better job with more obscure artists and songs. Discovery is a big part of why I choose the music streaming service that I use.

I have a few different sleep playlist. I often have trouble sleeping, so I play them literally all night rather than using a sleep timer. This means my sleep music is always my top stat for every month and my top recommendations every month are sleep music-related.  The dilemma, I like being recommended new music to add to my insomniac nightmare, but this music is not my regular music that I enjoy listening to while intentionally awake.  Is there a balance for “add to sleepy time, but here's your metal too”? I can only seem to turn off sleep recommendations. 

Paid for Deezer Duo and the Payment went through and after that it asked me to change country (because I have changed the country of residence where I live since opening Deezer for the first time) but the subscription is not yet there. What should I do? How can I resolve this?

Hi I couldn't get online yesterday to cancel my subscription and money has been taken out today that i cannot afford can I please request a refund 

When I’m listening to my playlists, sometimes they will shuffle play to songs that I added from My MP3s. Quite often it’s been giving me an error message (MS3000) and refusing to play the song when this happens (or also when I select a My MP3s song from a playlist), but playing the song directly from My MP3s works fine, and seems to offer a few minutes where playing these songs through playlists works again.But, it always seems to break again sooner or later, and it’s really getting frustrating since a lot of my favourite songs (being songs that aren’t on Deezer) are on My MP3s. It would be really helpful if anyone could suggest a way for me to fix this. Thanks very much!

3 years ago I see this question in the topic: “I’ve been using Deezer for a while now, however any new song from the artists that I follow doesn’t show up on the new release list “The Bell Icon” on the Top Right Corner. It says “It’s a bit empty here”“How long would that take so that I get updates from the favorite artists?” The best answer was marked as:“Notifications are a bit problematic at the moment. They are working on it” WELL, NOW THEY HAVE BEEN WORKING ON IT FOR MORE THAN 3 YEARS, BUT STILL I DON’T GET UPDATES FROM MY FAV. ARTISTS. DOES ANYONE KNOW MORE ABOUT IT? ARE THEY STILL “WORKING ON IT”? IN THAT CASE THEY WORK LIKE  TURTLES. IF THEY DON’T FIX THIS ONE, I NEED TO GO BACK TO SPOTIFY! IT’S FRUSTRATING AND IRRITATING NOT GETTING UPDATES FROM ALL THE ARTISTS YOU FOLLOW!

What: When using the app it regularly asks to restartWhy is this a problem?: Spotify, safari, every other app I have on my computer does not have this constant request to restart. Doesn’t matter if I leave them open, ignore them, whatever. They restart when I feel like it and do not constantly nag.What might cause this?: I assume this is some short lived user token, I don’t care, extend the time length on the token or make it configurable. I’m paying. I could pay someone else for the same content, so why not make the user experience more attractive. Hell I’m only using Deezer because I disagree with Spotify’s AI music policy but Spotify didn’t nag me every time I use the app to restart.Fix:1. I tell the app ‘no i do not want to restart right now’2. App does not ask again to restart for a week

HiI sometimes report a problem with lyrics using the desktop app but nothing ever seems to get fixed.  Is it worth me continuing to report these problems?Thank you.

Didn’t Most Played songs from an artist use to be accessible right from the Artist page? I now have to browse through the discography and launch tracks from albums or playlists, which I really don’t like, especially when listening to an artist I don’t know very well (both on Android and Mac) 

“Don't Like” button disappeared in Flow today. I’m on deezer.com on Windows PC. Anyone else? How do I fix this? Is Flow not feeling well today?

Anyone else experiencing this issue lately?All was working fine until yesterday when using my Alexa to play tracks through Deezer, it struggled to find tracks. So, I disabled the skill and re-enabled and then tried to link the account.Im now stuck in an unending loop of selecting my account and then clicking on the continue button and can no longer use Deezer on any Alexa device.  

I am a new user, using the Android app at the free level. I can’t for the life of me find an option to just play my playlists or even to shuffle them without them playing as “a mix inspired by.” I don’t always want this feature on. How do I turn it off?

When browsing the platform on the pc app or web player in full screen mode, there is no way to go back to the previous page. Am I missing something?

Can we agree that artist should be paid properly also the smaller ones not only the famous. Idea: besides the normal subscription fee offer an OPT-IN option for paying more but… this OPT-IN money goes directly to artist YOU streamed/listen to (percentage vice) the OPT-IN amount should be flexible in meaning of amount and running time (cancel whenever you want, otherwise it will just continueIt's time to do things different, and be the change we want to see (all small steps count). Be nice to each other 

The application shuts down when I hold the left button on top of the app and try to move it around the screen. Didn’t find where to report the bug, but it’s really annoying, so I found out I can post it here.

I somehow payed a double subscription for myself and i’ve managed to cancel one and get my money back but now the subscription i got refunded for ended today (april 22) and my account has gone back to a free account with ads and stuff. On the app store it says i still have a subscription going on that will renew on may 5th. what do i do? should i ask for a refund on that subscription and buy it again?  

The Deezer Android app now has a built-in equalizer feature.Just go to Audio Output to configure it.Enjoy! 😉    

When I Alt+tab into Deezer (desktop application on Windows 10), spacebar doesn’t pause/resume music...unless I click on the application and then press spacebar (which defeats the entire purpose of a hotkey). I saw another thread from FIVE YEARS AGO bringing up similar concerns about spacebar not working at all.

Not sure if I can use this service.First the ads come way to often. Sometimes after every single song. Other similar services that use ads will usually have 1 ad every 20-30 minutes, but here on Deezer it seems like ads run every 4-5 min.Also the ads do not follow Volume settings and instead play at MAX volume. There is also no way to pause the ad without closing the entire window. If I use Deezer for quiet background music while in Meetings then an ad starts to play at MAX volume overwhelming all other sound I need to be hearing on the system. Forcing me to close the window to stop the blasting sound.

It wont let me resubscribe after canceling. Nor did it ket me upgrade prior. I want to upgrade to duo. But it now gives no option. Deezer is terrible with andriod

So one of the reasons I originally chose Deezer over Spotify, back in the day, was that Spotify had (has?) this annoying habit of playing more tracks when you select one track to play - so instead of only playing the track you choose it plays that track AND THEN goes on to play more tracks.Highly annoying.I've noticed recently that Deezer has started to do this also.I don’t want this to happen.When I decide to play one track I want to listen to that track and then . . . silence. Nothing else. I certainly don’t want more tracks automatically playing.I appreciate this is for Deezer to manipulate its metrics, so don’t expect there to be a fix, but if anyone knows of one I’d appreciate it.I believe Qobuz doesn’t force auto play onto its paying customers, so am just verifying this, and if that’s the case (and there are no options to stop this on Deezer) I’ll be switching.It’s a shame because I’ve enjoyed Deezer for many years.